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Galaxy Note 8

5 Best Phones For Cricket Wireless in 2019

New flagships are always launching from all of the big companies. And at the time, they’re usually quite expensive. But now that we’re ending 2017, all of the major flagships have gotten a whole lot cheaper. AT&T might say a Galaxy S8 will cost you $800, but you can usually snag one for hundreds less.

Best Phones For Cricket Wireless

ImgAmazon.com LinkBrandProductAmazon.com LinkPrice on Amazon.com
SamsungSamsung Galaxy S8651.01
SamsungSamsung Galaxy Note 8601.99
SamsungSamsung Galaxy S8+465.99
LGLG V20359.98
LGLG G6218.95

Today, we’re going to show you our top 5 picks for the best phones for Cricket Wireless going into 2018. If you’re looking to upgrade to a flagship on the cheap, you need to check out these devices.

Samsung Galaxy Note 8

Looking to get Samsung’s latest and greatest? Then the Galaxy Note 8 will be the phone right up your alley. The primary focus of this phone is productivity. That said, it comes with a large 6.3-inch screen so you can use a variety of built-in multitasking features. The Infinity Display it’s equipped with looks great as well, allowing you to get an enormous amount of enjoyment out of videos, movies or TV shows.

The only downside is that it has a smaller battery than the Samsung Galaxy S8+. Not only that, but the S-Pen isn’t too useful. Many say they’re going to use it religiously, but never actually do, not making the extra $150 for this phone worth it. But, if you’re one of the few who does want to take advantage of the S-Pen, hit that Amazon link below.

Buy it now: Amazon

Samsung Galaxy S8+

If you want that same big screen, your best alternative is the Samsung Galaxy S8+, costing substantially less. You still get the huge 6.3-inch screen (and some multitasking abilities, but not all) for enjoyment in all types of media.

The huge benefit to the Samsung Galaxy S8+ is that it has a massive 3,500mAh battery, which is even larger than the more demanding Galaxy Note 8’s battery. This ensures that you’ll be able to still use your phone well into the evening.

You can pick it up off of Amazon below.

Buy it now: Amazon

Samsung Galaxy S8

Not into large phones with massive 6.3-inch displays? Than the Samsung Galaxy S8 might be right up your alley with its 5.8-inch display. The phone fits perfectly in the hand, and despite having the curved edges on both sides of the phone, holding it in the hand doesn’t accidentally open any apps or anything.

The downside to the smaller screen is that you do get a smaller battery. A whole 500mAh less at 3,000mAh, actually. Due to the smaller screen size, you should get the same amount of juice that you would out of a Galaxy S8+, but you’re mileage may vary.

Buy it now: Amazon

LG G6

Samsung rocked the market with the Infinity Display in its flagships this year, but one that shouldn’t be forgotten is the G6 from LG. If you’re looking for a traditional smartphone that has only been perfected on this year, the LG G6 is the way to go. You get a large 5.7-inch display, but without the “edges” on the Samsung devices.

It actually has a larger battery than even the Galaxy S8 at 3,300mAh. You’re certain to be able to get a lot of life out of this one on a single charge. The LG G6 is also relatively cheap to get into, in comparison to the Samsung devices.

Buy it now: Amazon

LG V20

Or, maybe you’re looking for a bigger and badder version of the LG G6? In this case, LG is now offering its V20 (a competitor to the Galaxy Note series). It has a massive QuadHD display, perfect for multitasking or watching videos, movies and TV. It has a sweet 16-megapixel dual-camera setup as well, capable of capturing video in 4K.

With the LG V30, you’re also getting a sizable battery (slightly less than the G6) at 3,200mAh, and it’s removable; you’ll no doubt get less juice out of it than the LG G6 due to the increase power the V20 will be pulling, but you’ll still be able to get a day out of it easy.

You can grab the new LG V20 on Amazon at the link below.

Buy it now: Amazon

Verdict

So, which flagship phone should you get on Cricket Wireless for 2018? If you’re a multitasker, we recommend the Galaxy Note 8 first and the LG V30 second, as the S-Pen in the Samsung device can really help with productivity. If you’re looking for a big screen with plenty of battery, the Galaxy S8+ and LG V30 are optimal options. Or, if you’re just looking for a traditional smartphone with a stunning experience, both the Galaxy S8 and LG G6 are excellent choices.

Best Phones For Cricket Wireless

ImgAmazon.com LinkBrandProductAmazon.com LinkPrice on Amazon.com
SamsungSamsung Galaxy S8651.01
SamsungSamsung Galaxy Note 8601.99
SamsungSamsung Galaxy S8+465.99
LGLG V20359.98
LGLG G6218.95

5 Best Video Stabilizing Gimbal For Samsung Galaxy Note 8

One of the best things that we can do with smartphones these days is film video and take high quality pictures. Many new smartphones are even capable of taking video in 4K resolution — for the average consumer, there’s almost no reason to buy a point-and-shoot camera or even a DSLR. After all, you have your smartphone! However, sometimes video isn’t that great because people have a difficult time holding their phone still. But, that’s where video stabilizing gimbals come in. With these gimbals, you put your phone in the cradle, clamp it down, and you have your very own video stabilizer for theater-like video.

Best Video Stabilizing Gimbal

Follow along below, and we’ll show you the 5 best video stabilizing gimbals for Samsung Galaxy Note 8.

Zhiyun Smooth-Q

First up, we have the Zhiyun Smooth-Q. It can hold a phone that weights up to 200 grams without a problem. You can go a little bit heavier than that, but at that point, you start sacrificing the stability aspect of the gimbal. It has a 12-hour long battery and controls on the gimbal itself for controlling video — such as start and stop functions, panoramic mode, timelapse, auto-tracking, and a variety of other controls. If you want super smooth video, you cannot go wrong with the Zhiyun Smooth-Q; it even has a 1/4-inch screw for any additional add-ons that you might want to purchase for the gimbal.

It does have an app available for it, which works with your phone’s GPS and Bluetooth technology to make a variety of other features available for it.

Buy it now: Amazon

ViewFlex S Pro 3

Next up, we have the ViewFlex S Pro 3. This video stabilizing gimbal works great with the Galaxy Note 8, especially if you download the companion app. Downloading the companion app allows you to access the remote features on the handle of the gimbal — you’ll get access to things like zooming, object-following, timelapse, shutter options and more. This is a 3-axis gimbal, so you’ll get three different positions for shooting video, as well as tilt and angle options. In addition, the ViewFlex comes with a remote that will let you adjust different settings from afar — focus length, on/off recording, etc.

Buy it now: Amazon

Movo Handheld Stabilizer

If you’re looking for something on the cheaper scale, consider the Movo Handheld Stabilizer for your Samsung Galaxy Note 8. With this stabilizer you should get all of your basic features — shake-free handheld shots, smooth video capture, and the ability to take videos or photos at a couple different angles. Unfortunately, this gimbal doesn’t have any neat Bluetooth or app-enabled features — so you’ll have to start and stop video manually, capture shots manually, etc. Still, it’s a great gimbal that will keep your video stable, smooth and clean on a budget!

Buy it now: Amazon

Kamisafe AFI V2

Next up, we have the Kamisafe AFI V2. This is designed for heavy phones, so you should have no problem with stabilization and the Galaxy Note 8. It has a large battery, so this gimbal can last a long time before needing a charge. The Kamisafe has built-in mature anti-shake tech, so your videos should look similar to that of movies at the cinema in terms of smoothness. It comes with a handful of different modes that you can switch between, including semi following mode, all following mode, all locking mode, and inverting mode. It has a 1/4-inch screw at the bottom of this gimbal for mounting on a tripod.

Buy it now: Amazon

Moza Mini-C

Last up, we have the Moza Mini-C. This 3-axis gimbal was designed to hold most smartphones on the market with perfect stability, so you should have no problem with it and your Samsung Galaxy Note 8. It comes with the 1/4-inch screw for the tripod mount at the bottom, has a couple of remote features, some different following modes, and you get a battery that should last up to eight hours on a single charge.

Buy it now: Amazon

Verdict

So, which gimbal should you get for your Samsung Galaxy Note 8? If you’ve got the cash to spare, you just cannot top the quality of the Zhiyun Smooth-Q. You won’t get any smoother video than on that gimbal. Not only that, but all of its extra remote features, following modes, angle and tilt options are hard to pass up. If you’re on a budget and want a basic gimbal, the Movo Handheld Stabilizer is a great option. It’s only $50 and can really upgrade your video capturing skills in just a couple of moments.

Best Video Stabilizing Gimbal

5 Best Phones For Boost Mobile In 2019

Looking to upgrade your phone on Boost Mobile for 2018? The good news is that 2017 was full of fantastic releases, and now that we’re nearing the end of the year, many of these flagship devices can be bought at substantially discounted prices. For example, a Galaxy Note 8 might cost you $950 from a carrier, but you can always snag an Unlocked version a whole lot cheaper through Amazon, eBay or even Swappa–you just have to do a little shopping around!

ProductBrandNamePrice
GoogleGoogle Pixel 2Buy on Amazon|$572.24(Price as of 02/17/2019 12:30 ET)
SamsungSamsung SM-N950UZVAXAA Galaxy Note8Buy on Amazon|$601.99(Price as of 02/17/2019 12:31 ET)
SamsungSamsung Galaxy S8 (64GB) G950U 5.8\" 4G LTE UnlockedBuy on Amazon|$651.01(Price as of 02/17/2019 12:31 ET)
LGLG G6, LS993 32GB Ice Platinum - Sprint (Certified Refurbished)Buy on Amazon|$218.95(Price as of 02/17/2019 12:31 ET)
SamsungSamsung Galaxy S8+ Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$465.99(Price as of 02/17/2019 12:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

Follow along below, and we’ll show you five of the best phone for Boost Mobile in 2018.

Samsung Galaxy Note 8

 

Looking to pick up the best of the best? Samsung’s Galaxy Note 8 is the latest flagship from the Korean tech giant with all of the latest and greatest hardware packed inside. You get a large 6.3-inch screen–perfect for viewing media and taking pictures. One of the primary benefits of the Galaxy Note 8 is the S-Pen and its corresponding features. If you ever wanted to take notes and create excel sheets with a pen instead of your fingers, this is the phone for you.

Buy it now: Amazon

Samsung Galaxy S8

At 6.3-inches in size, the Samsung Galaxy Note 8 might be a little large for some. On top of that, you may not be a huge fan of the S-Pen. With that in mind, you can pick up Samsung’s next greatest thing: the Galaxy S8. It comes in at 5.7-inches in size, making it a whole lot easier to hold in the hand. You get almost all the same great hardware as well–the only real difference you’ll see is a smaller battery, which shouldn’t be too noticeable since it’s powering less screen real estate.

Buy it now: Amazon

LG G6

Not a big fan of Samsung and what they have to offer? Try out LG with their flagship from 2017: the LG G6. This is a great phone, but does have some substantial differences from Samsung’s offerings, differences that some may like. Just one of them is the screen. LG doesn’t employ the use of curved screens, meaning you’re getting the traditional, beautiful layout.

The LG G6 is also fast and battery efficient, allowing you to get the most out of your phone. You can find it on Amazon for just under $400, too.

Buy it now: Amazon

Google Pixel 2

Want to go against the grain and get the latest from Google? Then you won’t be disappointed with their all-new Pixel 2. Google might’ve dropped the ball the last time around, creating something that was a little clunky looking, but this time, they’ve improved with a modern and sleek design. Not only that, but with the Pixel 2 you get the full power of Google Assistant, the built-in AI that’ll help you with simple tasks, such as scheduling, reminders, weather, etc.

One of the benefits of the Google Pixel 2 is that you buy it Unlocked, so if you ever decide to leave Boost Mobile, you can take your phone with you, too.

Buy it now: Amazon

Samsung Galaxy S8+

Samsung has launched an array of great phones this year, but not all of them are for everybody. The Galaxy S8+ is one of those phones in the middle, between the Galaxy S8 and Galaxy Note 8. If you want something with a big battery that isn’t nearly as pricey as the Galaxy Note 8, but you want something larger than the Galaxy S8, the Galaxy S8+ is your go-to option. Its massive 3,500mAh battery won’t have you running out of juice well into those late nights.

You can pick this up on Amazon for under $800, around $150+ less than the Galaxy Note 8.

Buy it now: Amazon

Verdict

Not sure which phone to pick up? Truth be told, there are a lot of great ones out there, making it difficult to choose; however, we can at least deduce a few of them down. The Galaxy Note 8 is a great choice for people who think they’re going to use the S-Pen regularly. If not, the Samsung Galaxy S8 Plus is a great option with more battery. But, if you don’t like that big display, the Galaxy S8 is the next best option, featuring all that’s in the Galaxy Note 8 and Galaxy S8 Plus, but in a smaller package.

Not a big Samsung fan? The LG G6 is an affordable high-end option as well. Or, if you don’t mind dropping a little cash, the Google Pixel 2 won’t let you down either. But, no matter which phone you choose off this list, you’re getting a great option!

ProductBrandNamePrice
GoogleGoogle Pixel 2Buy on Amazon|$572.24(Price as of 02/17/2019 12:30 ET)
SamsungSamsung SM-N950UZVAXAA Galaxy Note8Buy on Amazon|$601.99(Price as of 02/17/2019 12:31 ET)
SamsungSamsung Galaxy S8 (64GB) G950U 5.8\" 4G LTE UnlockedBuy on Amazon|$651.01(Price as of 02/17/2019 12:31 ET)
LGLG G6, LS993 32GB Ice Platinum - Sprint (Certified Refurbished)Buy on Amazon|$218.95(Price as of 02/17/2019 12:31 ET)
SamsungSamsung Galaxy S8+ Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$465.99(Price as of 02/17/2019 12:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

5 Best Fast Charging Type C Cables For Samsung Galaxy Note 8

One of our favorite Android phones right now is the Galaxy Note 8 by Samsung. Extremely innovative, it’s a fantastic device that we can’t recommend enough. However, if it’s been awhile since you’ve purchased a new device, you may notice that the charging port and charger are shaped differently than they have been in the past. Well, you’re right on that, and although you won’t be able to use your old chargers for your Galaxy Note 8, that’s a good thing. Allow us to explain.

ProductBrandNamePrice
ONSONONSON USB Type C CableCheck Price on Amazon
AnkerAnker [2-Pack, 6ft] Powerline+ USB-C to USB-ABuy on Amazon|$9.99(Price as of 02/17/2019 12:31 ET)
TronsmartUSB Type C Cable,Tronsmart Type-C to USB-A Durable Charging CableCheck Price on Amazon
BrexLinkBrexLink USB Certified Type C Cable, USB C to USB A ChargerBuy on Amazon|$9.99(Price as of 02/17/2019 12:31 ET)
TOPGOAdapter Audio Charger Earphone Jack Cable (Support Music + Charge)Check Price on Amazon

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

These newer charging ports/cables are “type C,” and reversible. Because the charger is the same shape all around, you won’t need to worry about accidentally plugging your phone or tablet in upside down—either way works. But what’s so special about type C, anyway? Essentially, this newer technology will have your devices charging faster, all the while using less power overall. That means more power to your phone in a shorter amount of time, while conserving home energy and whatnot. Type C ports and cords are a smarter way to charge, and we couldn’t be happier for the change.

But with that change comes the necessity to find cords that will work for you. As we mentioned, you won’t be able to use the previous charging cords for your Samsung Galaxy Note 8, so today, we’re going to share with you our top 5 type C cable recommendations for you.

Onson

Onson really delivers with these type c cables. While they’re $16, that’s for a package of 5 cables. Yes, 5. You can keep one in your kitchen, car, bedroom— wherever you find yourself charging your Galaxy Note 8 the most.

This 5 pack comes with 2 cords at 3 ft, 2 at 6 ft, and one that is a whole 10 feet long, perfect for when an outlet isn’t near where you’re at. The heads are cfafted from stainless steel, and the cord is wrapped with braided nylon.

Buy it now: Amazon

Anker

Anker’s USB type c cords come in 2 different colors: gray, and red. This 2 pack comes with 2 cables that are both 6 feet long, which is a good length to start with if you’re not sure you want to commit just quite yet to 15 feet.

One of the best parts of this deal is the lifetime warranty. Yes, lifetime. This just means that if the cables ever have problems, at any point in your life, Anker is committing to back up their product all the way to ensure you get the most bang for your buck and the best customer service experience possible.

Buy it now: Amazon

Brexlink

This cable by Brexlink is a number-one bestseller on Amazon, because it’s really one of the best, and it has a fantastic price. This particular pack comes with 2 cables, and it’s only $11.

This pack of cables comes with 2 color options. You can choose from either black or gray, and both are protected by a braided nylon exterior to prolong the life of the cords. There’s also a 24 month warranty, which means you have 2 whole years to get your cord replaced if it doesn’t work to your standards.

Buy it now: Amazon

Tronsmart

Tronsmart also has USB type c cables, and you can choose from gold hardware or silver hardware. This is a 3 pack, containing cords that are 1 foot long, 3.3 feet long, and 6 feet long. Each cord is protected with a braided nylon exterior.

One of the unique features with these cables, though, is the safe-charging technology. With USB type c cords, it’s easy for your phone to overcharge, and it slowly but surely chips away at the life of your device. However, with safe charging technology, this cable will help gauge when to input less power to your device in order to prolong the life of it.

Buy it now: Amazon

Wuxian

With these Wuxian cables, you’ve got lots of options. You can choose from white, red, or blue braided nylon cords, and similar to the ones by Onson, you get 5 of them in a pack. The first two are 3 feet long, the second and third are 6 feet long, and the last one is 10 feet long.

When purchasing this product, you’ll definitely feel the confidence from the company that they’ve created a good product, because there is a 12 month warranty on all of the cords. So if for any reason you have problems with them, be sure to contact the company and they’d be happy to help.

Buy it now: Amazon

Verdict

The cables featured here today are all going to be great options for your Galaxy Note 8, so you certainly can’t go wrong with any of them. That being said, they’re all offered at decent prices as well, so feel free to pick up a few and pick which ones you like best. Be sure to tell us all about your experience with the product in the comments section.

ProductBrandNamePrice
ONSONONSON USB Type C CableCheck Price on Amazon
AnkerAnker [2-Pack, 6ft] Powerline+ USB-C to USB-ABuy on Amazon|$9.99(Price as of 02/17/2019 12:31 ET)
TronsmartUSB Type C Cable,Tronsmart Type-C to USB-A Durable Charging CableCheck Price on Amazon
BrexLinkBrexLink USB Certified Type C Cable, USB C to USB A ChargerBuy on Amazon|$9.99(Price as of 02/17/2019 12:31 ET)
TOPGOAdapter Audio Charger Earphone Jack Cable (Support Music + Charge)Check Price on Amazon

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

5 Best Phone Cases For Samsung Galaxy Note 8

One of the most expensive phones available today is the Samsung Galaxy Note 8. In fact, after Samsung announced it and the pricing was revealed, many were taken aback. It’s certainly not a phone that you want to accidentally drop, especially since it has a dual-edge display; those edges are a lot more prone to breaking, especially if the phone was to drop on a corner. With that in mind, having a case for your Samsung Galaxy Note 8 is so important.

Best Phone Case


If you don’t have a case yet, follow along below and we’ll show you the top 5 best phone cases for Samsung Galaxy Note 8.

Spigen Rugged Armor

One case that you might want to consider is the Spigen Rugged Armor case. It offers dual-layer protection for maximum security. The first layer is a rubber TPU case that helps reduce the shock of a drop. The second layer is a hard polymer casing that is the front-line of defense for your Samsung Galaxy Note 8. It’s a fairly stylish case as well – it has a neat carbon fiber design, giving it a more premium look.

Precise cutouts for your tactile buttons mean that pressing a button is going to be super responsive, which is the complete opposite of what those cheap knock-off cases offer. For $11, it’s hard to get much better than this in value for money.

Buy it now: Amazon

Otterbox Defender

If you’re looking for the best protection you can get, you cannot go wrong with the Otterbox Defender case. Normally, it’s difficult to offer this all-inclusive protection because of the dual-edge screens Samsung is offering on their devices now. However, Otterbox has cooked up a special Defender for these phones, calling it the Screenless Edition.

With the Otterbox Defender, you get 3-layer protection, keeping your phone safe against scratches, drops, bumps and shock. Rubber cutouts give you access to your ports, but when you’re not using them, the cover keeps out dust and crud. The only downside is that this case is very thick, so if you do a lot of wireless charging, you’re going to have to take the case off the phone to get a decent charge going.

Buy it now: Amazon

Samsung Galaxy Note 8 Glitter Case

Maybe you don’t want something so thick and plain looking. In that case, we have a slim and sparkly phone case for girls. It’s a pink and sparkly case. Inside the case is actually a piece of super glittery paper, so it’ll never lose its sparkle. If you use wireless charging at all, you’ll need to remove the case before putting it on the charger, as the case has a kickstand, which is made out of metal. The kickstand can actually rotate 360-degrees, which is fairly unique as far as cases go.

This case is offered in a ton of colors. There’s Rose Gold, Blue, Violet Purple, Red, Green, Mauve Black and so much more. If you really want your phone to shine, this is the case for you.

Buy it now: Amazon

Zizo Bolt

Next up, we have the Zizo Bolt. This case brings with it dual protection. The first layer is a rubber TPU case that will prevent shock from getting to your device in the event of a drop. Next, you have a hard and stylish polymer layer. It comes in a variety of different colors and really gives a cool look to your Samsung Galaxy Note 8. It has a full-screen curved screen protector as well. There’s a firm built-in kickstand as well, enabling you to use your phone hands-free, whether that be with movies, video or games.

Buy it now: Amazon

Galaxy Note 8 Wallet Case

Last up, we have the Galaxy Note 8 Wallet Case. This is a full-cover leather case. Unstrap it, and you have a place where you can hold up to nine cards. Around the back is a zipper pouch, where you can hold any cash and change you have. It has a high quality shell that’s integrated into the leather to keep your device safe from drops, bumps and shock. The leather is available in a variety of different colors — your traditional brown leather, purple, black, and so on.

Buy it now: Amazon

Verdict

So, which case should you buy? If you want complete protection, we recommend picking up the Otterbox Defender or the Spigen Rugged Armor case. The Zizo Bolt has great protection as well, but there’s a lot more going on as far as the design goes that some may not like. It is a great looking case, though. If you need a place to hold your cards (and want to ditch your wallet), get the Leather Wallet Case — it can hold all your cards and cash no problem!

Best Phone Case

Galaxy Note 8 mobile data keeps disconnecting, wifi drops over and over again, other issues

As the latest Samsung flagship, we expect a lot from the #GalaxyNote8 at this time and that includes a minimum number of issues. So far, we’ve been receiving a number of connectivity-related issues for this device and we address them in this post today. We hope you’ll find our solutions helpful.

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Below are specific topics we’re bringing for you today:

Problem 1: Galaxy Note 8 mobile data keeps disconnecting

Hello sir. I recently acquired a new Note 8 and I have a very frustrating problem. The 4G mobile network is dropping suddenly after 30 seconds. After a restart, the network came back, but only for the 30 seconds. I called Samsung, I did a factory reset, I checked all the roaming and data settings. I called T-Mobile, and is almost a week since they promised to call me back, and they didn’t. The SIM, if I am putting it in another device, is working properly. Sometimes it is working half day … If I am opening the tune in in those first 30 seconds that I have internet, 4G does not drop, but in the moment I am closing tune in, is gone, so I guess is a setting that is not properly set. If you have some ideas, it would be much appreciated. Thank you. — Ray

Solution: Hi Ray. If the problem did not go away after a factory reset, it’s possible that the cause is a third party app that you re-installed after the reset. Since you seemed to have identified the trigger of the bug (when you close TuneIn app), it’s very likely that the issue will go away when the phone is in safe mode. Safe mode blocks third party apps from running so if mobile data works normally when your Note 8 is in safe mode, that’s a confirmation of our hunch.

To restart the phone to safe mode, follow these steps:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

If you think that a third party app is causing the problem, you need to identify it by uninstalling apps one by one. Be sure to observe how mobile data works after every uninstallation. If you have a lot of apps installed, this process can take a long time but unfortunately, there’s no other way to do the job.

Alternatively, you can do another round of factory reset and observe how mobile data works when there are no third party apps installed. It’s basically the same process as when booting to safe mode. The only difference is that you start to pinpoint the offending app by wiping the phone first.

Once you’ve identified the bad app, you’ll want to prevent this problem from developing again in the future by making sure that you only install apps from trusted developers. Remember, apps, just like any real-world products, are not perfect. If you’re not careful what app to install, it’s only a matter of time before you’ll encounter problems.

Problem 2: Galaxy Note 8 won’t connect to the internet when out of wifi range

When away from a wifi source, my new Note 8 will not connect to the internet or allow any apps to pull any information from the internet. When going through all settings, there was a microcell option. When I touch that, it says failed to connect to AT&T microcell. I’m not sure if this has anything to do with it. Mobile data is turned on. Still no mobile data connection. — Joshuadickens78

Solution: Hi Joshuadickens78. Wifi is restricted by its range as its source is usually a fixed point, like a router in a home. Thus, it’s normal that your phone won’t have internet connection at all if it’s not in range with your router.

The only way to connect to the internet in your phone when it’s outside a wifi network is by using mobile data. Mobile data is however not free and must be activated by your carrier. So, the first troubleshooting step that we would like you to do is to ensure that you have a working mobile data connection in your account. This is something that only your carrier can do so be sure to contact them. This is a must do troubleshooting step when dealing with mobile data problems.

As long as you are in a location with good 3G or 4G coverage and mobile data is activated under your account, you should be able to connect to the internet.

If you are 100% that the device is getting good 3G or 4G signal (must have at least 3 signal bars) and mobile data is active, then the cause of the problem is probably an app or operating system bug. To check, you’ll want to do a factory reset. Here’s how:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

Problem 3: How to check Note 8 mobile data subscription and other information

Hi. I bought my Note 8 on Samsung store last 7 of October 2017. I have a concern about billing cycle and payment for data usage which has a limit of 2GB. I use a prepaid SIM card for this phone. May i know what is this for and what is that billing cycle all about??? I didn’t subscribe to a promo or plan either. Thanks. — Johnnatindim5

Solution: Hi Johnnatindim5. Only your carrier (the company that supplies your SIM card) can give you the answers you need. Information about your mobile data subscriptions and data usage are not available for third party teams like us. You must talk to your carrier so they can advise you accordingly.

Problem 4: Galaxy Note 8 wifi drops over and over again

Nice to read your articles but it seems that am having some different type of problem. I have just bought a Note 8 and am experiencing drop in wifi over and over again.

Also, i would like to mention that i updated its firmware as update was available. First it wasn’t connecting to wifi at all but it was showing “Secured and saved” status. If i turn off and on the wifi in my phone it is connected to wifi but not opening anything like Play Store, Google or anything. I have switched off smart switch but it is not helping either. It is working fine on mobile internet but not on wifi. Can you please help? — Hammad Raza

Solution: Hi Hammad. Try to see if wiping the cache partition will help. Doing so will delete the current system cache and replace it with a new one. Sometimes, a corrupted system cache can lead to all sorts of problems so refreshing the system cache is a good first step. To wipe the cache partition, follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight wipe cache partition.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Wipe the phone with factory reset

Should a cache partition wipe won’t help, the next possible solution is factory reset. It’s a necessary step since you recently installed a system update. With factory reset, all software settings  including that of wifi will be returned to defaults. With all software settings back to their known working state, we expect wifi to work normally again. If an operating system bug has developed, or if a bad third party app is causing the problem, factory reset should help remove it. Refer to the steps above on how to do it.

Send the phone in

Remember, the phone’s wifi function has a hardware component. If factory reset won’t fix the problem at all, then that means that bad hardware must be to blame. You should contact Samsung or the retailer to have the phone repaired or replaced.

 


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If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Youtube that keeps crashing on Samsung Galaxy Note 8 (easy steps)

Youtube is one of the mandatory apps Google requires Android manufacturers to integrate into their phones. So, if you have an Android device, expect it to have Youtube and other Google apps. It’s deeply integrated into the system and it seldom has issues like other third-party apps. However, we have readers who own the Samsung Galaxy Note 8 who’ve been complaining recently about the error message “Unfortunately, Youtube has stopped” which basically notifies users that the app crashed for some reason.

This isn’t the first time we encountered an issue like this. In fact, we’ve also experienced crashing issues wherein the app just closes on its own without apparent reason. Of course, one way to make things work smoothly in a phone with pretty high specifications like the Note 8 is to keep all apps updated. Google can push updates whenever it wants and most of the time when apps like Youtube are being updated, you will be prompted the moment you open it. In some cases however, instead of being prompted with an update, some owners are notified by an error and that’s what we have to address in this case. So, if you’re one of the owners of this great phone and are currently bugged by a similar problem, continue reading as I will share with you the solution for this issue.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy Note 8 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to fix Galaxy Note 8 with Youtube app that keeps crashing


When a default or pre-installed app crashes, more often, the problem is with the app itself and it’s pretty much easy to fix. However, there are times when the problem is with the firmware considering the fact that it’s embedded in the firmware. We know a method or two that could take care of this problem so continue reading…

First Solution: Reboot your Note 8

If it’s the first time that Youtube crashed, then don’t do anything that could potentially mess up settings in your phone. Instead, reboot your device to refresh its memory as well as reload all core services.

There are times when the firmware and apps glitch and while they may seem like a serious problem, they’re not; you can fix them with a simple reboot. So, hit that Power key and take a little time rebooting it. After that, open Youtube to know if the app still crashes and if it does, try the Forced Reboot procedure.

Press and hold the Volume Down button and the Power key together for 10 seconds. It will reboot your phone but during the process, the phone simulates battery disconnect. It’s effective against minor firmware glitches as well. If the problem occurs, then move on to the next step.

Second Solution: Clear cache and data of Youtube

By deleting Youtube’s cache and data you’re actually resetting the app back to its default settings. There are times when caches and data get corrupted and when it happens, the app’s performance might be affected and may result to unexpected crashes. This is how you do it:

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Youtube.
  5. Tap Storage.
  6. Tap CLEAR CACHE.
  7. Tap Cached data.
  8. Tap CLEAR.

This is the most effective solution to almost all app-related problems but then there’s no guarantee that it will work to all cases. So, in case the problem continues after this, then the next method will definitely fix the problem.

Third Solution: Backup your files and data and reset your phone

For every app-related problem, a reset is also very effective especially if the app in question is pre-installed. However, you will have to go through all the hassle of backing up your files and data. So transfer your files over to the SD card or your computer. After the backup, disable the Factory Reset Protection by removing your Google account from your phone so that you won’t be locked out of your device after the reset. Once everything is set and ready, follow these steps to reset your phone:

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

I hope that this post can help you one way or another. Regardless whether this works or not, leave a comment below so we would know. Thanks for reading.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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What to do with your new Samsung Galaxy Note8 with a screen flickering issue [Troubleshooting Guide]

Hardware problems are always very difficult to fix in a phone with all components glued together to resist water from entering and messing up everything. Such is also the case with the new Samsung Galaxy Note8 with IP68 rating (water and dust resistance). However, there are times when hardware issues occur and one of the most common ones is the screen flickering.

But just because the display of your new phone is flickering doesn’t meant it’s a hardware problem. We’ve also encountered this kind of problem with other phones before but they caused by apps or firmware issues. So, we really just can’t be certain what the problem with Note8 is when it has this symptom. We need to troubleshoot to know more about the problem and that’s what we are trying to accomplish in this post.

If you’re one of the owners of the new Note8 and are experiencing a similar concern, continue reading this post as it may be able to help you fix it.

If, however, you’re looking for a solution to a different problem, then take time to visit our Galaxy Note8 troubleshooting page for we have already provided solutions to some common issues with this device. Try to find problems that are similar with yours and use the solutions and workarounds we suggested. If you can’t find something similar and you badly need help, consider contacting us by filling up our Android issues questionnaire. Make sure to provide us with the information we need so that we can help you better. Don’t worry, it’s free.

What to do about the Galaxy Note8 with a flickering screen

A brand new phone should work without a hitch but there are always times when you can get something that has issues out of the box. We can’t control these things and if you’re one of the owners that face this kind of problem, the least you could is troubleshoot your device to know if this is something that can be fixed without any help from a tech. With that being said, here’s what you need to do about it…

Step 1: Reboot your phone in safe mode and observe

We immediately need to rule out the possibility that the screen flickering is caused by a third-party app. We’ve seen cases wherein some apps may cause the display to flicker from time to time especially CPU and graphics-intensive games.

When the problem is at the app level, it can easily be fixed since third-party apps can easily be removed together with all their files and data. That’s why it’s imperative you do this procedure first. Here’s how you run your Note8 in Safe mode…

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

After you’ve successfully brought your device to run in this environment, continue using it to know if the flickering continues because if it disappeared, then it’s a clear sign the problem is caused by one or some of the third-party apps you installed. In which case, try to check if there are apps that need to be updated and take time to update them. Here’s how it’s done…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Play Store.
  3. Tap the Menu key and then tap My Apps. To keep your apps automatically updated, tap the Menu > Settings then tap Auto-update apps to select the check box.
  4. Choose one of the following options:
    • Tap Update [xx] to update all applications with updates available.
    • Tap an individual application and then tap Update to update a single application.

If you are already suspecting an app or two, try clearing their caches and data first and if that won’t work, uninstall them and then reboot your phone in normal mode to know if the problem still occurs.

How clear apps cache and data on Galaxy Note8

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.

How to uninstall applications from your Galaxy Note8

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
  4. Tap the desired application.
  5. Tap Uninstall.
  6. Tap Uninstall again to confirm.

On the other hand, if the flickering continues while in safe mode or if the problem remained even after doing all the procedures above, then there’s a chance it’s a firmware issue. Move on to the next step.

Step 2: Delete all system caches as some may have already been corrupted or obsolete

We’ve also encountered this kind of problem before that started shortly after an update. It suggest that they system caches have something to do with it. We cannot actually pinpoint which cache is causing the problem as there are thousands of them in your phone and average users don’t have access to them. So, to rule this possibility out, you just have to delete all those caches at once and the system will rebuild them during the boot up process.

Just boot your phone up in Recovery mode and then wipe the cache partition and then leave everything else to the system…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

After this, closely observe your phone to know if the screen flickering remained and if so, then the last step may help you get rid of it.

Step 3: Bring your phone back to its original configuration

We will still be ruling out the possibility that this problem is due to a firmware issue so we need to try to bring the phone back to its factory default settings. However, all your files and data that are saved in your phone’s internal storage will be deleted so make sure you make a backup. After which, take note of your Google ID and password or better yet, disable the Factory Reset Protection in your phone so that you won’t be locked out after the reset.

How to disable Galaxy Note8 Factory Reset Protection

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap on your Google ID email address if multiple accounts are setup. If you have multiple accounts setup, you will need to repeat these steps for each account.
  6. Tap 3 dot icon.
  7. Tap Remove account.
  8. Tap REMOVE ACCOUNT.

How to perform the Master Reset on your Galaxy Note8

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

Alternatively, you can also reset your Note8 from its Settings menu…

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. From the Home screen, swipe up on an empty spot to open the Apps tray.
  3. Tap Settings > Cloud and accounts.
  4. Tap Backup and restore.
  5. If desired, tap Back up my data to move the slider to ON or OFF.
  6. If desired, tap Restore to move the slider to ON or OFF.
  7. Tap the back button to the Settings menu and tap General Management > Reset > Factory data reset.
  8. Tap Reset.
  9. If you have screen lock turned on, enter your credentials.
  10. Tap Continue.
  11. Tap Delete all.

If the flickering continues after the reset, then bring your phone back to the store to have it checked or even replaced.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix Samsung Galaxy Note 8 that won’t turn on (easy steps)

If a high-end phone like the Samsung Galaxy Note 8 becomes unresponsive and won’t turn on, depending on how the problem started, there’s always something you can do about it especially if the issue occurred without apparent reason or cause. As the owner, you should be the first one to know the events or factors that resulted to this problem.

Many of our readers have contacted us this problem and this isn’t the first time that we tackled it. We already know a thing or two that could fix it. In fact, this problem is more of a minor firmware issue than a serious hardware problem. However, if your phone got dropped on a hard surface or dipped in water prior to the problem, then it might be serious.

In this post, I will show you a quick fix to this problem and easy troubleshooting steps you can use. If you’re one of the owners of this device and currently having similar problem, then continue reading as this post may be helpful.

Before we move on to our troubleshooting, if you are looking for a solution to a different problem in your Note 8, visit our troubleshooting page as we have already addressed some of the most common issues reported by our readers. Find problems that are similar with yours and use the solutions we suggested. If they don’t work for you or if you need further assistance, then fill up our Android issues questionnaire and hit submit to contact us.

Quick fix for Galaxy Note 8 that won’t turn on

Most of the time when the phone’s screen turns black and unresponsive for no apparent reason, it’s a firmware crash. The same is true for units who are left charging overnight but found out to be dead in the morning and won’t turn back on. Many of the complaints we received from our readers regarding this problem were sent after an update so there’s also a possibility that this is due to a firmware issue. But assuming that the problem started out of the blue, the best solution to it is Forced Restart.

In Galaxy Note 8, a forced restart will simulate battery disconnect which may refresh the device’s memory. It’s actually the same as the battery pull procedure we often do to phone with removable batteries. It’s a simple procedure yet very effective in dealing with issues like this. To do this, press and hold the Volume Down and the Power key simultaneously for 10 seconds or until the screen flickers and logos start to appear on the screen. Do the same procedure a few more times if the phone won’t respond to your first attempt or try to press and hold the Volume Down button first and without letting go of it, press and hold the Power key. Keep both keys held for 10 seconds.

If the phone boots up, then you can consider the problem fixed at this point but there’s no guarantee this would never happen again in the future but at least, you now know what to do if the phone becomes unresponsive again.

If, after several attempts, your phone still won’t boot up, then it’s time to troubleshoot it. Move on to the next section for that.

RELATED POSTS:

Troubleshooting Note 8 that won’t respond to Forced Restart

I understand that some owners are hesitant to troubleshoot their devices especially new Android users. So, if you are not comfortable following the procedures below, just bring the phone to the service center so that you can be accommodated by a Samsung tech. For those who are willing to do a couple of procedures to see if the phone turns, here’s what I suggest you do…

Check for signs of physical  and/or liquid damage

Look for scratches, dents and cracks as any force that could render the phone useless should leave a mark on the outside. If the phone looks flawless or has some minor scratches, then it’s not physical damage that caused this.

As to liquid damage, here’s what you should do…

  1. Look into the USB/charger port to find trace of water.
  2. Use a cotton swab to clean around the area or insert a small piece of tissue paper to absorb the moisture.
  3. Blow into the port to get rid of any foreign objects that may interfere with the circuit.
  4. Remove the SIM card tray and look into the SIM slot to find the Liquid Damage Indicator (LDI).
  5. If the LDI is white (it’s the original color), then there’s no water damage.
  6. If the LDI however, turned red, pink or purple, then it’s clear the cause of the problem is liquid damage.

In case of physical and/or liquid damage, bring the phone to the tech as there’s only so much you can do about it.

Try charging your phone to see if it would respond

It’s possible that the battery got drained and a few seconds before the battery got totally depleted, the system may have crashed leaving the phone without power and a crashed system. This would surely result to a blank screen, unresponsive keys and not charging issue.

I understand the phone won’t charge if the system crashed so regardless whether the phone responds to its charger or not, leave it plugged in for ten minutes after which, try turning it on. If it still won’t respond, then do the Forced Restart procedure again but this time while the phone is plugged in.

Basically, what we’re trying to accomplish here is to…

  • find out if the phone responds to its charger,
  • know if it’s just a drained battery issue,  
  • and determine if the phone would respond to Forced Restart while charging.

If this procedure fails like the first one, the next procedures will be to test your phone if it’s still capable of turning its components on.

Try running the phone in Safe mode

There’s a small possibility that the problem is due to some apps you installed. So we will try to disable all those apps at once and see if the phone boots up. You can do so by running the phone in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

If the phone starts in this mode, then you can consider the problem fixed as the phone finally turned on. The next minor thing to do is find the app that’s causing the problem and uninstall it. However, if the phone still won’t boot up in this mode, then try the next one.

Boot the phone up in Recovery mode

This is the final test. If it still fails to turn the phone on, you should bring the device to the service center as it might be an issue with the hardware. But if you can successfully boot the device in Recovery Mode, then you can try wiping the cache partition and/or do the Master reset. Both of these procedures can surely bring the phone back to its normal operation and performance.

How to boot Note 8 in Recovery Mode and wipe cache partition

  1. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  2. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  3. Press the Volume down key several times to highlight ‘wipe cache partition’.
  4. Press Power button to select.
  5. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  6. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  7. Press the Power key to restart the device.

How to boot Note 8 in Recovery Mode and do the Master Reset

  1. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  2. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  3. Press the Volume down key several times to highlight “wipe data / factory reset.
  4. Press Power button to select.
  5. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  6. Press Power button to select and start the master reset.
  7. When the master reset is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

I hope that this troubleshooting guide can help you one way or another. If you still need our help after this, don’t hesitate to contact us anytime.

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What to do if getting Blocked by FRP error on your Galaxy Note 8

Hello and welcome to today’s #GalaxyNote8 troubleshooting episode. This brief article will detail the steps that you can do when faced with “Custom Binary Blocked by FRP Lock” error on your Note 8.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

What does Factory Reset Protection (FRP) mean?

“Custom Binary Blocked by FRP Lock” error is a security check for Android devices. It’s usually triggered when you perform a factory or master reset. However, some other circumstances such as rooting a device or flashing custom ROM or unofficial Samsung firmware are known to trip “Custom Binary Blocked by FRP Lock” error as well. FRP was put in place to protect a device from unauthorized access. With FRP activated, only a legitimate owner can unlock the device, which means that data in said device can not be accessed at all unless FRP is bypassed after entering the correct Google account credentials. As long as you are the owner of the device, there’s no need to worry as FRP lock can easily be fixed by simply putting in your Google account and password.

FRP was introduced with Android Lollipop (Android 5) so it should be activated in millions of Android devices at this time.

What if FRP lock was triggered by rooting or flashing?

If you did not attempt to factory reset your Note 8 and the FRP lock was displayed on the screen, you must have either

  • tried to root your device
  • or manually installed a firmware on it (flashing).

In any of these situations, there are solutions that you can try. These solutions were successful in removing FRP Lock a couple of years back but Samsung may have already strengthened FRP feature at this time. Still, they’re worth trying in your device if you have the time. Let’s discuss them one by one.

Solution #1: Master reset

There are two ways to wipe your Galaxy Note 8 — factory reset via Settings and factory reset via Recovery. Some users on older Galaxy devices before were able to “mysteriously” bypass FRP lock. This claim makes no sense to us since Master reset is basically the same as factory reset via Settings app. We also don’t see the logic why it would be able to fix a problem like this when factory reset is usually the one that triggers FRP lock in the first place. Still, if you happen to trip FRP lock by rooting your device, we suggest that you try master reset to see if it will make any difference. There’s a slim chance that it will but crazy things can sometimes occur in Android environment. To perform a Master Reset on your Note 8, follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until Yes — delete all user data is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

Solution #2: Flash stock firmware in Odin Mode

One known solution that we’ve personally tried to work before is flashing a stock firmware via Odin (this was about a year ago so Samsung or Google may have already found a way to block this solution as well). Flashing any firmware to your device should work as well so this means you can also use your favorite custom ROM to do the job. We’ll not provide the details on how to flash a firmware in this post as there are a lot of literature and videos in the internet to help you with that. Just remember, flashing is basically changing core system files, folders and customizations so if you mess this up, you’ll most likely have an expensive brick. When searching for a flashing guide, make sure to follow the one for your specific phone model so that you’ll avoid downloading incorrect firmware or doing inappropriate steps.

Solution #3: Enter the correct Google account credentials

If you are the owner of the Note 8 having the “Custom Binary Blocked by FRP Lock” error, this should be the easiest and most effective method that you can use. Whatever the reason for the error, entering the correct Google account and password associated with your device should help. Keep in mind that FRP is a security feature that’s meant to revalidate access to your device. Whether it’s been triggered after rooting, flashing, or attempting a factory reset, the problem should be easily be taken care of by inputting your username and password.

Forget your Google account username and password? Reset!

Ideally, you’re supposed to remove your Google account from the device before performing a factory reset but a lot of Android users don’t know this. If you’re one of them and you happen to forget your Google username and/or password, you can use another device or computer to go to www.google.com and perform any of the following:

Reset your password

  1. If you forgot your password, go to https://accounts.google.com/signin/recovery. You’ll be asked to confirm if you have the right account by entering the email address or phone number associated with that account.
  2. Choose a password that you haven’t already used with this account.

Recover username

  1. If you forgot the username for your Google account, go to https://accounts.google.com/signin/usernamerecovery?hl=en. Just like in resetting your Google password, you’ll need to enter the recovery email of your forgotten account. This can be another email or phone number.
  2. In your recovery email (the other email Google will send recovery instructions to), find the email from Google and follow the steps.

Once you’ve identified your Google account credentials (username and password), use them to gain access to your Note 8 again.

If you have several Google accounts and can’t figure out which one was used in your Note 8, go to https://www.google.com/android/devicemanager.  Then, log in with your Google username and password and check the list of devices associated to that account. do the same process for each and every Google account.

Solution #4: Bring your device to Samsung

If all the solutions above won’ t work at all or if you can’t remember your Google account, the only chance you got is to ask Samsung for help. Bring the device to your nearest Samsung service center so they can reset the device using a special tool and remove FRP lock. In order for this to work though, you must present your device together with the proof of purchase. Hopefully, you kept your receipt when you bought the device. Otherwise, we’re afraid you just have to accept the fact that your Note 8 has just become a brick.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

Fixing Samsung Galaxy Note 8 with Black Screen of Death (easy steps)

We’ve already addressed the Black Screen of Death issue a few months after Samsung Galaxy Note 8 was released last year and since then we’ve received tons of emails from our readers. It seems that there are still a lot of owners who are experiencing this problem that’s why we need to address it again but this time, we will be providing you with a solution that worked for many of our readers.

At the later part of this article, we will still be suggesting troubleshooting procedure you can follow in case the solution doesn’t work. If you’re one of the owners of this device and are currently bugged by a similar problem, continue reading to know what to do with it.

Before we move on to our solution and troubleshooting guide, if you are looking for a solution to a different problem, then make sure you drop by our Note 8 troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and feel free to use our solutions. If they don’t work or if you still need our help after that, then contact us through our Android issues questionnaire.

Quick fix to the Black Screen of Death issue on Galaxy Note 8

We already know this solution because black screen of death is often caused by a system crash and there’s no better way to address it than this. Since we published our first article on this problem, we’ve received hundreds of messages confirming that this solution works. In our first post, this is just part of our troubleshooting guide but now it’s a fix although we can’t guarantee that it will fix every black screen issue since not all problems are the same. But it won’t hurt if you try this…

Solution: Press and hold the Volume Down button and the Power key simultaneously for 10 seconds (or more).

If this doesn’t work, press and hold the Volume Down button first, don’t let go of it, then press and hold the Power key. Keep both keys held together for 10 seconds and it should bring the phone back to life provided there’s enough battery and that this problem is due to a system crash. If this fails either, do this…

  1. Plug the charger to a working wall outlet.
  2. Connect your Galaxy Note 8 to it using the original USB cable.
  3. While the phone is connected to its charger, press and hold both Vol Down and Power keys together for 10 seconds or more.

After trying these things and the phone remained to be unresponsive and won’t turn back on, then you should try troubleshooting it before you decide to bring it to the service center.

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Troubleshooting Galaxy Note 8 with Black Screen of Death issue

Basically, there are only a couple of troubleshooting procedure you can try to see if the phone is still capable of powering up but before that, you have to verify that this is not an issue caused by liquid damage…

  1. Look into the USB port to see if there’s a trace of water or liquid of any sort.
  2. Clean the area using a cotton swab or get rid of the moisture by inserting a small piece of tissue into the port.
  3. Check the Liquid Damage Indicator (LDI) to know if it’s tripped or not.
  4. Remove the SIM card tray and look into the SIM slot to find the LDI.
  5. If the LDI is white, there’s no liquid damage; if it turned red or purple, then there’s liquid damage.

In case there’s a sign of liquid damage, don’t anything except bring the phone to the service center so that the tech can clean it up for you.

After verifying there’s no liquid damage, try the following procedures to try and bring the phone to turn on.

Try to run the phone in Safe mode

Usually, we recommend to our readers to run their phones in safe mode to disable all third-party apps but this time we just want you to do it for the sake of knowing if the phone is still capable of starting up in its bare bones.

  1. Press and hold the Power key past the model name screen.
  2. When “SAMSUNG” appears on the screen, release the Power key.
  3. Immediately after releasing the Power key, press and hold the Volume down key.
  4. Continue to hold the Volume down key until the device finishes restarting.
  5. Safe mode will display in the bottom left corner of the screen.
  6. Release the Volume down key when you see Safe Mode.

If the phone turns on in this mode, consider the problem fixed. The next thing you need to do is find the app that’s causing the problem and uninstall it.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap the app you suspect.
  4. Tap Uninstall.
  5. Tap Uninstall again to confirm.

However, if the phone also refuses to turn on into this mode, try the next step.

Try to boot your Note 8 in Recovery mode

The Android system recovery mode is the fail-safe for almost all Android devices so even if there’s a serious firmware issue for as long as the hardware and the battery is fine, your phone should be able to boot up in this mode. If successful, you can do a couple of things that might help fix all other issues with your phone. But just like booting in safe mode, the moment your phone turns into this mode, consider the problem fixed. But I suggest you do the wiping of the cache partition if the phone boots into this mode successfully…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Or you can do the Master reset if there are complications after wiping the cache partition but bear in mind that all your files and data will be deleted including your contacts, messages, pictures, music, videos, etc…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

However, if the phone cannot boot up in recovery mode, then it’s time to bring it to the service center because the problem is something that you can’t fix by yourself. But even if you are techie enough to open up your phone, there’s no guarantee you can fix the problem by yourself and the fact that the warranty will be voided when you do so makes things a bit more complicated.

Posts you may also like to read:

How to fix Camera Failed error on your Samsung Galaxy Note 8 (easy steps)

When the camera on your smartphone is not working, it doesn’t always indicate that the physical camera is busted. In fact, most widespread camera problems are tied to software errors than hardware damage. This means that they are rectifiable by end-users. Highlighted in this post are generic solutions and recommended workarounds used to deal with a relevant problem transpiring on the Samsung Galaxy Note 8 camera. It’s about the dreaded camera failed error. Read on and get help when needed.

Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.

First solution: Force close Camera app and restart.

If it appears as a random issue like when you only see the camera failed warning when using a certain video or image file through the camera app, then it’s an isolated issue that can be rectified by forcing the camera app to close and then restart it. Here’s how:

  1. Swipe up or down from the center of the Home screen to show the Apps tray.
  2. Navigate to Settings then tap Apps.
  3. If necessary, tap the Dropdown icon then select All apps.
  4. Tap to select individual apps then tap the option to Force Stop.
  5. If prompted, tap Force Stop again to confirm.

To apply the changes and refresh your apps and phone system, perform a soft reset or simply restart your phone. Doing so will also help clear up the internal memory of your phone for better and smoother functions.

  1. Press and hold the Power button until the Power Off prompt appears.
  2. Tap the option to Restart.
  3. Tap Restart again to confirm.

In the case where your device gets frozen as the camera app becomes erratic, a forced reboot would be necessary. It’s a simulated battery removal procedure that works the same as a soft reset does without affecting any data stored on the internal memory of your phone. And here’s how it’s done:

  1. Press and hold the Power button and Volume Down button simultaneously for up to 45 seconds.
  2. Release both buttons when the phone reboots.

Once your phone has rebooted completely, try to launch the camera app again and see if the camera failed error is gone. If not, then move on and try the next solution.

Second solution: Clear app cache and data/wipe cache partition.

Cache are temporary files that are stored on apps and phone system too. These files are important for fast reloading of similar information but can also trigger errors when they get corrupted. To rule corrupted app cache from the possible triggers, try to clear cache and data from the Camera app with these steps:

  1. Swipe up on an empty spot from the Home screen to open the Apps tray.
  2. Tap Settings then select Apps.
  3. Tap on Camera app.
  4. Go to Storage.
  5. Tap the option to Clear Data then tap OK. Selecting this option will delete any stored data in the app including settings and other saved information thus it’s optional.
  6. Tap Clear Cache. This option clears temporary files or cache files from the Camera app.

Restart your phone when you’re done clearing app cache and data and then try to open the camera app. If it still shows a camera failed error, then try wiping the cache partition on your Galaxy Note 8 with these steps:

  1. Turn off your phone.
  2. When it’s powered down, press and hold the Volume Up, Bixby (Home), and Power buttons simultaneously.
  3. Release all buttons when the Android logo appears. The Android system recovery menu options will then show up following the Installing system update prompt.
  4. Press the Volume Down button several times to highlight wipe cache partition from the given options.
  5. Press the Power button to confirm selection.
  6. Press the Volume Down button until Yes is highlighted.
  7. Then press the Power button to confirm.
  8. When the Reboot system now option is highlighted, it denotes that the wipe cache partition is finished. At this point, press the Power button to restart your device.

Third solution: Boot into safe mode and diagnose apps.

All third-party apps are temporarily disabled when you boot your phone in safe mode. This then allows you to determine whether a third-party app is triggering the Camera failed error upon loading the camera app. Follow these steps to enable safe mode and diagnose apps on your Note 8:

  1. Turn off your phone.
  2. Press and hold the Power button past the model name screen.
  3. Release the Power button when the Samsung logo appears on the screen.
  4. Immediately after releasing the Power button, press and hold the Volume Down button.
  5. Continue to hold the Volume Down button until the phone completely restarts.
  6. When you see the Safe Mode label at the bottom left corner of the screen, release the Volume Down button.

Try using the camera app while in safe mode. If the error is gone, then you will need to find out which from your downloaded apps is the culprit. To give you some clues, try to think of which app you’ve added before the camera error started to show up. You may need to uninstall your recent apps individually in this case.

If the camera failed error still occurred with safe mode enabled, then you need to continue troubleshooting software problems on your phone that might have caused the camera app to become this erratic.

Fourth solution: Update device software to the latest version available.

New software updates not only bring in new features but also offer security enhancements and fix patches to address existing errors and software problems. If you haven’t already, then check for any available software update for your Note 8 over-the-air (wirelessly) with these steps:

  1. Open the Apps tray.
  2. Tap Settings.
  3. Tap Software update. If an update is available, back up all important data for safekeeping.
  4. To instigate update downloaded, select the option to Download updates manually.
  5. Tap OK.
  6. Tap Start.
  7. If prompted with a restart message, tap OK to instigate device reboot or soft reset. Doing so will apply the new changes from the recently installed update on your device.

Reboot your phone when the update is completely installed. This will implement all new changes from the recently installed software update on your device. Then test the camera app to see if it is already working flawlessly.

Fifth solution: Backup and reset your device to factory defaults.

As your last resort if all else failed to fix the camera failed error on your Samsung Note 8, you may go for a master reset to wipe everything from your device system including bugs and malware that might have caused this error to persist. After the reset, your device will be restored to its factory defaults settings. This means the need for you to set up everything again. If you’re willing to give it a shot, then follow these steps to get started:

  1. Swipe up on an empty spot from the Home screen to open the Apps tray.
  2. Tap Settings then go to Cloud and accounts.
  3. Tap Backup and Restore then enable the switch to Back up my data or Restore option.
  4. Wait until the backup creation is finished.
  5. Then go back to the Settings menu by pressing the Back key.
  6. Tap General Management.
  7. Tap Reset.
  8. Select Factory data reset from the given options.
  9. Tap Reset.
  10. When prompted, enter your screen lock credentials.
  11. Tap Continue.
  12. Tap Delete all to confirm.

Your phone will restart automatically when the reset is finished. By then you can proceed with the initial device setup. A setup wizard will walk you through the entire process so it should be quick and easy.

Seek further assistance

You may contact Samsung Support or your carrier for other options and recommendations especially if the problem started after installing a new software update. Doing so will allow them to make necessary assessment to determine whether the Camera Failed error you’re dealing with is triggered by some update bugs. If the problem only occurs to the pre-installed camera app on your Galaxy Note 8, then you can try using other similar app as temporary option.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix screen flickering issue on your Samsung Galaxy Note 8 (easy steps)

Display issues in mobile devices like screen flickering can be attributed to software errors or hardware damage. The latter could be the underlying cause if there were previous instances of hard falls or liquid exposure on the device. But if the screen flickering problem suddenly occurs, then it could be due to a system malfunction. Bad apps, faulty update, and incorrect display settings are usually among the common triggers for software-related display errors. Considering that the problem is tied to software errors, there are a few workarounds you can try on to troubleshoot and fix it on your end. The methods I’ve highlighted below can be utilized when dealing with screen flickering problem on a particular Samsung handset, which is the Galaxy Note 8. Feel free to refer to these workarounds whenever you need more help in fixing the annoying flickering display.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy Note 8 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

First solution: Restart your phone.

For first instances, your phone screen may be flickering because of random software glitches. And in that case, the issue can potentially be resolved by restarting your device or soft reset. This should clear any minor software errors that might have caused your display to suddenly act oddly. A soft reset or device restart can be done in two way depending on what state your device is. If your phone is still able to respond properly, you can do the usual restart with these steps:

  1. Press and hold the Power button for a few seconds until the Power off prompt appears.
  2. Tap the Restart option.
  3. Tap Restart again to confirm.
  4. Give your phone up to 90 seconds to complete the restart process.

Meanwhile, if your phone is frozen or not responding, you can perform a soft reset using the hardware keys instead. And here’s how it’s done:

  1. Press and hold the Power button and Volume Down button simultaneously for up to 45 seconds.
  2. Release both buttons when the phone power cycles.

No data will be deleted from either methods so there’s no need for backups.

RELEVANT POSTS:

Second solution: Quit all background apps.

Background apps can go rogue when they crash and when this happens, certain functions including display rendering may also become affected or stopped working as intended. Although it offers an advantage to keep your apps running in the background especially for multitasking purposes, there are times when you really have to quit them. To make sure that none of your background apps is trigger your display to flicker at some point, force them to close with these steps:

  1. Press the Recent apps key located on the bottom left corner of the screen. Doing so will show up a list of your recently used apps.
  2. To close an individual app, tap the app from the list and drag it to the left or right. Alternatively, you can just tap the X.
  3. To close all recent apps at once, tap the option to Clear All instead.

After clearing all background apps, restart your phone to apply  the new changes and to refresh the phone’s internal memory.

Third solution: Manage display settings.

Some people who have encountered a similar issue in which their Galaxy Note 8 screen starts to flicker have found out that screen brightness has something to do with it. Others have it that the screen would flicker if the display is set to too high while others at some other level. To make sure this is not causing your phone to act the same, try to manage the display settings and adjust the screen brightness. Here’s how to access and manage display settings, particularly screen brightness on your Samsung Galaxy Note 8:

  1. Open the notification panel by dragging the status bar downwards.
  2. Next, drag the notification panel downwards.
  3. Then tap the arrow next to the brightness adjustment bar.
  4. If you want to show the controls on top, tap the switch to Show Control on top.
  5. Tap Done when you’re finished modifying display settings.

Restart your phone then see if that fixes the flickering display.

Fourth solution: Boot your phone into safe mode.

If configuring the screen brightness settings doesn’t help, you can proceed with diagnosing apps. Some third-party apps can be the culprit especially when they get corrupted or contain some malware that might have ruined your phone’s screen functions. Booting in safe mode will disable all third-party apps so it would be easier for you to determine if the screen flickering problem is isolated to a downloaded app or not. Here’s how to enable safe mode on your Galaxy Note 8:

  1. Turn your phone off.
  2. Then press and hold the Power button past the model name screen.
  3. When the Samsung logo appears, release the Power button.
  4. Immediately after releasing the Power button, press and hold the Volume Down key.
  5. Keep holding the Volume Down key until the phone finishes restarting.
  6. By then you should see the Safe Mode badge at the bottom left corner of the screen. At this point, you can release the Volume Down key.

If the screen doesn’t flicker while in safe mode, then it’s apparently due to some bad apps. Now you can try uninstalling individual apps starting from the most recent app you’ve downloaded before your phone screen started to flicker. Don’t forget to reboot and test your device after removing an app to know when the problem is gone.

Fifth solution: Perform a master reset.

A master reset or factory data reset can be regarded as the last option if none of the given solutions is able to fix the problem and that your Note 8 screen flickering issue persists. It might be due to a more complex error in the phone system like bug-triggered firmware crashes that caused you this problem. And the only way to clear these errors is a full system reset. But it’s also worth noting that this reset will result to data loss as it will wipe everything out from your phone system including your personal information, customized settings, downloaded apps and files. That said, creating a backup would be necessary. If you’re willing to take a chance in this method, then back up your files and follow these steps to proceed with a master reset.

  1. Press the Volume Up, Home (Bixby), and Power buttons simultaneously for a few seconds.
  2. When the Android logo appears, release all buttons and wait for the Android recovery menu options to display.
  3. From the Android recovery menu, press the Volume Down key several times to highlight or select wipe data/factory reset option.
  4. Then press the Power button to confirm selection.
  5. Press the Volume Down key until Yes — delete all user data is highlighted.
  6. Then press the Power button to confirm select. This will instigate the master reset.
  7. When the reset is finished, the Reboot system now option is highlighted.
  8. Press the Power button to restart your phone.

Alternatively, you can reset your Note 8 through settings. Here’s how:

  1. Swipe up on an empty spot from the Home screen to open the Apps tray.
  2. Tap Settings.
  3. Go to Cloud and accounts.
  4. Tap Backup and restore. Doing so will allow you to create a backup of your important data before wiping them all.
  5. After creating backups, go back to the Settings menu.
  6. Tap General Management.
  7. Scroll to and tap Reset.
  8. Then select Factory data reset from the given options.
  9. Tap Reset to continue.
  10. If prompted, enter your credentials.
  11. Tap Continue.
  12. Then tap Delete all to confirm reset.

Wait until your phone completes the reset and restarts. By then you can proceed with the initial setup process.

Service option

A damaged screen component on your Galaxy Note 8 might be the underlying cause of the problem. In this case, none of the aforementioned solutions can fix the issue because what your phone needs is service. Having said that, you will need to take your device to a nearby service center and have it diagnosed by an authorized technician instead. Any found damaged component will then be taken care of properly to get your phone back up and running smoothly.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to manage Samsung Galaxy Note8 mobile data and Wi-Fi Settings [Tutorials]

The two most common ways for your Samsung Galaxy Note 8 to have Internet connectivity is either through network or mobile data or via Wi-Fi. There might be other ways to get internet but you need to learn how to manage these two as they’re the most important and probably the easiest way to get online. Therefore, in this post, I will walk you through on how to turn on/off both mobile data and Wi-Fi on your phone and manage each settings.

If you’re still learning how to use your phone, then this post maybe a lot helpful for you than for those who are already a wiz when it comes to technology. Continue reading below if you think you must and I hope you’d learn from this.

But before we jump to our tutorials, if you found this post while looking for a solution to a problem with your phone, then I suggest you visit our Note8 troubleshooting page for we have already addressed the most common problems with this phone. Find issues that are similar with yours and use the solutions we suggested. If you need more help, don’t hesitate to contact us by filling up our Android issues questionnaire.

How to manage Galaxy Note8 mobile data and network settings

In this section, you will learn how to turn mobile data on and off in your Galaxy Note8, add or edit Access Point Names, which is very important when you’re connecting to the internet via mobile data or sending MMS, switch between 2G and 4G network, manually select network, etc. I hope we’d be able to help you through these tutorials as we made them as simple as they can be.

How to turn on / off mobile data on your Galaxy Note8

It’s a pretty straightforward process and all you gotta do is flip the switch and you would be able to connect to the internet using your provider’s mobile data network. Once turned, you may also send and receive MMS (texts with pictures or special characters). However, the speed depends on what your provider offers. If 4G is available, then you may have a really fast internet connection but please note you may be charged separately for this so you better call  your provider to make things clear. But here’s how you enable or disable mobile data on your Note8…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Data usage.
  4. Tap Mobile data.
  5. Slide the Mobile data Switch to the ON or OFF position.

How to add or edit Access Point Name (APN) on your Galaxy Note8

Turning the mobile data on doesn’t mean you can get internet connectivity immediately. There are times when you have to configure the Access Point Name (APN) so that your phone can successfully connect to your provider’s network. You need to do this especially if you bought your own phone from a third-party and use it with your provider. Phones given by your service provider or those that came with a plan are already configured to work seamlessly with the network so you really don’t have to do this procedure in such case.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Tap Access Point Names.
  5. If available, tap the T-Mobile US LTE (the bullet point fills with green). If not available, tap the ADD.
  6. To reset your APN settings, tap the Menu (3 dots) icon and then tap Reset to default.
  7. Verify and update the following settings for the Data APN:
    • Name: provider-specific
    • APN: provider-specific
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: provider-specific
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: provider-specific
    • MCC: provider-specific
    • MNC: provider-specific
    • Authentication type:<Not set>
    • APN type: <Not set> OR Internet+MMS
    • APN protocol: IPv4/IPv6
    • APN roaming protocol: IPv4
    • Enable/disable APN: <greyed out unless there are multiple APN’s>
    • Bearer: Unspecified
  8. Tap Menu (3 dots) icon > Save.
  9. Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.

How to switch between 2G / 4G networks in your Galaxy Note8

You don’t have to make a switch networks more often. In fact, if your phone comes with a plan, you may not have to switch between these networks at all. But there are always times when you need to especially when you’re travelling and there’s no available 4G coverage in the area and you badly need mobile data connection.

    1. From the Home screen, tap the Apps icon.
    2. Tap Settings > Connections.
    3. Tap Mobile networks.
    4. Tap Network mode.
    5. Tap one of the following desired band settings:
      • LTE/4G/3G/2G (auto connect)
      • 4G/3G/2G (auto connect)

 

  • 2G ONLY

 

How to make your Galaxy Note8 manually select network

The device detects and registers on wireless networks inside your provider’s calling area. You can manually select a network only in areas where your provider does not own GSM spectrum.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Tap Network operators.
  5. Tap Search now.

How to turn on / off data roaming on your Galaxy Note8

You may use this feature if you’re travelling so that you won’t lose your connection but when you’re at home or in the area covered by your home network, you really don’t need to turn this feature on.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Mobile networks.
  4. Slide the Data roaming switch right to the ON or OFF position.

How to turn on / off airplane mode on your Galaxy Note8

It’s also called “flight mode” since it’s often used when in flight or aboard an airplane and that’s the reason why it’s represented by an airplane icon. It basically turns off all wireless communication of your phone in one tap.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Airplane mode.
  4. Slide the Airplane mode Switch right to the ON or OFF position.

As far as mobile data is concerned, these are all the things you could do.

How to turn on/off Galaxy Note8 Wi-Fi and manage its settings

Having internet connectivity via Wi-Fi is the most convenient especially if you’re on prepaid or bought a phone outside of your provider. There are a lot free public Wi-Fi anywhere that could just connect to not to mention that Internet Service Providers nowadays are competing who offers the fastest service. So, using this method, you could get a free and really fast connection that’s why it’s imperative you know how to manage Wi-Fi settings in your Galaxy Note8.

How to turn on / off Wi-Fi on your Galaxy Note8

More often than not, all you gotta do is flip the Wi-Fi switch and then you’ll get a decent connection.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Wi-Fi.
  4. To turn on, tap the Wi-Fi switch to ON.
  5. To turn off, tap the Wi-Fi switch to OFF.

How to scan for available Wi-Fi networks and connect to using your Note8

If you haven’t tried connecting to a Wi-Fi hotspot for some reason, then this is what you need to do. It will show you how to scan for available networks within range and connect to one. There are also times when the phone glitches that you need to do this so that it can find the network it’s supposed to connect to.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Wi-Fi.
  4. If necessary, tap the Wi-Fi switch to ON.
  5. A list of networks populates.
  6. Tap the MORE to add a Wi-Fi network that does not display.
  7. Tap the desired Wi-Fi network you want to connect to.
  8. If necessary, enter the password.
  9. Tap Connect.

How to delete / forget a Wi-Fi network on your Galaxy Note8

This one is actually more of a troubleshooting procedure than just a guide. It’s helpful when your phone can no longer connect to your network or hotspot it used to connect. Assuming the password to the network wasn’t changed but your phone can’t connect to it, all you need to do is refresh the connection between your phone and the network and that means you have to delete it and let the device scan and connect to it again. Here’s how to delete a Wi-Fi network on your Galaxy Note8…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Connections.
  3. Tap Wi-Fi.
  4. If necessary, tap the Wi-Fi switch to ON.
  5. Touch and hold on the Wi-Fi network you wish to delete.
  6. Tap Forget network.

I hope that these tutorials can help you manage your internet connection and probably fix some problems that are related to connectivity.

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