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Galaxy Note 4 won’t power on if not connected to a charger

Water-damaged Galaxy S6 display problem when powered on, other power issues

water s6

Do you have questions regarding your #GalaxyS6 not booting up or charging properly. Keep reading and this post might help you. Below the specific issues discussed in this article today:

  1. Galaxy S6 Edge not charging properly
  2. Galaxy S6 bootloop issue after rooting
  3. Galaxy S6 no longer turns on after accepting terms of SM Antivirus app
  4. How to order a fast charger for Galaxy S6 Edge
  5. Water-damaged Galaxy S6 has display problem when powered on
  6. Galaxy S6 does not boot up

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.


 

Problem #1: Galaxy S6 Edge not charging properly

Had my S6 Edge for about two months and out of nowhere it started to charge then stop, then charge again until it’s fully drained and turned off. Only then would it charge but even with the charger it came with it still took a while to fully charge while off. It wouldn’t charge with car charger either but I wasn’t so much worried until today when it wouldn’t charge at all when plugged in to it charger. I changed the wires, changed the port, changed outlets and nothing. The only way it charges is if I hold the wire in it a certain way but I can’t hold it all day just to get it charge. I even checked the charger with another phone and tablet and it charged them perfectly fine. Can you give me an idea what is wrong or what to do? — Nelz

Solution: Hi Nelz. It looks like you have a hardware problem at hand. Please verify it by doing a factory reset. If nothing changes after a reset, that’s a confirmation that a component, most probably in the motherboard, is not working properly. Have someone check the phone. If still covered by warranty repair, make sure to call Samsung or your carrier.

Here are the steps on how to do a factory reset:

  • Turn off your Samsung Galaxy S6 Edge.
  • Press and hold the Volume Up, Home and Power keys together.
  • When the device powers on and displays ‘Power on logo’, release all keys and the Android icon will appear on the screen.
  • Wait until the Android Recovery Screen appears after about 30 seconds.
  • Using the Volume Down key, highlight the option, ‘wipe data/factory reset’ and press the Power key to select it.
  • Press the Volume Down button again until the option ‘Yes — delete all user data’ is highlighted and then press the Power key to select it.
  • After the reset is complete, highlight ‘Reboot system now’ and hit the Power key to restart the phone.

Problem #2: Galaxy S6 bootloop issue after rooting

Basically i tried to root my phone through cf autoroot and odin but while doing this i accidentally tried to root it with a root tool designed for a lower down Android version. it all was working fine and said pass so i assumed it had worked but now it is in a boot loop and i can soft reset it or power it off. all i can do is get back into odin mode by holding the power, volume down and home button.

please help btw the model number is SM-G925F. — Brandon

Solution: Hi Brandon. Rooting process can sometimes fail if not done correctly. Bootloop is often the result of incompatible system files trying to run together. Sometimes, even selecting an incorrect file permission can result to this issue. Since you know what led you to this problem, the best thing that you can do is to re-flash the stock firmware of your phone. Once the stock firmware is in place, the phone should boot back again properly.

If you want to go through a more involved potential solution, try using ADB to access the phone while booting. Keep in mind that some bootloop issues may not permit a user to use this method. Try to find for online resources on how to use the ADB solution.

As a word of caution in the future, never attempt to modify or customize the software of your phone if you aren’t 100% sure that it will work.

Problem #3: Galaxy S6 no longer turns on after accepting terms of SM Antivirus app

I agreed  to the terms and conditions of the CM antivirus. This apps came with the phone. After the agreement, my phone automatically went off and only displaying: Samsung Galaxy S6 edge power by Android  — it appears in blinks. I pressed the power key for as long as the whole day and others like holding the power key along with low volume, still nothing works. The blinks lift showing up till the battery went dead. I waited for some time and  re-charged the phone up to 100% ,still the phone did not come on. When I pressed the power key, the blinks starts to show up again up till now. I don’t know what else to do please help me. — Amelia 

Solution: Hi Amelia. We can’t see the logic of an antivirus messing up with a phone’s system. There must be another variable that triggered the issue you have right now. Try to check if you can access recovery mode by doing the following:

  • Turn off your Samsung Galaxy S6 Edge.
  • Press and hold the Volume Up, Home and Power keys together.
  • When the device powers on and displays ‘Power on logo’, release all keys and the Android icon will appear on the screen.
  • Wait until the Android Recovery Screen appears after about 30 seconds.

Once you’re in recovery, there should be an option for you to wipe the cache partition and perform a factory reset. Try to wipe the cache first , then proceed to factory reset if nothing works. Factory reset will wipe your personal data like pictures, videos, contacts, etc. unfortunately, there’s no way for us to recover them once afterwards.

Problem #4: How to order a fast charger for Galaxy S6 Edge

The fast adaptive charging feature stopped working on my Galaxy S6 Edge and I kept unplugging the device all the time because it was also getting fiery hot at the plug in area of the phone. Eventually today after trying to fix this issue for two weeks I noticed the cord now has a little rip in it near the tag at the top. I was wondering if there was any way to get a replacement cord because I have only had this phone for a little over a month. — Hope

Solution: Hi Hope. You have to call Samsung for that to see if the cord is covered under their replacement warranty. In general, accessories are only covered for 90 days. If you can’t secure a replacement cord, try to go to Samsung store or order one online.

Problem #5: Water-damaged Galaxy S6 has display problem when powered on

Hello. Today by mistake I dropped my phone in a bucket of water. I took it out within seconds, then it was working.  it switches off itself then as I m little bit aware of putting any water damage devices in a rice.. I went and put it in the drum of rice. and after 2 hour, I went and switches it on… the starting was weird.. I mean the color and words.. is like shaking… then home screen appeared. battery was showing pink in color. I don’t know why? Then..the display was quite weird.. Actualy.. the time it was showing like 5 on the right hand side and 40 on the left. … and battery signal also on the left.. I suddenly switches it off.. then again put it in the rice. I took it out.. put little bit hair dryer……and after 10 min. I put it in ziplock fil with rice and that ziplock in the drum of rice. what should I do? will my phone get recvrd? plx reply 🙁

when should I check my phone?  Please help me out. — Saumya

Solution: Hi Saumya. Taking care of a phone that got dropped in water involves more than just putting it in a bag of rice. The first and critical first step is to immediately remove the battery to avoid shorting other components. We know this is hard for your S6 as the battery is non-removable. Once the battery has been removed, you also need to clean the inside parts for any debris, then soak the phone in alcohol to absorb the remaining water. Only then can one put the device inside a bag of rice. You can then wait for at least 5 days before checking if everything is back to normal. Keep in mind that these steps are merely “first aid” procedures and there’s no guarantee that you can revive the phone completely. In most smartphones with non-removable battery, the chance of saving the phone from any hardware damage is very slim. The fact that your phone now shows display problem is an indicator that it’s too late. Even a full repair may not save the device at this time.

It’s still worth having it checked though. Call Samsung for repair, or bring it to a shop that handles this type of issue. Samsung will definitely charge you for the repair as the warranty will no longer be honored.

 

Related reading: Things to do when you have a water-damaged Android phone

 

Problem #6: Galaxy S6 does not boot up

Hi there. I’ve been having trouble with my S6. it’s on Virgin Mobile network and I’ve been using it since March. It has been slow and the battery had been draining quicker for a while now but I thought this is how phones go! However it drained dead overnight as i forgot to charge it, and after charging it a bit this morning I turned it back on and it said ‘installing software update’ and I left it again and the screen was black and the pone was dead again.

After attempting to power on a few times I would get as far as my unlock screen with this new update (that had new a ‘swipe to unlock’ feature which I hadn’t used before) and then the phone would go black again after about 3 seconds. This happened twice and now it won’t show up anything on the screen at all.

I have seen that holding the power button, home and volume up can bring you to a factory reset screen but this only vibrates my Phone after ten seconds or so and remains as a blank screen and I am getting no response from it.

I’ve tried seeing if it makes a difference if the phone is plugged in or not and it doesn’t, nor does plugging it into a pc make any difference.

Please help! Thanks. — Katie

Solution: Hi Katie. There’s little, if any, that you can do at this point if the phone won’t respond to hardware button command to boot in recovery. An issue like this can be caused by failure of the battery or other components in the logic board. It can also be due to a bad charging port or charger. If using another charger doesn’t change anything, kindly call the relevant party for a warranty repair or replacement.

 


 

Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. 

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

Galaxy Note 4 won’t power on if not connected to a charger, other power problems

Note 4

Have you experienced the trouble of losing control over your #GalaxyNote4 due to a power-related issue. Our post today might be able to help you to get started. Below are some of the issues shared by our readers to us hoping to fix their own power problems.

  1. Fast charging feature on Note 4 not working
  2. Battery replacement fixed power issue on Galaxy Note 4
  3. Galaxy Note 4 reboots after 30 seconds
  4. Galaxy Note 4 unresponsive, won’t power on
  5. Galaxy Note 4 won’t power on if not connected to a charger

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.


 

Problem #1: Fast charging feature on Note 4 not working

First off, by no means I am an expert but have a solid knowledge base when it comes to Android smartphones.. However, I am at a loss on this one as I just cannot seem to resolve this issue.

Yesterday on 11/14, I noticed that my phone was no longer “fast charging”.. Went to bed with it plugged in using adaptive charger, woke up after about 4 hours with it still only at 60% charged.

I have spent a good part of today pulling out all the stops trying to troubleshoot the issue as I cannot seem to get past 37% while plugged in.

– checked battery settings to ensure fast charging box is checked

– reviewed what is using battery power.. nothing too crazy but Android System was at 40% with screen at 19%. Also noticed that it was awake for most of time that screen was not on.. is that a sign of malware?

– went through 6 or 7 cables with two adaptive plugs.. no luck..

– completed a full factory reset.. no luck.

– attempted to clear cache partition but may have not been successful as I am not experienced doing this.

– several soft resets (battery pulls). Checked connectors on battery and battery housing.

– checked battery for bulges.. nothing.

At first my concern was obviously the fast charging but now I am just doggy paddling to maintain level while charging regularly.

*New activities on phone include:

-AllCast Sharing Video to HDTV via Netflix, YouTube, Vevo, etc..

-Streaming Audio to Denon AVR500BT Receiver.

One of my main concerns is Malware…would the factory reset remove that if so?

Please let me know your thoughts as I would love to get to the bottom of this.

Thank you so much. — Paul

Solution: Hi Paul. Make sure that you follow some of the suggestions in our previous post about this issue first. If nothing makes any difference, make sure that plug the charging jack all the way in. Sometimes, loose connection can cause the phone to disengage fast charging feature.

Just in case the issue is due to a problem third party app, consider booting the phone in safe mode while charging. If the phone charges normally in safe mode, that’s a good indicator that there’s an app that prevents fast charging from working normally. To restart your Note 4 in safe mode, just follow these steps:

  • Turn off the phone completely.
  • Press and hold the Power key and the Volume Down key.
  • When the phone starts to boot, release the Power key but continue holding the Vol Down key until the phone finished restarting.
  • Safe mode will be display at the lower left corner; you may release the Volume Down key now.

If nothing changes even when on safe mode, the problem should reside on the phone itself. Either there’s a hardware problem, or a software issue that can’t be resolved by doing the basic troubleshooting on your end. If your Note 4 is still under warranty, make sure to ask for a replacement. Otherwise, you may be forced to pay for its repair.

Problem #2: Battery replacement fixed power issue on Galaxy Note 4

FYI. Phone will shut down with 80% charge. Battery replaced with an after market brand battery, same problem. Contact Samsung Technical support states:

YOU MUST USE:

Original OEM battery.

Purchased OEM on line for $12.95. Now I can go down to 2% charge with 85 apps open and no problems.

Note: after market batteries do work. BUT your phone will not work 100% properly as with an OEM Battery. All this info on line on scratching the surface of the battery contacts, shove a piece a paper behind the back end of the battery, etc., is all BS.

Use OEM .

Spend $700 for a Note 4. Purchase the proper battery.

Simple Solution. — Tod

Solution: Hi Tod. Thank you for sharing your experience with us. We do recommend testing another battery for power issues although we also provide some remedies. After market batteries can have mixed results as they  do not go through the same quality checks as Samsung ones. We have used some after market batteries ourselves in our lab and they do work. You’re right though– they don’t last as long as the original Samsung ones.

Problem #3: Galaxy Note 4 reboots after 30 seconds

Hello! I am having issues with my Samsung Note 4. Over the past week it has not been charging properly. Sometimes it would charge fine and sometimes it wouldn’t charge all the way.

Then yesterday, the phone shut off (battery was at 2%). I let it charge prior to turning it back on (battery charged to 100%). When I turned it on, it shut off after about 30 seconds. Since then it will not turn on at all. I have tried different chargers, I have tried a soft reset, and I am at a loss.

I am devastated because I have only had this phone for 2 months and I have not backed it up (I am pregnant and all my ultrasound pics are on the phone :'( ) . .

Anyways, now when I go to charge it the battery with the lightning bolt inside, just keeps blinking. If I mess with it enough I can get the phone to power on to the home screen, but then it immediately shuts off. Please help!  Thank you!! — Ali

Solution: Hi Ali. The first thing to do in this case is to ensure that there’s no battery issue. Just like what Tod suggested above, try using another battery (original Samsung battery is preferable) first to see the difference. If the issue remains after using a known working battery, start doing the basic software troubleshooting.

Start by doing booting the phone in safe mode (steps provided above). Safe mode prevents third party apps from running. If the phone charges normally while on safe mode, that’s your cue — that you need to uninstall some of your apps until you have eliminated the cause.

You can also wipe the phone cache to ensure that its clean. To do that, just follow these steps:

  • Turn off the Galaxy Note 4 completely.
  • Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  • When the Android System Recovery shows on the screen, release the Volume Up key.
  • Using the Volume Down key, highlight the option ‘wipe cache partition’ and press the Power key to select it.
  • When the wiping of the cache partition is finished, highlight ‘Reboot system now’ and hit the power key.

Doing the factory reset usually follows wiping of the cache partition. If you can’t complete the process before the phone restarts again, that’s a clear indicator that there might be a hardware malfunction. Have the phone checked by a qualified technician. Make sure to ask them if they can do something about the pictures you don’t want to lose.

Problem #4: Galaxy Note 4 unresponsive, won’t power on

Hello I have a Samsung Galaxy Note 4 Edge that I bought off eBay. It had a cracked screen but worked with no issues. I bought a new Note 4 Edge housing and transferred the motherboard over to make a good phone. Everything was working fine.

One morning I hit the home button and swiped the lock screen to open the phone and got to home screen. Then I hit the apps button to bring up my apps and scrolled though my apps but the phone froze and became unresponsive.

I hit the home button and nothing happened then the power button and nothing. The screen was on but the phone wasn’t responding to any buttons. So I waited 5 minutes and pulled the battery, thinking that would unfreeze the phone. But now the phone is unresponsive and won’t turn on. I tried the reset. Hold the power and up volume button trick. Still nothing. I plugged it into power (both wall charger and computer) still nothing.

Last thing I’m gonna try is changing the battery. I can’t believe I killed the phone by pulling the battery but I guess anything is possible. — Andy

Solution: Hi Andy. We don’t think checking the battery should be the last thing you need to do. On the contrary, making sure that it’s working should be the first step. If a second battery won’t make any difference, the issue may be a failing hardware. If you need a guide for hardware troubleshooting and diagnostics, please look for other online resources. Our blog does not provide these stuff.

Problem #5: Galaxy Note 4 won’t power on if not connected to a charger

Samsung Galaxy Note 4. Began as battery not holding charge and then dying quickly. Eventually turned into not being able to turn on, whether plugged in or not.

At this point, I have ordered a new battery and replaced. Upon plugging in charger, phone is still off, it showed ~65% charged, but would not turn on.

I let it charge to ~85, unplugged, and then tried once more to turn on and no go. However, if I plug it in, it will turn on and operate while charging. The slightest movement of the female power adapter on the tablet causes it to turn off, or obviously if I unplug it turns off.

Upon plugging back in, it still shows the battery at ~85% or holding whatever the last number was. All of the ribbons are connected well, and I cannot see anywhere that they look crimped or broken. None of the pins seem to be broken on the motherboard where the ribbons plug in. A bit dumbfounded as t whether the replacement battery is just a dud, or if there is something wrong with the motherboard. Any thoughts? — Brent

Solution: Hi Brent. If your phone powers on at this time only when the charger is connected, there’s a good chance that the replacement battery may be defective.

If the battery’s good, try booting in safe mode and perform a factory reset to check if there’s a software issue behind. If there’s no difference even after doing a factory reset, a full hardware diagnostic is needed to check the motherboard. We recommend that you let Samsung handle the repair to ensure proper diagnostics.


 

Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. 

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.