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How to fix your LG G6 with screen flickering issue [Troubleshooting Guide]

When the screen of your phone, in this case the LG G6, starts to flicker, we might be tempted to immediately think it’s due to a hardware problem. It’s logical to think about that especially if the device recently suffered a drop since physical damage will greatly take its toll on the screen as it’s the most vulnerable component. However, if the problem started and you know for a fact it’s not due to physical damage, then I suggest you take time troubleshooting your device to know what the problem really is and what needs to be done to fix it.

In this post, I will walk you through in troubleshooting your G6 whose screen started to flicker for no reason at all. We’ve seen this issue before and we’ve seen cases wherein apps caused the problem. There were also cases wherein the screen flickering issue was tied to a firmware problem that resulted from firmware updates or anything that has effects on the performance. So, if you own a phone like this and are bugged by the screen that flickers from time to time, then continue reading to learn how to troubleshoot the problem.

Before going any further though, if you have other concerns with your phone, make sure you visit our LG G6 troubleshooting page where we list down every problem we address each week. Find issues that are similar or related to yours and use the solutions we suggested. If they don’t work for you or if you need further assistance, then feel free to reach out to us by completing our Android issues questionnaire.

Troubleshooting LG G6 with its screen flickering

The purpose of this troubleshooting guide is for us to know why the screen of your LG G6 started to flicker, what caused it to act like that and what needs to be done to fix it. However, there are cases wherein we cannot do anything. For instance, if the flickering is due to a hardware problem, you need to have the phone checked by a technician near you for further testing. But anyhow, here’s what you need to do to troubleshoot this problem.

Step 1: Verify the problem isn’t caused by a glitch

A glitch in the system or the hardware may result to a flickering screen and while it may appear as though it’s a serious problem, more often, it’s not. Glitches can easily be fixed by a reboot but the best thing to do to get rid of the glitch is to forced reboot the phone. Just press and hold both the Volume Down and the Power keys together for 10 seconds and the phone should reboot normally. Observe if the flickering still happens.

A forced reboot is actually the same as the battery pull procedure that we often do to phones with removable batteries. It refreshes the phone’s memory by draining stored electricity in some of the components. Since you’re LG G6 doesn’t have a removable battery, you just have to do the combo to force reboot it but it still has the same result as with the battery pull.

If, however, the flickering didn’t stop by doing the forced reboot, then you must move on to the next step as, clearly, the problem is more than just a glitch.

Step 2: Find if your third-party apps have something to do with it

We’ve seen cases wherein the flickering is due to some apps that take up so much of the RAM and CPU. The screen may flicker when the phone is running low on memory or heated up so much. While we can simply reboot the phone to cool it down a bit or close apps running in the background, it’s better that you reboot your phone in Safe mode to temporarily disable all third-party apps. This way, you’ll be able to tell if the problem is caused by a third-party app because if so, then you just have to find the culprit and uninstall it. Here’s how you boot your LG G6 in safe mode:

  1. With the screen on, press and hold the Power key.
  2. In the options menu that displays, press and hold Power off.
  3. When ‘Restart in Safe mode’ displays, tap OK to restart in Safe mode.
  4. Upon restart, device displays ‘Safe mode’ at bottom of screen.

Of course, there are apps you can’t just uninstall as you may lose data you’ve accumulated, in which case, try disabling it and observe further to know if it really is the one causing the problem. You need to be extra sure about these things to avoid losing your data or progress.

Step 3: Delete the system caches for some of them may have already been corrupted or obsolete

There are times when issues involving a hardware component occur due to corrupt caches and flickering screen is one of them. Since we don’t know for sure what the problem really is, at this point, we just need to rule this possibility out and move on if the issue remains after deleting the system cache.

Tab View

  1. From the home screen, tap Apps.
  2. Tap Settings.
  3. Tap the General tab.
  4. Under ‘PHONE MANAGEMENT,’ tap Storage.
  5. Under ‘DEVICE STORAGE,’ tap Internal storage.
  6. Wait for the menu options to finish calculating.
  7. Tap Cached data > CLEAR.
  8. Wait for the cached data to clear; depending on size, it will take several seconds to complete.
  9. When the wipe is complete, the storage screen refreshes and Cached data shows as 0 B. This means your cached data has been successfully cleared.

List View

  1. From the home screen, tap Apps.
  2. Tap Settings.
  3. Under ‘DEVICE,’ tap Storage.
  4. Under ‘DEVICE STORAGE,’ tap Internal storage.
  5. Wait for the menu options to finish calculating.
  6. Tap Cached data > CLEAR.
  7. Wait for the cached data to clear; depending on size, it will take several seconds to complete.
  8. When the wipe is complete, the storage screen refreshes and Cached data shows as 0 B. This means your cached data has been successfully cleared.

Step 4: Bring your phone back to factory default settings and see if that makes a difference

After doing the first three steps above and the issue still occurs, then you have no other choice but to backup your data and reset your phone. You have to make sure you create a copy of files you don’t want to lose before the reset because they will be deleted and can no longer be recovered. After which, follow these steps to reset your phone.

  1. Back up data on the internal memory.
  2. Turn off the device.
  3. Press and hold the Power and Volume down buttons.
  4. When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  5. ‘Factory data reset’ appears.
  6. Use the Volume down button to highlight Yes.
  7. Press the Power button to confirm.
  8. Erase all user data and restore default settings’ appears.
  9. Use the Volume down button to highlight Yes.
  10. Press the Power button to reset the device.

Alternatively, you can reset your device through the Settings menu, here’s how…

Tab View

  1. Back up data on the internal memory.
  2. Tap Settings.
  3. Tap the General tab.
  4. Under ‘PHONE MANAGEMENT,’ tap Backup & reset.
  5. Select or clear the following check boxes: Back up my data, Automatic restore.
  6. Tap Backup account and follow the steps to create Google backup account, if necessary.
  7. Under RESET, tap Factory data reset.
  8. Review the warning message, then select or clear Erase SD card.
  9. Tap RESET PHONE.
  10. Enter PIN if prompted, then tap OK.
  11. Tap Delete all.
  12. Tap RESET.

List View

  1. Back up data on the internal memory.
  2. Tap Settings.
  3. Under ‘PERSONAL,’ tap Backup & reset.
  4. Select or clear the following check boxes: Back up my data, Automatic restore.
  5. Tap Backup account and follow the steps to create Google backup account, if necessary.
  6. Under ‘RESET,’ tap Factory data reset.
  7. Review the warning message, then select or clear Erase SD card.
  8. Tap RESET PHONE.
  9. Enter PIN if prompted, then tap OK.
  10. Tap Delete all.
  11. Tap RESET.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix screen flickering problem on your Samsung Galaxy A6 (2019) smartphone (easy steps)

Screen flickering issues in mobile devices can either be due to a software glitch like rogue apps or the phone system that’s acting up. In some cases, a device screen flickers due to certain display settings that aren’t configured accordingly. There are also instances when the phone screen flickers upon opening or loading multimedia files or complex applications. And in worst cases, screen flickering occurs among other symptoms of hardware damage, particularly on the display components.

Tackled in this post is a pertinent issue transpiring on a Samsung Galaxy A6 (2018) smartphone along with some highlighted troubleshooting procedures and generic solutions. If ever you’ve landed into this page while searching for help in fixing the same problem on your new Samsung device, then this walkthrough might be able to help you out. Hence, read on and get help.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

How to troubleshoot Galaxy A6 2018 with screen flickering issues

Before spending time and effort in performing a bunch of troubleshooting procedures, care to examine your phone screen for any visible signs of damage. This is a must-do if you previously dropped your device or got it wet by accident. Should there be any indications of physical or liquid damage, then repair/service would be necessary.

First solution: Reboot your phone (soft reset).

If this is just the first time for your phone screen to act weird, then it’s probably just a random glitch on any of your apps, if not the phone’s operating system. A highly recommended simple solution to random software glitches including those that are depicted by screen flickering symptom is a soft reset or reboot on your device. Aside from fixing minor software errors, a soft reset also clears up some space of the internal memory. This then results to a smoother and a faster performance. And here’s how it’s done:

  • To soft reset or restart your Galaxy A6 2018, you can just press the Power button until the menu appears and then tap the option to Power Off. After 30 seconds, you can press the Power button again until the device restarts.
  • Alternatively, you can just press and hold the Power button and the Volume Down button on the side until the phone restarts.

A soft reset does not affect any data stored on the internal memory of your device. That said, you don’t need to create backups.

Second solution: Force close/quit all background apps.

Background apps are comprised of apps you’ve recently used and haven’t closed. While keeping apps running in the background offers benefit when it comes to multitasking as you can just switch between apps previews, time will come that any these apps would crash or failed to start. When this happens, there is a higher chance for other apps or even the phone system’s operation to become affected. As a result, your device would tend to misbehave and the flickering display you’re dealing with could be the transpiring symptom. To rule this out, force all background apps to quit with these steps:

  1. Launch the Recent Apps menu on your phone. A list of recently used apps will then show up.
  2. Navigate to an app then swipe up to close.
  3. Do the same to the rest of the background apps.

Reboot your Galaxy A6 (2018) when you’re done closing all background apps. Doing so will refresh your phone’s internal memory and operating system as well.

Third solution: Boot into safe mode and diagnose apps.

To make sure that the screen flickering problem on your Galaxy A6 (2018) is not inflicted by any of your third-party apps or downloaded contents, try to boot your phone in safe mode. All third-party applications are temporary disabled or not permitted to run while in safe mode, thus it would be easier for you to determine whether a third-party app is to blame or not. Here’s how to enable safe mode on your Galaxy A6 (2018) smartphone:

  1. Press and hold the Power button until the phone vibrates and the Samsung logo appears then release the Power button.
  2. With the Samsung Galaxy logo still on screen, press the Volume Down button.
  3. Keep holding the Volume Down button until Safe Mode appears in the lower-left corner of the Home screen or lock screen.
  4. You can release the Volume button by then.

If the screen does not flicker while running in safe mode, then it’s safe to say the problem is caused by a third-party app. It could be the most recent app or content you’ve downloaded on your phone. At this point, you can try uninstalling apps individually until the problem is fixed.

Fourth solution: Update apps and phone software to the latest version available.

Software updates can be the key to fixing the screen flickering problem on your Galaxy A6 (2018), especially if it’s caused by some bugs or malware. Aside from bringing in new features, updates also embed security patches to get rid of any existing bugs and malware that caused various types of software issues in certain Galaxy devices. Aside from software updates, installing app updates might also help especially if it has something to do with a third-party app that’s not compatible with the current platform or operating system your phone is running on.

Here’s how to manually check for available app updates on your Galaxy A6 (2018):

  1. Make sure your phone is connected to Wi-Fi Internet.
  2. Go to Play Store and then click Menu.
  3. Tap on My Apps & Games.
  4. Tap to update apps individually.
  5. Tap on the Update button.

Follow the onscreen instructions to complete the app updates installation and then reboot your device when done.

To check for software (Android) update available for your device, head over to Settings-> About device -> Software update -> Update now or Settings -> Software update -> Download updates manually.

Again, make sure that your phone is connected to the Internet. Or you can also update your phone on a computer. Don’t forget to reboot or soft reset your device when the update is finished, to make sure all recent changes brought by the new system update are properly implemented.

Fifth solution: Reset your Galaxy A6 (2018) to its factory default settings.

As last resort, you may reset your device to its factory settings and then set it up as new. This would be necessary if the problem is caused by some serious bugs or malware that might have inflicted complex errors on the phone system. A factory reset or master reset wipes everything from your device including your personal data, customized settings, downloaded apps and other contents along with any tough bugs. Should you wish to continue with this reset, be sure to back up all your important data, so you can recover and use them again later. Once you’re all set, you can proceed with these steps:

  1. With your device powered off, press and hold the Power, Home and Volume Up buttons simultaneously for a few seconds.
  2. Release the buttons when the Android screen appears and the phone loads in Recovery mode.
  3. Press the Volume Down button to highlight Wipe data/Factory reset option.
  4. Then press the Power button to confirm selection.
  5. When the factory data reset is finished, the Reboot System Now option is highlighted. Press the Power button to confirm and reboot your device to apply the recent changes and refresh the operating system.

Wait for your device to complete the system reset and then restarts by itself. When it’s booted up completely, you can proceed with the initial setup process.

Service/Repair Option

Any of the aforementioned procedures should be able to fix software-related screen flickering problem on your Galaxy A6 (2018) smartphone unless physical or liquid damage exists. That said, your last be hope to get your phone display working properly again is through tech service or repair. If your device is still under warranty, then don’t forget to avail for service warranty or unit replacement. Contact your carrier or Samsung Support for more information on how to avail for warranty and request further assistance on what to do next.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix screen flickering issue on Samsung Galaxy S9 Plus (easy steps)

The screen flickering issue on your Samsung Galaxy S9 Plus could be just a result of a minor glitch in the system or hardware. Such was the case with some of the issues we encountered with the S9’s predecessors. There were also cases wherein the flickering was due to an issue with the screen. Physical damage is often the cause of any screen-related issues especially if the phone got dropped on a hard surface.

Unless there’s an obvious sign of physical damage when this problem started, we have to assume that it’s just a minor issue with the software either it’s with the an app or the firmware. For a brand new phone, a flickering screen is unusual, so all we have to do is to rule out the possibility that it’s a minor issue with the firmware and after that if the problem continues, then you always have the option to bring it back to the store and have it checked by a technician or have it replaced.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 Plus troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

What to do if your Galaxy S9 Plus has a flickering screen


The following are things you can do about your phone with a screen problem specifically a flickering display. Try to see if one of the solutions will work for you…

First solution: Reboot your phone

I personally encountered a screen flickering issue with one of my phones a few months ago and all I did was reboot it. I knew for a fact my phone didn’t have physical and/or liquid damage and it was the first time the problem actually manifested so I thought it was just a glitch somewhere. It was indeed a glitch because after I rebooted my device, the issue didn’t occur again even until now. That’s what I want you to do first especially if your phone hasn’t been dropped on a hard surface or got submerged in water for a long time.

If the normal reboot couldn’t fix it, try doing the forced restart procedure: press and hold the volume down and power keys together for 10 seconds or more until the device restarts. This is more effective than the normal reboot as it simulates battery disconnect which refreshes your phone’s memory, reloads all core services and functions and close apps running in the background. However, if the problem can’t still be fixed by this, then try doing the next procedure.

Second solution: Run your phone in Safe mode and continue using it

There are also apps that may cause the screen to flicker especially CPU and GPU intensive games. So the next thing you should do is run your phone up in safe mode to temporarily disable all third-party apps because if one of them is causing the problem, it shouldn’t occur while in safe mode.

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

While the phone is in this environment, continue using it so you can closely observe if the problem is still happening. Assuming it’s fixed, it’s obvious that there’s a third-party app that’s causing it. Find out which app it is and then uninstall it:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list.
  4. To display preinstalled apps, tap Menu > Show system apps.
  5. Tap UNINSTALL > OK.

You may have to uninstall more than on app to fix this problem so be patient and keen observation is key to resolving this problem.

On the other hand, if the problem is still happening while in safe mode, it means that the problem could be in the firmware. The next two procedures you would have to do is for the system itself.

Third solution: Wipe cache partition

This is to rule out the possibility that the flickering is due to some corrupt system caches. By doing this, you’re deleting all system caches but once the phone reboots after they’re deleted, those caches will be replaced with new ones.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches. Don’t be alarmed if the phone gets stuck on the logo for a minute or two after this just don’t turn it off so that what were deleted will be replaced successfully. If the screen flickering continues, then it’s time to reset the phone.

Fourth solution: Backup your files and reset your phone

This the last thing you need to do but if the problem still continues after this, then you really have to bring it back to the store to have it checked and/or replaced. Now, before you actually reset your phone, make sure to backup your files and data as they will be deleted and you may no longer retrieve them if that happens. After the backup, remove your google account from your phone so that the Factory Reset Protection will be disabled and you couldn’t be locked out after the reset.

Here’s how you reset your Galaxy S9 Plus…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that this troubleshooting guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix screen flickering, other display problems on your Nokia 8 (easy steps)

Display issues in mobile devices like screen flickering may be due to a system issue if not hardware damage. It’s surfacing among the most widespread issues encountered by smartphone users especially after a new software update is implemented. Apparently in cases like this, the problem is attributed to software errors most likely some bugs that come along with the new update. Rogue apps, incorrect settings, and data corruption are also among other factors that inflict similar symptoms on your device. Tackled in this context is an issue on screen flickering or other display problems transpiring on the Nokia 8 smartphone. Read on and find out what to do if ever you too would encounter the same issue on the same device.

For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.

How to troubleshoot your Nokia 8 with screen flickering issue

Before you begin troubleshooting software issues that might have caused your Nokia 8 screen to flicker, verify and ensure that your apps and device software are updated. You may head quickly to the App Store and check for any apps updates available for your phone. Do the same with your device software.

First solution: Restart/soft reset your Nokia 8.

Various types of software-related issues in mobile devices can be resolved by a soft reset or device restart. If your phone screen flickers only when using certain app or opening a certain file, there is a higher chance that it’s a software issue, which can potentially be remedied by this method. So here’s what you should try performing then:

  1. Press the Power button for a few seconds until the menu options appear.
  2. Select the option to Power off then tap OK. Your phone will then shut down.
  3. After 30 seconds, press the Power button again until your phone turns on.

Alternatively, you can do a soft reset using the hardware keys. This is an alternative method to restart your phone if it freezes when the error occurs. Here’s how it’s done:

  • Simultaneously press and hold the Volume Up button and Power button for a few seconds or until your device power cycles.

Second solution: Enable safe mode.

Third-party apps that have gone rogue may likewise cause your device to act weird and one of the symptoms to transpire when this occurs is an unusual display. To determine whether or not a third-party app is to blame, try booting your Nokia 8 into safe mode and see if the screen still flickers. All third-party apps are bypassed or temporarily disabled in safe mode so if the screen flickering doesn’t occur, it denotes that a bad app is to blame. Here’s how to enable safe mode on your Nokia 8:

  1. With your phone turned on, press and hold down the Power button for a few seconds until the menu options appear.
  2. Tap the option to Power off then select Restart in safe mode.
  3. Tap OK and wait for your phone to restart in Safe mode.

When you see the Safe Mode badge on the bottom left corner of the display, that means you’re already in safe mode. If the screen still flickers while in safe mode, you need to troubleshoot software issues on your device, if not a damaged component.

Third solution: Adjust display settings.

There are cases of screen flickering that are somehow tied to the current display settings on the phone. Others have it that there display would flicker when the brightness is set to high while some when it’s the opposite. To see if this is likewise what’s causing your phone screen to flicker, try adjusting the display settings particularly the brightness level from low to high or vice versa. Here’s how to access and configure display options on your Nokia 8:

  1. Swipe up to unlock your phone screen.
  2. Open the Notification Panel.
  3. Drag the panel downwards or tap the Arrow down icon on the right side of the notification panel.
  4. Drag the screen brightness slider left to right to adjust brightness level. You can try making the screen brighter of darker and see which works.
  5. Alternatively, you can go to Settings-> Display-> Brightness Level.
  6. Move the slider left or right to reduce or increase screen brightness level on your phone.

You can also try enabling Adaptive brightness to see if optimizing brightness level for available light would fix the problem.

Fourth solution: Wipe cache partition.

Cache files are not only dwelling in apps but also in one of your phone’s system directory called the cache partition. While these files may be beneficial to multitasking or reloading of the same data or information, adverse symptoms including screen flickering when any of these system cache files crashed or get corrupted. Should this be the root cause of the problem, wiping the cache partition on your Nokia 8 can potentially fix it. Here’s how it’s done:

  1. Press and hold the Volume Up button for a few seconds.
  2. When the Android logo appears, release the button.
  3. Press the Volume Up button and Power button simultaneously to enter recovery mode.
  4. While in recovery mode, press the Volume Up or Volume Down button to navigate to the given options then press the Power button to confirm selection.
  5. To do a master reset, press the Volume Down button to highlight Wipe cache partition from the given options.
  6. Then press the Power button to confirm selection.
  7. Wait for your phone to finish wiping the cache partition and then instigate device restart.

Unlike a factory reset/master reset, wiping cache partition doesn’t delete your data so it doesn’t result to data loss.

Fifth solution: Restore factory defaults/master reset.

If it’s not hardware damage, the screen flickering problem you’re dealing with could be due to a more complex system error if it persists after performing all prior methods. Your last option and possible solution to try on is a full system reset or restore your device to its factory defaults. Aside from wiping all data, a factory reset will also delete any software bugs and major software errors that might have caused you this trouble. Just be sure to back up all your important data before you do so. The faster way to perform a factory reset, is through the settings menu.

  • To get this done, navigate to Settings-> Backup & Reset-> Factory Data Reset-> Reset Device. Finally, tap Erase Everything to confirm master reset.

Alternatively, you can restore your phone to its factory default settings through Android recovery mode. Here’s how:

  1. Press and hold the Volume Up button for a few seconds.
  2. When the Android logo appears, release the button.
  3. Press the Volume Up button and Power button simultaneously to enter recovery mode.
  4. While in recovery mode, press the Volume Up or Volume Down button to navigate to the given options then press the Power button to confirm selection.
  5. To do a master reset, press the Volume Down button to highlight Wipe data/factory reset option.
  6. Then press the Power button to confirm selection.
  7. Press the Volume Down button again to highlight Yes — delete all user data option.
  8. Then press the Power button to confirm selection.
  9. Wait until your phone is done erasing all your data, customized settings and apps from your device.
  10. When it’s done, the Reboot system now option is highlighted.
  11. Press the Power button to reboot your phone.

Repair options

Service would be necessary if none of the previous solutions is able to fix the screen flickering problem on your Nokia 8. Most probably, your device had acquired some sort of hardware damage either from accidental drops or liquid exposure before. Symptoms of liquid damage may occur later so it’s a possible symptom of liquid damage. In this case, you will need to take your phone to a service center and have it assessed by an authorized technician.

Otherwise, contact your carrier for other options if you strongly believe that the hardware is okay and that the problem is associated with software issues including software bugs and/or erratic apps on the phone.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix screen flickering issue on your Samsung Galaxy Note 8 (easy steps)

Display issues in mobile devices like screen flickering can be attributed to software errors or hardware damage. The latter could be the underlying cause if there were previous instances of hard falls or liquid exposure on the device. But if the screen flickering problem suddenly occurs, then it could be due to a system malfunction. Bad apps, faulty update, and incorrect display settings are usually among the common triggers for software-related display errors. Considering that the problem is tied to software errors, there are a few workarounds you can try on to troubleshoot and fix it on your end. The methods I’ve highlighted below can be utilized when dealing with screen flickering problem on a particular Samsung handset, which is the Galaxy Note 8. Feel free to refer to these workarounds whenever you need more help in fixing the annoying flickering display.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy Note 8 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

First solution: Restart your phone.

For first instances, your phone screen may be flickering because of random software glitches. And in that case, the issue can potentially be resolved by restarting your device or soft reset. This should clear any minor software errors that might have caused your display to suddenly act oddly. A soft reset or device restart can be done in two way depending on what state your device is. If your phone is still able to respond properly, you can do the usual restart with these steps:

  1. Press and hold the Power button for a few seconds until the Power off prompt appears.
  2. Tap the Restart option.
  3. Tap Restart again to confirm.
  4. Give your phone up to 90 seconds to complete the restart process.

Meanwhile, if your phone is frozen or not responding, you can perform a soft reset using the hardware keys instead. And here’s how it’s done:

  1. Press and hold the Power button and Volume Down button simultaneously for up to 45 seconds.
  2. Release both buttons when the phone power cycles.

No data will be deleted from either methods so there’s no need for backups.

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Second solution: Quit all background apps.

Background apps can go rogue when they crash and when this happens, certain functions including display rendering may also become affected or stopped working as intended. Although it offers an advantage to keep your apps running in the background especially for multitasking purposes, there are times when you really have to quit them. To make sure that none of your background apps is trigger your display to flicker at some point, force them to close with these steps:

  1. Press the Recent apps key located on the bottom left corner of the screen. Doing so will show up a list of your recently used apps.
  2. To close an individual app, tap the app from the list and drag it to the left or right. Alternatively, you can just tap the X.
  3. To close all recent apps at once, tap the option to Clear All instead.

After clearing all background apps, restart your phone to apply  the new changes and to refresh the phone’s internal memory.

Third solution: Manage display settings.

Some people who have encountered a similar issue in which their Galaxy Note 8 screen starts to flicker have found out that screen brightness has something to do with it. Others have it that the screen would flicker if the display is set to too high while others at some other level. To make sure this is not causing your phone to act the same, try to manage the display settings and adjust the screen brightness. Here’s how to access and manage display settings, particularly screen brightness on your Samsung Galaxy Note 8:

  1. Open the notification panel by dragging the status bar downwards.
  2. Next, drag the notification panel downwards.
  3. Then tap the arrow next to the brightness adjustment bar.
  4. If you want to show the controls on top, tap the switch to Show Control on top.
  5. Tap Done when you’re finished modifying display settings.

Restart your phone then see if that fixes the flickering display.

Fourth solution: Boot your phone into safe mode.

If configuring the screen brightness settings doesn’t help, you can proceed with diagnosing apps. Some third-party apps can be the culprit especially when they get corrupted or contain some malware that might have ruined your phone’s screen functions. Booting in safe mode will disable all third-party apps so it would be easier for you to determine if the screen flickering problem is isolated to a downloaded app or not. Here’s how to enable safe mode on your Galaxy Note 8:

  1. Turn your phone off.
  2. Then press and hold the Power button past the model name screen.
  3. When the Samsung logo appears, release the Power button.
  4. Immediately after releasing the Power button, press and hold the Volume Down key.
  5. Keep holding the Volume Down key until the phone finishes restarting.
  6. By then you should see the Safe Mode badge at the bottom left corner of the screen. At this point, you can release the Volume Down key.

If the screen doesn’t flicker while in safe mode, then it’s apparently due to some bad apps. Now you can try uninstalling individual apps starting from the most recent app you’ve downloaded before your phone screen started to flicker. Don’t forget to reboot and test your device after removing an app to know when the problem is gone.

Fifth solution: Perform a master reset.

A master reset or factory data reset can be regarded as the last option if none of the given solutions is able to fix the problem and that your Note 8 screen flickering issue persists. It might be due to a more complex error in the phone system like bug-triggered firmware crashes that caused you this problem. And the only way to clear these errors is a full system reset. But it’s also worth noting that this reset will result to data loss as it will wipe everything out from your phone system including your personal information, customized settings, downloaded apps and files. That said, creating a backup would be necessary. If you’re willing to take a chance in this method, then back up your files and follow these steps to proceed with a master reset.

  1. Press the Volume Up, Home (Bixby), and Power buttons simultaneously for a few seconds.
  2. When the Android logo appears, release all buttons and wait for the Android recovery menu options to display.
  3. From the Android recovery menu, press the Volume Down key several times to highlight or select wipe data/factory reset option.
  4. Then press the Power button to confirm selection.
  5. Press the Volume Down key until Yes — delete all user data is highlighted.
  6. Then press the Power button to confirm select. This will instigate the master reset.
  7. When the reset is finished, the Reboot system now option is highlighted.
  8. Press the Power button to restart your phone.

Alternatively, you can reset your Note 8 through settings. Here’s how:

  1. Swipe up on an empty spot from the Home screen to open the Apps tray.
  2. Tap Settings.
  3. Go to Cloud and accounts.
  4. Tap Backup and restore. Doing so will allow you to create a backup of your important data before wiping them all.
  5. After creating backups, go back to the Settings menu.
  6. Tap General Management.
  7. Scroll to and tap Reset.
  8. Then select Factory data reset from the given options.
  9. Tap Reset to continue.
  10. If prompted, enter your credentials.
  11. Tap Continue.
  12. Then tap Delete all to confirm reset.

Wait until your phone completes the reset and restarts. By then you can proceed with the initial setup process.

Service option

A damaged screen component on your Galaxy Note 8 might be the underlying cause of the problem. In this case, none of the aforementioned solutions can fix the issue because what your phone needs is service. Having said that, you will need to take your device to a nearby service center and have it diagnosed by an authorized technician instead. Any found damaged component will then be taken care of properly to get your phone back up and running smoothly.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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How to fix Huawei P10 / P10 Plus with screen flickering issue [Troubleshooting Guide]

While screen flickering issues aren’t as common as app-related problems, they often occur when you least expect them. Based on reports from our readers who have encountered this kind of problem, when the screen starts to flicker, it might be a sign of an app, firmware or hardware problem. However, there’s only so much we can do to validate our suspicion that’s why we need to troubleshoot to be able to know what the problem is and hopefully fix it.

So, in this post, I will walk you through in troubleshooting your Huawei P10 / P10 Plus whose screen is flickering for some reason. The course of our troubleshooting would be to rule out one possibility after another until we can pinpoint what the issue really is. First we will try to see if it’s only a simple glitch, then we’ll go to possible app problem and then to the possibility of a firmware issue. Continue reading below to know what to do.

Before we go to our troubleshooting, if you are currently having different issues with your Huawei P10 or P10 Plus and don’t know what to do, then visit our troubleshooting page for it’s there that we list down links to our troubleshooting guides. Find issues that are similar with yours and use the solutions we suggested. If they don’t work you badly need help, then you may contact us by completing our Android issues questionnaire.

Troubleshooting Huawei P10 / P10 Plus that has flickering screen

If the screen flickering issue on your device started without apparent reason, then you need to troubleshoot it to find out what caused the problem. The most common cause of the screen flickering issue is when the phone got dropped on a hard pavement. Physical damage often takes its toll on the screen shortly after it happened. But whatever the case may be, if your phone suffers from screen flickering issue, this is what you have to do:

Step 1: Forced reboot your phone to rule out possibility of a glitch

System and hardware glitches happen all the time and while they leave an impression that they’re serious issues, they actually are not. More often, glitches can be fixed by a simple reboot which refreshes the phone’s memory, however, to make the reboot even more effective, we suggest you do the forced reboot, which will drain stored electricity in some of the components.

The device will reboot normally after doing this so continue your observation to know if the screen flickering issue still occurs or not and if it does, then it’s time you moved on to the next step for further troubleshooting.

To force reboot your phone, press and hold the Volume Down button and the Power key together for ten seconds or until the phone boots up.

Step 2: Observe your phone’s screen while it’s in safe mode

It’s possible one or some of the apps your downloaded and installed is causing the problem. So, if it’s still happening after you’ve done the forced reboot, then it’s better that you reboot your device in safe mode to temporarily disable all third-party apps. If one of them is causing the problem, then the screen won’t flicker anymore when in this mode. This is how your boot your phone in safe mode:

  1. Turn off your Huawei P10 / P10 Plus.
  2. Press and hold the Power key.
  3. Once the Huawei screen appears, release the Power key and immediately press and hold the Volume Down button.
  4. If successful, you can see ‘Safe mode’ in the lower-left corner of the screen.

Assuming the problem is fixed in this state, it’s clear that the problem is caused by a third-party app. Find that app and then uninstall it to get rid of this problem. However, you may need to uninstall more than one app to fix the issue for good and it’s easier said than done especially if you have a lot of apps in your device. Try to go after recently installed apps or you may have to just backup your files and data and then do the factory reset:

  1. Open Settings.
  2. Touch Advanced settings, then tap Backup & reset.
  3. Touch Factory data reset and choose whether to format your internal storage. Selecting Erase internal storage will delete all files on your internal storage, such as
  4. music and images. Proceed with caution.
  5. Touch Reset phone to restore your device to its factory settings.

Step 3: Delete system caches to rule out possibility corrupt caches cause problem

If the problem started after a firmware update, it’s possible that some of the caches got corrupted and while we really can’t be sure about it, it’s just right to rule it out by following the steps below. You’re not actually just deleting the system caches, you’re forcing the device to replace them with new ones. This is how you delete the system caches on your phone:

  1. Turn off your Huawei P10 / P10 Plus.
  2. Press and hold the Volume Up and the Power keys together.
  3. When the Huawei logo appears, keep holding both keys until the screen turns black.
  4. The screen may turn black for a second or two and you may release the keys at this point.
  5. When you can see EMUI on the screen, it means you’ve reached your phone’s recovery system.
  6. Using the Volume Down button, highlight “Wipe cache partition” and press the Power key to select it.
  7. Confirm your action and wait for the phone to finish wiping off contents of the cache partition.
  8. It may take for the phone to boot up a little longer but wait for it.

If the problem still persists after wiping the cache partition, then you are left with no other choice but to reset your device.

Step 4: Try to bring your phone back to factory default settings

After doing the previous steps and the problem still remains, then you have to do the reset to rule out the possibility that the problem has something to do with the firmware. After the reset and if the issue wasn’t fixed, you need help from a technician who can do further troubleshooting. However, make sure you create a backup of your important files and data as they will be deleted and could no longer be recovered. After which, follow these steps to reset your phone:

  1. Turn off your Huawei P10 / P10 Plus.
  2. Press and hold the Volume Up and the Power keys together.
  3. When the Huawei logo appears, keep holding both keys until the screen turns black.
  4. The screen may turn black for a second or two and you may release the keys at this point.
  5. When you can see EMUI on the screen, it means you’ve reached your phone’s recovery system.
  6. Now, using the Volume Down button, highlight the option “Wipe data/factory reset” and then hit the power key to select it.
  7. You will be brought to another screen that prompts “Confirm wipe off all user data?”
  8. Highlight the option “Wipe data/factory reset” once again and then hit the Power key to select.
  9. It may take a several seconds to complete the reset so wait for it until it’s done. You can actually see the progress on the screen.
  10. Once the reset is completed, you will be brought back to EMUI screen.
  11. Hit the Volume Up button to highlight “Reboot system now” option and then press the Power key to reboot your phone.
  12. It may take for the phone to boot up a little longer but wait for it.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. We support every Android device available and we are serious in what we do. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

LG V30 Screen Flickering Problem: What’s causing my LG V30 screen to flicker and how to fix it?

Emerging among the favoured, high-powered, and hefty smartphones of today is the LG V30. It’s deemed as LG’s best flagship device so far, and likewise one of the best smartphones of 2017. Aside from having a streamlined design, this LG phone is also bursting with features, including a very pleasant OLED display and interesting camera enhancements. Overall, this phone is impressive but likewise imperfect. Evident of this is a widely raised display issue on the LG V30 screen that randomly flickers.

Before we move on, if you are looking for a solution to a different problem, make sure you drop by our LG V30 troubleshooting page for we have already addressed some of the most commonly reported problems with this phone. If you can’t find an issue that are similar with yours, fill up our Android issues questionnaire and hit submit to contact us.

Is it a hardware problem or software issue?


Smartphone problems about flickering displays can either be due to a damaged hardware or software issue. You’ll know if it’s due to a faulty hardware or software based on the problem onset. For example, if the screen starts to flicker and continues to show similar symptoms following an instance of dropping or liquid exposure on your phone, then most likely it’s a hardware-related issue. Unfortunately for hardware problems, a technician’s aid is already required in order to fix your device. On the other hand, you can consider it a software issue if the problem occurs in a sudden without dropping or having the phone wet. Just like when your phone screen starts flickering after installing a new content, app or software update. In this case, it’s probably a software bug that triggers your phone screen to flicker. Fortunately in instances like this, you can try some workarounds and attempt to fix the problem on your end without having to pay extra for service.

To help you get started, I have compiled some helpful solutions that comprised mainly of standard procedures and workarounds to troubleshoot software-related issues including screen flickering on your Android phone. You may refer to this troubleshooting guide whenever you need help.

Potential solutions to screen flickering problem on LG V30

Here’s a rundown of some effective solutions and suggested workarounds that can help you fix the problem with your LG V30 screen that randomly flickers. There’s no definite solution available so you’ll need to try any applicable solutions until you’ll finally get the problem fixed. You may start whenever you’re ready then.

First workaround: Restart your LG V30 (soft reset).

A quick restart fixes most software problems in smartphones, iOS and Android devices. With that said, turn off your phone as you usually do. Keep it off for about 30 seconds, then turn it back on.

  • For starters, just press the Power key then tap Power off and restart-> Restart.

Should the screen flickering issue on your device is caused by a minor glitch on the software, it should be fixed after the restart. If not, then try the next applicable solutions.

A soft reset will not affect any data stored on your phone’s internal memory so you don’t have to worry about data loss in the process.

Second workaround: Adjust screen brightness on your phone.

This simple workaround might likewise be the only thing that needs to be done to rectify the issue. So make sure you don’t skip this.

First try to disable Auto-Brightness then see if the screen flickers or not after doing so.

  • To do so, head over to Settings-> Display-> then tap the option to Disable Auto-brightness on your device.

If the screen still flickers, adjust the screen brightness. Try to reduce the screen brightness and see if that fixes the problem. If not, then try to increase the screen brightness to see if there’s a difference.

Third workaround: Boot into safe mode and diagnose apps.

To narrow down the issue, booting your LG V30 into safe mode can help. While in safe mode, all third-party apps and services are disabled so it will be easier for you to determine whether or not the problem is triggered by a third-party application.

  1. Turn your screen on.
  2. Then press and hold the Power key to display the options menu.
  3. Press and hold Power off option.
  4. If prompted to restart in Safe Mode, tap OK.
  5. Wait until your phone restarts and when it does you should see a Safe Mode label at the bottom of the screen.

Use your phone as you normally do while in safe mode and see if the screen flickering occurs or not. If the problem is gone in safe mode, it denotes that the root cause is a third-party app on your phone. Try to think of which apps you’ve downloaded and installed prior to the onset of the problem then remove or uninstall the suspected apps.

Fourth workaround: Modify or Activate Developer Options on your LG V30.

Many users of Android smartphones who have encountered similar issue on screen flickering were able to find remedy by changing the developer options on their respective devices. The following steps will walk you through the entire process on how it’s done but there may be some slight variations on the menu labels and/or options depending on the device model and variant you have. Should you wish to give it a try, then here’s how to access the Developer Options menu on your LG V30:

  1. Go to Settings-> About Device-> Build Number and then tap it about 7 times or more. Doing so will prompt you with a message saying that you now have developer access.
  2. Press the back button to go back to the Settings menu.
  3. You will then see a Developer options menu above the About Device section. Tap Developer options to view a list of new options.
  4. Scroll down towards the Drawing section.
  5. If you see the Show Surface Updates option enabled, tap the switch to disable it.
  6. Then go down to another section called Hardware accelerated rendering. You will see the option for Disable HW overlays. Tap to enable this option for your device to only use GPU for screen compositing.

Screen flickering usually occurs when your phone switches between CPU and GPU for screen compositing. Enabling this option will delete the option and gets rid of the screen flickers.

Last option: Reset your phone (factory reset/master reset).

Performing a hard reset or factory reset might be needed if the problem is caused by some tough bugs that could not be rectified by any prior solutions. This reset however will wipe out all your phone data including personal information, customizations and more. Any corrupted segment or broken files bugging the Android system will likewise be eliminated in the process. Thus your phone will have a totally clean and fresh start afterwards. The only thing is that you’ll need to spend extra time and effort in redoing the initial setup before using your phone again. Here’s how a factory reset is done on your LG V30 through settings menu:

  1. Back up data on your phone’s internal memory.
  2. Tap Apps from the Home screen.
  3. Tap Settings.
  4. Select the General tab is using the Tab view.
  5. Tap Backup & reset.
  6. Select or clear the check boxes for Back up my data and Automatic restore options.
  7. if necessary, tap Backup account then follow the onscreen instructions to create a Google backup account.
  8. Tap Factory data reset.
  9. Tap Reset phone, then tap Next.
  10. Tap Delete All then OK to confirm.

Wait until the reset is complete, then restart your phone. After the restart, continue with the initial device setup.

Other options to consider if the screen flickering problem persists

  • Repair. If the screen flickering problem persists after doing all prior methods, then there’s nothing more you can do on your end. What you’re dealing with is most likely a hardware issue, which already requires hardware fixing. At this point, your next best option is to take your phone to a nearby LG service center in your place and have it diagnosed by a technician.
  • Replacement. Don’t forget to avail for warranty especially if your LG V30 is still under warranty. If it’s found to be caused by a damaged screen or other display components need to be replaced, then you can use your warranty instead. Doing so will save you from a costly repair.
  • Escalate problem. If you think that the problem is inflicted by a faulty Android update like when it suddenly occurred and persisted after installing a new firmware update version, you may contact LG Support or your device carrier to escalate the problem for them to address it in the next update rollout through an official fix patch. You can also ask for their recommendations while waiting for the fix patch to arrive.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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What to do with your Samsung Galaxy Note 9 with screen flickering issue?

A screen flickering issue is very common and it may be just a minor problem caused by some apps or a very serious one due to a hardware issue. We have readers that encountered this problem with their Galaxy S9 and Note 8 smartphones and we anticipate it to also happen to the new Samsung Galaxy Note 9. That’s the reason we publish troubleshooting guides like this to give our readers enough information on what to do should the problem occur.

In this post, I will walk you through in troubleshooting your new Galaxy Note 9 that has flickering screen. We will try to look into every possibility and rule them out one by one until we can determine what the real problem is. That way, we can try to formulate a solution that may fix it for good or know if it’s a hardware issue because if it is, then you can immediately bring the device back to the store and have it replaced. So, if you are one of the owners of the new Note 9 and are currently bugged by a similar issue, continue reading as this article may help you.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

How to troubleshoot Galaxy Note 9 with a flickering screen

As users, all we can do is find out if the screen flickering issue with your phone is due to apps or firmware because if it is, we can fix it on our own without having to see a technician or take a trip back to the store. Software related issues are often pretty minor but if the problem goes beyond that, then there’s not much you can do because even just removing one screw may void the warranty of your device and you could no longer claim a replacement if it’s problem with the hardware.

With all that being said, here are the things (safe procedures)  you can do by yourself to find out if the screen flickering is a software or hardware problem…

First solution: Run your Note 9 in Safe Mode

The purpose of this procedure is to know if your third-party apps have something to do with it. In safe mode, all third parties are temporarily disabled so if the flickering doesn’t happen while your phone is in this mode, it means that there’s an app or two that’s causing the screen to flicker. In such case, all you gotta do next is find out which app causes the problem and get rid of it or you may even just need to clear it cache and data to fix the problem.

Here’s how to reboot your Note 9 in safe mode…

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

You can still continue using your phone even if it’s in safe mode so continue your observation to know if the screen still flickers. If it doesn’t, find out which of the apps you installed causes the problem and reset it first and if it won’t fix the problem, then uninstall it.

However, if the flickering continues even in safe mode, the problem could be with the firmware that you should do the next procedure.

Second solution: Wipe cache partition

This will delete and replace the system cache which consists of temporary files created by Android to make your phone smoother after the first boot. There’s a cache for every service and there’s a service for every hardware component. While these files are temporary, they need to be replaced from time to time as they will cause some performance issues when they become corrupt. That could be the case here so wipe the cache partition to deleted the system cache and replace the files with new ones.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Wiping the cache partition is actually very effective and you don’t have to worry about your files and data as they won’t be touched. However, if the problem continues after wiping the cache partition, then the next thing you should do is to reset your device.

Third solution: Master Reset your Note 9

This is your last resort and f the problem is due to a firmware issue, then this procedure will fix it. However, you have to make a backup of your important files and data especially ones that are stored in your phone’s internal storage as they will be deleted. After the backup, follow these steps to reset your new Galaxy Note 9…

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

If the problem or screen flickering continues after the reset, then it could be a hardware problem. Bring the phone back to the store where you bought it and have it replaced. A brand new phone should work perfectly without a hitch. At least, you’ve done you’re part now.

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Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to Fix Samsung Galaxy S6 Edge+ that screen flickers and other screen issues [Troubleshooting Guide]

Here’s another part of #Samsung Galaxy S6 Edge Plus (#S6EdgePlus) issue that our readers are experiencing. Today, I will tackle about the screen flickering issue and frozen or unresponsive display. These screen issues aren’t exclusive to the Galaxy S6 Edge+ but to other Android devices as well. There are two main reasons that triggers this issue; software and hardware issues.

We will be focusing on software issues because we can perform a basic troubleshooting procedure without tearing down your device. Mostly, the screen starts to flicker or become unresponsive if there’s a system glitch or a faulty third-party app.

So, to learn more about the issue and how to avoid it from recurring, just continue reading this post. I will provide basic troubleshooting procedures to narrow down the issue or can totally fix it. On the other hand, bring your device directly to your local tech or to the store where you bought it if the issue remained, it could be hardware-related problem and the screen is needed replacement.

But before anything else though, if you have other problems, make sure you visit our S6 Edge+ troubleshooting page for we have already addressed a lot of issues with this phone. Find issues that are similar with yours and use what we’ve suggested. Should you need more assistance, just fill up our Android issues questionnaire and hit submit to contact us.

Samsung Galaxy S6 Edge Plus screen not working after dropping

Problem: I dropped my phone (Samsung Galaxy S6 Edge Plus) last night (not in water and for the first time ever) and the screen immediately started flickering and then went black.  I rebooted it and it was fine for a few minutes but started flickering again and then went black and wouldn’t come back on.  I charged it and it came back but has been doing this on and off ever since.  Can this be fixed or do I need to just get a new phone?

Solution: In my point of view, it’s obviously a screen problem when you accidentally drop the device but, you can try troubleshooting it if the problem is caused by a software issue. We recommend booting your device to Safe mode first, to determine if it’s caused by a third-party app.

Boot up in Safe mode and remove suspected apps

Now, the purpose of performing this procedure is to make sure that your device is not experiencing any software issue caused by a third-party apps. This is a diagnostic mode that temporarily disable all third-party app and run only the pre-installed, most basic tools are possible to use like sending and receiving text messages and making and answering incoming calls. If your device screen won’t flicker while in this mode, then we are confident that it’s an app causes the issue. Below are the steps how to boot in Safe mode:

  1. Press and hold Power key and Volume down key together until the Samsung Galaxy S6 Edge Plus logo appears.
  2. Quickly release the Power key button but continue holding down the Volume down key
  3. Release the Volume down key if the ‘Safe mode’ appears at the lower left of the screen
  4. Test your device and observe carefully if the device screen still flickers.

If no issue occurs while in this mode, then we recommend to start removing the suspected app. It depends on you how or what app you’re going to remove. If you haven’t tried uninstalling apps before, follow these steps on how to do it:

  1. Go to Settings
  2. Tap Applications
  3. Tap Applications manager
  4. Make sure that you’re inside ‘ALL’ tab, just swipe left or right to navigate through options
  5. Locate the suspected apps, then tap it. NOTE: You can uninstall as many apps as you like
  6. Tap Clear Cache
  7. Tap Clear Data
  8. Go back to Home screen

First off, the purpose of clearing the cache and data is to avoid future issues (error messages, lag issues, etc.) that could give more problems to your device. There’s an instance that uninstalling an app directly might leave some files and rarely causes an issue, it’s better to be safe.

Now, after removing the suspected app, make sure that you observe your device to determine if the screen still flickers.If so, then proceed to the next steps.

Boot in Recovery mode and clear System cache Partition

Similar to Safe mode, this is also a diagnostic mode that will determine if your device will respond using the hardware buttons and other essential components are still working. Here, you can choose from different options, like updating your softwares and other wipe functions, to recover your device and boots up normally. Here’s the easy steps how to boot up in Recovery mode:

  1. Make sure that your Samsung Galaxy S6 Edge Plus  is turned off
  2. Press and hold Power key + Home key + Volume Up key together
  3. Continue holding until the Android mascot appears, then release all keys

In case your device successfully boots up in this mode, we recommend to proceed and wipe the system cache partition. The system cache are temporary files frequently used by the system, clearing it will force the system to create a new one. Actually, in some cases after updating the system software, it can damage or corrupt these files and cause an issue but, it’s rarely to happen. But, just to be safe, it’s better to manually clear it. Don’t worry it’s reset your device.

  1. Navigate using Volume keys and highlight the ‘wipe cache partition’. Press Power key to confirm selection
  2. A message will appear that the process started and finished.
  3. Once done, highlight ‘Reboot system no’ option. Press Power key to confirm.
  4. The restart will take longer than the usual restart. So be patient.

Again, normally use your device and observe if the screen still flickering. If so, then proceed to next procedure below.

Master Reset your Device

Now, this procedure is optional. But, we recommend to start making backups to all important files and save to either your PC or flash drive. It will basically clear all data saved in your device storage and restore it back to default. Otherwise, you can bring your device directly to a tech to determine their findings of the issue. If it is a hardware issue, then most likely they will advise you to change the device screen or they might suggest changing it with a new unit, but it depends.

To backup your important files, you can plug your device to your PC and run the Syncios data transfer. Make sure that the debugging mode is turned on, if you don’t know how to turn it on, then follow the steps below.

  1. Go to Settings
  2. Tap About Phone
  3. Swipe down and locate ‘Build number’, then tap it 7 to 15 times until a message appears ‘Developer mode has been turned on’
  4. Tap back button to go back to Settings menu
  5. Tap Developer options
  6. Tap Allow USB Debugger, then tap OK

Once done, you will be able to see the primary of window of Syncios data transfer and follow the procedures. You can as well go to Settings > Backup and reset > Backup my data > Auto backup > Back up now.

Then proceed and master reset your device, follow these steps:

  1. Turn off your Samsung Galaxy S6 Edge Plus
  2. Press and hold Power key + Home key + Volume Up key together
  3. Continue holding until the Samsung Galaxy S6 Edge plus appears, then release all keys
  4. Navigate using Volume keys and highlight ‘wipe data / factory reset’ option. Press Power key to confirm.
  5. Select ‘Yes — delete all user data’ then press Power key to confirm
  6. Once done, select ‘Reboot system now’

Bring the device to the nearest service center

If all procedures fail and the issue still remained, then it is a hardware issue. It could be the screen has the problem and it should be replaced and only the professionals are able to do it.

Samsung Galaxy S6 Edge Plus screen just froze and became unresponsive

Problem: Hey thedroidguy! I know it’s my fault that my phone is acting weird at the moment but I really don’t have a choice. So, what happened was, I was normally using my phone like browsing and playing games. Then, there’s this message came up ‘remote TV’, I don’t know what it was but I know my device have tons of features that I don’t know yet but I think it’s one of ‘em. Anyway, I tap it and then it won’t go out after that, my screen froze up and my phone is totally not responding. I turned it off but I can’t type my password, so my phone is unusable. My question is, is there a way that I can disable this? Or can removed it completely? Any help much appreciated. Thanks in advance.  

Solution: Since you mention that your device display a message ‘remote TV’, then you don’t have to worry because there’s a fix to it but, we can’t guarantee at this moment yet. This is one of many features of Samsung Galaxy S6 Edge+, Smart Remote app, this feature will allow you to use your device as remote of your TV. Now, since you are unable to use your device because it won’t enter the password, then follow these steps below.

Boot in Safe mode and delete Remote setup settings

To successfully boot up to your Home screen, you need to boot your device to Safe mode. This is diagnostic mode that will disable the ‘remote TV’ feature temporarily. Follow the procedure above on how to boot in Safe mode. Once you’re back to the Home screen, delete the ‘Smart Remote app’ settings that you created. Here’s how:

  1. Go to Settings
  2. Tap Applications
  3. Tap Applications Manager
  4. Swipe right to go to ‘ALL’ tab
  5. It will display all the applications in your system, try to locate Smart Remote app
  6. Once located, tap it
  7. Tap Clear cache
  8. Tap Clear data
  9. Go back to Home screen

After clearing the cache and data of Smart Remote app, reboot your device to boot up normally. You will be able to enter your password and boot up to the Home screen. Otherwise, this is a serious issue that can’t be done by booting to Safe mode only, you can follow the rest of the procedures above to narrow down the issue. Or bring it to the nearest local service center and let the tech handle it.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix a Samsung Galaxy S8 with screen flickering issue [Troubleshooting Guide]

For each hardware in your Samsung Galaxy S8, there’s always a service or group of services and processes that are running in the background to make them work they way they should. So, when the screen in this beautiful phone starts flickering, we cannot immediately say it’s an issue with the display panel. We’ve seen a lot of cases in the past wherein the flickering screen is caused by an app that requires high resolution and the phone was having a difficult time rendering the request. So, it resulted to a screen flickering issue. For that specific case, uninstalling the app will fix the problem.

The point is, we need to know what the problem really is and what causes it. In troubleshooting, cause and effect will always matter because most of the times what we can see are already the results or effects of what’s really going on inside the phone. It could be the screen flickering issue is due to a defective battery or a serious firmware issue that needs to be addressed immediately. We have to rule out one possibility after another until we can pinpoint what it’s all about. This way, we can try to formulate a solution that might fix the problem and prevent it from coming back again in the future.

So, if you own this phone and are currently bugged by a screen flickering issue, then continue reading below as this post may be able to help you.

But before anything else, if you’re currently experiencing different issues with your phone, then I suggest you visit our Samsung Galaxy S8 troubleshooting page for we’ve already started providing support to our readers who own this device. We understand your phone is still brand new and it should work perfectly without a hitch but not even Samsung can guarantee there won’t be any problems. What we do here is provide help to our readers the best we can so if we haven’t published posts about your concern, feel free to contact us by filling up our Android issues questionnaire.

What to do if your Galaxy S8 screen starts flickering

Problem: “I hope you can help me guys because I’m really worried about my new phone. It’s a Galaxy S8 I bought a week ago. The problem is that the screen is turning on and off randomly but the turning on and off happens in a very fast succession that I can’t even count how many times it turns on and off. I have no idea what happened to it but I’m sure it never got wet nor dropped. Should go back to the store and have their technician take a look at this or is there something I can do to fix this problem?”

Troubleshooting: If you’re a Galaxy S8 owner and you’re currently experiencing the screen flickering issue, then you’re not the only one. Many have actually encountered this problem and it seems like Samsung has to do something about it. There were, however, cases wherein the screen flickering is caused by some factors other than a hardware problem. That’s why, it’s always worth a shot trying to troubleshoot it, after all, there’s nothing to lose. If the phone is really defective, then Samsung is obliged to replace it. So, before you send it back, here’s what I suggest you do (don’t worry, it would only take a few minutes)…

Step 1: Reboot your phone in Safe mode

This is only for observation purposes and does not fix the problem. While in Safe mode, all third-party apps are temporarily disabled, so if one or some of them is causing the problem, then the screen shouldn’t be flickering while your Galaxy S8 is in this state:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

Step 2: Find, reset and/or uninstall suspected apps

Assuming the screen flickering issue gets fixed in safe mode, then it means one or some of the apps has something to do with the problem. You need to look for that app, reset it and if that won’t work, you have to uninstall it.

How to reset an app on your Galaxy S8

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.

How to uninstall an app from your Galaxy S8

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
  4. Tap the desired application.
  5. Tap Uninstall.
  6. Tap Uninstall again to confirm.

However, if the screen is still flickering while in safe mode, then you have to move on to the next step.

Step 3: Reboot your phone in Recovery mode and wipe cache partition

This step is still worth a shot since I personally know two cases wherein the screen flickering problem got fixed by wiping the cache partition. This procedure will delete all temporary files created by the system. These files are called caches and they’re often used to make the performance even better. When they’re corrupted, however, they will cause performance related concerns.

It’s still worth a shot as it might fix the problem. Sending the phone back may take weeks before you can actually receive the replacement unit. So, you should try these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

If the screen still flickers after this, then the next step is the last procedure you need to do prior to sending the phone back.

Step 4: Perform the Master Reset on your Galaxy S8

This will rule out the possibility that the problem is caused by a firmware issue but aside from that, this will delete all your personal information, which is necessary before you actually send your phone back. But before the reset, if you have important files and data on your phone, make sure to create a backup as they will be deleted and can no longer be restored. And if possible, disable the Factory Reset Protection so you won’t be locked out of your phone after the reset especially if you don’t know your Google ID and password.

How to disable FRP on Galaxy S8 before reset

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap on your Google ID email address if multiple accounts are setup. If you have multiple accounts setup, you will need to repeat these steps for each account.
  6. Tap 3 dot icon.
  7. Tap Remove account.
  8. Tap REMOVE ACCOUNT.

How to reset your Galaxy S8

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

Alternatively, you can also reset your phone from the Settings menu…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts.
  3. Tap Backup and restore.
  4. If desired, tap Back up my data to move the slider to ON or OFF.
  5. If desired, tap Restore to move the slider to ON or OFF.
  6. Tap the back button to the Settings menu and tap General Management > Reset > Factory data reset.
  7. Tap Reset.
  8. If you have screen lock turned on, enter your credentials.
  9. Tap Continue.
  10. Tap Delete all.

After all this and the problem still persists, then send the phone back. You’ve done everything you can to do avail, now, it’s Samsung’s turn to address the problem.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

What to do if the screen of your Samsung Galaxy A3 (2017) started flickering [Troubleshooting Guide]

Screen flickering issues can be as minor as app problems or can be as complex as some hardware issues. We have received quite a lot of complaints from our readers who own the Samsung Galaxy A3 and among the problems that were reported was screen flickering. More often than not, this kind of issue is characterized by some kind of static on the display that may occur randomly or when something triggers it.

In this post, I will walk you through in troubleshooting your phone that has a screen flickering issue. The subject of our troubleshooting is, of course, the Samsung Galaxy A3. Let us consider all possibilities and rule out each of them until we arrive at a point wherein it would be easier to pinpoint what the cause and/or the problem really is. So, if you own this phone and are currently bugged by the same problem, then continue reading below as this post may be able to help you fix it.

Now, before we jump to our troubleshooting guide, if even you found this post because you were trying to find a solution to different issue, then I suggest you visit our Galaxy A3 troubleshooting page for we have already addressed some of the most commonly reported issues with this device. Try to find a problem that’s similar with yours and use the solutions or workarounds we suggested. If they don’t work for you and if you need further assistance, then fill up our Android issues questionnaire and we will include your concern in our next posts.

How to troubleshoot your Galaxy A3 that has a screen flickering issue

The purpose of this troubleshooting guide is for us to know if this issue can be fixed on your end or if you need a technician to do some tests or closely inspect the hardware for some problems. But before we jump to the steps, here’s one of the problems we received from our readers that best describes this issue:

Problem: Hello droid guys. First of all, I want to thank you guys for taking time addressing the problems reported to you by your readers. This is the third time I asked for your help guys and the first couple of times I emailed you, there were for my Galaxy S3 and you addressed them effectively. I am hoping you can help me with my problem now, although I now have a different phone–it’s an A3. The problem is the screen seems to dim a little bit from time to time and there are also instances wherein it flickers for a few seconds. It’s time a 3-month old phone and I’m worried that it’s doing this. Can you please help me fix this problem. Thanks a lot.

Troubleshooting: We are glad we’ve helped you with your problems in the past. That’s the very purpose of this blog and we’re just proud and in one way or another, we can actually extend our support to our readers. Now, it’s time to go to our troubleshooting steps:

Step 1: Run your phone in Safe mode to see if the screen still flickers

It’s always possible that the one of the apps you installed is triggering the issue especially if the flickering problem occurs randomly. We have to rule out this possibility first because it will save you from a lot of trouble if we can fix this problem in this step alone. So, first, follow the steps on how to reboot your A3 in Safe mode below:

  1. Turn the device off.
  2. Press and hold the Power key past the screen with the device name.
  3. When ‘SAMSUNG’ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see ‘Safe Mode’.

After successfully starting your phone up in Safe mode, continue using it to know if the screen still flickers in this mode because if so, then the third-party apps you installed on your phone are free from this liability. However, after several hours of using the phone in safe mode and the screen hasn’t flickered yet, it means there’s an app that’s causing the problem. You have to find out which of the apps triggers the issue and you should do a few procedures to see if you can fix the problem on your own. You may update apps that need to be updated, clear the cache and data of apps you suspect or even uninstall them if the previous procedure didn’t fix the problem.

How to update apps on your Galaxy A3

  1. From any Home screen, tap the Apps icon.
  2. Tap Play Store.
  3. Tap the Menu key and then tap My Apps. To keep your apps automatically updated, tap the Menu key, tap Settings, and then tap Auto-update apps to select the check box.
  4. Choose one of the following options:
    • Tap Update [xx] to update all applications with updates available.
    • Tap an individual application and then tap Update to update a single application.

How to clear the apps cache and data in your Galaxy A3

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Applications.
  4. Tap Application manager.
  5. Tap the desired application in the default list or tap MORE > Show system apps to display pre-installed apps.
  6. Tap Storage.
  7. Tap Clear data and then tap OK.
  8. Tap Clear cache.

How to uninstall applications from  your Galaxy A3

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Applications.
  4. Tap Application manager.
  5. Tap the desired application
  6. Tap Uninstall.
  7. Tap Uninstall again to confirm.

Step 2: Reboot your phone in Recovery mode and wipe cache partition

Assuming that screen of your phone still flickers in safe mode, it’s possible that the problem is caused by a glitch in the system or firmware. More often than not, glitches are caused by corrupt system caches.

Caches are temporary files created by the system itself to help make your phone’s performance better and buttery smooth. When deleted, they will automatically be replaced but when corrupted, the system will continue using them but there would be some functions that may not work as smoothly as before. In this case, you as the user should do something about it and the best thing you can actually do is delete all the caches so that all of them will be replaced since you don’t know which of them is corrupt. To do so, you have to reboot your phone in Recovery mode and wipe cache partition from there. Here’s how you do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the device logo screen displays, release only the Power key
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times key to highlight ‘wipe cache partition.’
  6. Press the Power key to select.
  7. Press the Volume down key to highlight ‘yes’ and press the Power key to select.
  8. When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

It will take a little longer for the phone restart after this procedure but rest assured everything is okay so just wait for it to become active. If the screen still flickers randomly after wiping the cache partition, then you really have to reset your phone to bring it back to its factory settings.

Step 3: Backup your files and data and then reset your Galaxy A3

You’ve already done the basic troubleshooting procedures above to no avail so it’s time to proceed to the most effective method in fixing almost all problems–master reset. However, you will lose all the files and data you stored in your phone’s internal storage during the process so if you have files you don’t want to lose, you should make a backup to your SD card or download them to your computer or laptop. After the backup, take a little time disabling the Factory Reset Protection (FRP) so that you won’t be locked out of your device after the reset.

How to disable FRP on your Galaxy A3

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap your Google ID email address. If you have multiple accounts setup, you will need to repeat these steps for each account.
  6. Tap More.
  7. Tap Remove account.
  8. Tap REMOVE ACCOUNT.

How to reset your Samsung Galaxy A3 that has a screen flickering issue

There are actually two common ways to reset your phone and the first one is through the Recovery mode:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the device logo screen displays, release only the Power key
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

The second method to reset your phone is from the Settings menu:

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Backup and reset.
  4. If desired, tap Back up my data to move the slider to ON or OFF.
  5. If desired, tap Restore to move the slider to ON or OFF.
  6. Tap Factory data reset.
  7. Tap Reset device.
  8. If you have screen lock turned on, enter your PIN or password.
  9. Tap Continue.
  10. Tap Delete all.

After this procedure and the problem still occurs, then you need to bring your phone to a shop and let the tech do some tests to determine if it’s really a problem with the display or not. But as far as troubleshooting is concerned, you’ve already done what you can to try and fix this problem to no avail. It’s time for professional help.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix your Samsung Galaxy A5 (2017) that has a screen flickering issue [Troubleshooting Guide]

The screen flickering issue on your Samsung Galaxy A5 might be due to a minor firmware issue or it could be due to a hardware problem. The point is we really don’t know why the screen of your phone flickers randomly and as a user, you should take time troubleshooting it in a bid to know what the problem really is. It is in knowing what the issue is that we can formulate a method to fix it.

So, in this post, I will walk you through in troubleshooting your phone with its screen flickering. Let’s try to consider every possibility and rule them out one after another until we arrive at the point wherein it would be easier to pinpoint the cause and/or the problem itself. If you own a phone like this and are currently bugged by a similar problem, then continue reading below as this post may be able to help you.

But before we go to our proper troubleshooting, if you happen to find this page because you were looking for solutions to a different problem, then I suggest you visit our Galaxy A5 troubleshooting page as we’ve already addressed the most commonly reported issues with this phone and you may find what you’re looking for in there. Feel free to use the solutions and workarounds we provided. If they don’t work for you or if you need further assistance, fill up our Android issues questionnaire and then hit submit and we’ll do our best to help you.

How to troubleshoot your Galaxy A5 that has a screen flickering issue

Problem: Hello guys! I have a problem with my phone and I hope you can help me with it. My phone is a Galaxy A5 and I bought it in February and since then it worked perfectly without any serious issues but recently, it started to flicker. I mean the screen keeps on flickering randomly and I’m not sure why it’s doing this. Can you please suggest some things I could do to try to fix it since I’m not really a tech person and are afraid I might mess up my phone even more. Thanks in advance.

Troubleshooting: We have to troubleshoot to know if the problem can be fixed without any help from a technician to save you from a lot of trouble making trip to the shop and explaining to the tech what the problem is. For this, here’s what you need to do:

Step 1: Run your phone in Safe mode

The first thing I want you to do is check if the problem is caused by a third-party app that’s why you have to start your phone up in safe mode. This will temporarily disable all third-party elements and if one of them is causing the screen flickering, then your phone should work well without any issues in this mode. Here are the steps on how to start your Galaxy A5 in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the screen with the device name.
  3. When ‘SAMSUNG’ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see ‘Safe Mode’.

While in this mode, all you have to do is observe if the screen still flickers or not because if so, then you have to rule out the possibility that the problem is caused by a firmware issue and you need to move on to the next step.

However, if the flickering stopped, then you have to find out which app is causing the problem and then uninstall it as you don’t need an app that messes up with your phone’s performance. This is how you uninstall an app from your Galaxy A5…

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Applications.
  4. Tap Application manager.
  5. Tap the desired application
  6. Tap Uninstall.
  7. Tap Uninstall again to confirm.

Step 2: Start your phone up in Recovery mode and wipe cache partition

You have to do this if the problem still occurs even if your phone is in safe mode because apparently your third-party apps have nothing to do with it. So, we have to go after the firmware and first thing you have to do is to delete all system caches so that they will be replaced as some of them might be corrupt and that might be the cause of the flickering. Therefore, you have to bring the phone to run in recovery mode and then wipe the cache partition from there:

  1. Turn off your Galaxy A5.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the device logo screen displays, release only the Power key
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times key to highlight ‘wipe cache partition.’
  6. Press the Power key to select.
  7. Press the Volume down key to highlight ‘yes’ and press the Power key to select.
  8. When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

It will take the phone a little more time to reboot as it rebuilds the caches so wait for it to become active before using the phone. Once active, try observe if the flickering is gone because if it remained, then you have to do the next step.

Step 3: Backup your files and data and then do the Master reset

As far as troubleshooting is concerned, we can only do it for the software, so if this problem is caused by some issues in the hardware, then you need help from a technician. However, we still need to rule out the possibility that some of the system files and data got corrupted and caused this issue. In this step, you have to make a backup of your important files and data as they will be deleted and after the backup, disable the Factory Reset Protection and finally do the reset.

How to disable the Factory Reset Protection in Galaxy A5

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap your Google ID email address. If you have multiple accounts setup, you will need to repeat these steps for each account.
  6. Tap More.
  7. Tap Remove account.
  8. Tap REMOVE ACCOUNT.

How to reset your Samsung Galaxy A5

  1. Turn off your Galaxy A5.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the device logo screen displays, release only the Power key
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

You can also reset your phone from the Settings menu…

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Backup and reset.
  4. If desired, tap Back up my data to move the slider to ON or OFF.
  5. If desired, tap Restore to move the slider to ON or OFF.
  6. Tap Factory data reset.
  7. Tap Reset device.
  8. If you have screen lock turned on, enter your PIN or password.
  9. Tap Continue.
  10. Tap Delete all.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix LG G7 ThinQ with screen flickering issue (easy steps)

Screen flickering issues are common and they may occur to both old and brand new phones. So, you may be able to encounter this problem with your new LG G7 ThinQ smartphone and while it may seem like a hardware problem, there were cases I personally encountered wherein screen flickering issues were caused by apps and some minor  firmware glitches. Needless to say, we need to do some basic to determine if it’s a minor problem or not to save you from a lot of trouble going to the shop or back to the store just to be told by a technician that the problem is not that serious.

In this post, I will walk you through in troubleshooting your LG G7 ThinQ that has a screen flickering issue. We will try to determine what the issue really is and rule out every possibility to try and fix the problem without you going to the shop. So, if you’re an owner of this phone or any smartphone for that matter with a flickering screen, continue reading as this article may be able to help you one way or another.

Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.

How to troubleshoot LG G7 ThinQ with screen flickering issue

I would assume that the screen flickering hasn’t been happening out of the box because if your device is already like that since day 1, this isn’t the place where you should be. You should already go back to the store and have it replaced since it’s a hardware or a manufacturing defect. However, if the problem started out of nowhere with no apparent reason or cause, then here’s what you should do…

First solution: Reboot your phone

This method is for those who encountered the problem for the first time and haven’t rebooted their phones yet. It’s possible that the flickering is due to an app you’re using and a restart may be able to fix it. Better yet, try doing the forced restart by pressing and holding both the volume down and power keys at the same time for 8 seconds or until the device boots up. If the flicking continues after doing this, then you have to do the next procedure.

Second solution: Run your LG G7 ThinQ in safe mode

This method will make your device run with all downloaded apps temporarily disabled. It will tell us if the problem is caused by a third-party app or not. So, follow these steps to run your phone in safe mode:

  1. With the screen on, press and hold the Power key.
  2. In the options menu that displays, press and hold Power off.
  3. When prompted to restart in Safe Mode, tap OK.
  4. After your device restarts, it displays Safe mode at the bottom of the screen.

Continue using your phone while in this mode to know if the flickering still happens. Assuming the issue is fixed, find out which app causes the problem and uninstall it. Here’s how you do that:

  1. From the Home screen, tap Settings.
  2. Tap the ‘General’ tab > Apps & notifications.
  3. Tap the filter to select the following:
    • All
    • Enabled
    • Disabled
  4. Tap the desired app.
  5. Tap Uninstall, then tap OK.

On the other hand, if the flickering continues even in safe mode, then we need to rule out the possibility that it’s just a firmware issue. Try the next methods.

Third solution: Wipe cache partition

This will rule out the possibility that this problem is caused by some corrupt system caches. Don’t worry, you won’t lose your files and data if you did this. All the system caches, however, will be deleted and replaced with ones that it all happens automatically. What you need to do on your end is initiate the process. Here’s how you do that:

  1. From the Home screen, tap Settings.
  2. Tap the ‘General’ tab.
  3. Tap Storage > Internal storage.
  4. Wait for menu options to finish calculating.
  5. Tap Free up space.
  6. Tap Temporary files & raw files.
  7. Select the following options:
    • Cached data
    • Clip tray temporary files
    • Raw files from camera
  8. Tap Delete > DELETE.

If the problem continues after this, then you have to do the last procedure.

Fourth solution: Master Reset

This is your last resort and if the problem continues after this, then it’s time you brought it back to the store and have it replaced. Before that, make sure you backup all your important files and data especially those that are stored in your phone’s internal storage as they will be deleted. After which, follow these steps to reset your phone:

  1. Back up all data on the internal memory before performing a master reset.
  2. Turn off the device.
  3. Press and hold the Power and Volume down buttons.
  4. When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  5. When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
  6. Press the Power button to reset the device.

After doing all the procedures above and the screen flickering continues, then have a technician take care of it.

I hope that we’ve been able to help you through this post. If you have other concerns you want to share with us, feel free to email us anytime or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

What to do if your OnePlus 6 has a screen flickering issue (easy steps)

Screen flickering issues are common these days and it’s because such problem could be an issue with either the firmware or hardware…or both. Your OnePlus 6 is no exception to this and we’ve actually received complaints from our readers about this problem that’s why we need to address it. If it’s just a firmware problem, then you can fix it on your own without employing services of a technician but if it’s a hardware issue, then there’s only so much you can do about it.

What you can do now is to find out if it’s a firmware or hardware problem. After which, you can decide whether to bring the phone to the shop immediately or try fixing it on your own. If you’re one of the owners of this phone, then continue reading as this post may be able to help you one way or another.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

What to do with your OnePlus 6 with screen flickering problem

The following solutions may be able to help you bring your phone to its original state and performance. Try to see what works for you…

First solution: Reboot your phone

If you haven’t done so, then try rebooting your phone first especially if it’s the first time you noticed the screen is flickering. It’s because the problem could be just a result of a minor firmware or app-related problem. Try a normal reboot first and then continue using your phone while observing it closely to know if the flickering continues. If it does, then you should try the forced restart by pressing and holding the power key for 10 seconds or until the phone reboots. If the problem continues after this, then you should try the next procedure.

Second solution: Delete system cache

It’s possible that some of the caches got corrupted or have become obsolete. While these files are small and temporary, if they get corrupted and the system continue to use them, all sorts of problems may occur and that could be the case here. So, delete all the caches so that they will be replaced with new ones. Here’s how you do it:

  1. Power down the OnePlus 6.
  2. Wait until the device is completely off.
  3. Then press and hold the Power and Volume Down buttons at the same time.
  4. Continue holding these two buttons during the initial OnePlus splash screen.
  5. When the OnePlus logo goes away, you can let go of these two buttons.
  6. And then wait until the OnePlus 6 boots into Recovery Mode.
  7. Tap on the language of your choice.
  8. Tap on the Wipe Data and Cache option.
  9. Tap on the Wipe Cache option.
  10. Tap the Yes option when asked to confirm.
  11. Wait for the OnePlus 6 to clear the cache partition.
  12. Then tap on the Reboot option to restart the OnePlus 6.

Continue observing your phone to know if the screen flickering issue continues and if so, then you should do the next procedure.

Third solution: Reset your OnePlus 6

This is your last resort and if the problem continues after this, then the problem could be with the hardware. You need to do this to rule out the possibility that it’s just a firmware issue. A reset can fix all sorts of software problems. Follow the steps below to reset your phone but make sure you make a backup of your files that are saved in your phone’s internal storage as they will be deleted.

  1. Go to the Main Menu.
  2. Select Settings.
  3. Tap Backup and Reset.
  4. Select Factory Data Reset.
  5. Check Reset phone if you would like to erase all the data on the phone internal storage.
  6. Tap Erase Everything.
  7. Well done! The factory reset has just completed.

Alternatively, you can reset your phone through the recovery mode…

  1. Power down the OnePlus 6.
  2. Wait until the device is completely off.
  3. Then press and hold the Power and Volume Down buttons at the same time.
  4. Continue holding these two buttons during the initial OnePlus splash screen.
  5. When the OnePlus logo goes away, you can let go of these two buttons.
  6. And then wait until the OnePlus 6 boots into Recovery Mode.
  7. Enter Your PIN Lock to unlock your device.
  8. After that, select “data and cache” using Volume buttons to navigate and Power button to confirm.
  9. Then choose “Erase everything” to confirm the whole operation.

I hope that this troubleshooting guide have helped you one way or another. If you have other issues you want to share with us, feel free to contact us anytime or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.