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How to fix Google Pixel 2 with “Camera Failed” error (easy steps)

The “Camera failed” warning that usually shows up when you open the camera app could mean the sensor or the app itself failed to initialize. As a result of this error, you won’t be able to use the camera and take pictures or record videos and that seems to be the case with some of our readers that own Google Pixel 2 units. We’ve been contacted several times in the past regarding this problem so we may already have published articles that tackled this specific issue but for the benefits of those who contacted us, we will try to address this problem once again.

In this post, I will walk you through in troubleshooting your Google Pixel 2 with warning “Camera failed.” We will try to determine what the root cause of the problem is so that we would know how to deal with it. Moreover, I will share with you the solutions we’ve been using to address this kind of problem since it’s not the first we encountered it. So, if you’re one of the owners of this device and are currently having similar symptoms, continue reading as this article may somehow help you.

But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.

How to troubleshoot Google Pixel 2 with Camera failed error

Since this error is more inclined to revealing a hardware issue, all we need to do is rule out the possibilities that this is just due to apps and firmware problems. After this troubleshooting guide and you still can’t use the camera of your phone because of the error, then I suggest you bring it to the shop or back to the store so that a technician can check it up for you. Now, here’s what you should do about it:

First solution: Reboot your phone

Before doing anything else, make sure you take time restarting your phone especially if this is the first time you encounter this problem because it’s possible that it’s just a result of a glitch due to some apps or the firmware itself. Press and hold the power key of your phone and turn it off normally. Allow a few seconds before turning it back on. If the problem continues after the normal reboot, then try doing the forced restart. Press both the volume down and power keys at the same time and hold them down together for 10 seconds or more. Your phone will reboot like it normally does but this procedure refreshes the memory better than the normal reboot.

If the problem continues after this, then move on to the next solution.

Second solution: Clear cache and data of Camera

Doing this will reset the camera back to its default settings or configuration as well as delete its cache and data files. If this is just a problem with the app, then this procedure is more than enough to fix it.

  1. From a Home screen, tap the Arrow Up icon to display all apps.
  2. Navigate: Settings > Apps & notifications.
  3. Tap See all xx apps.
  4. Locate then select Camera.
  5. Tap Force stop.
  6. Tap OK.
  7. Tap Storage.
  8. Tap Clear cache.
  9. Tap Clear data.
  10. Tap OK.

After this, try opening the camera to know if the error still pops up and if it does, then try the next solution.

Third solution: Find out if it’s due to third-party apps

There are third-party apps that also use the camera. Remember that you can’t have two sessions of the camera at a time so if there’s an app that already using it, expect to get the “Camera failed” error when you open it. To know if this is really the case, run your phone in safe mode to temporarily disable all third-party applications:

  1. With the device powered on, press and hold the Power button (located on the right-edge) until the Power off prompt appears then release.
  2. Touch and hold Power off until the “Reboot to safe mode” prompt appears then release.
  3. Tap OK to confirm.
  4. The restart process may take up to 45 seconds to complete.
  5. Upon restart, “Safe mode” appears in the lower-left of the unlock/home screen.

Open the camera while the phone is in this mode to know if the problem is fixed and if it is, then it’s confirmed that the cause of the issue is a third party. Find that app and uninstall it to fix the problem…

  1. From a Home screen, tap the Arrow icon to display all apps.
  2. Navigate: Settings > Apps & notifications .
  3. Tap See all ‘xx’ apps.
  4. Tap an app that you think causes the problem.
  5. Tap Uninstall.
  6. Tap OK to confirm.

However, if the flickering continues even in safe mode, the next thing you should do is troubleshoot the firmware.

Fourth solution: Delete the system cache

In troubleshooting the firmware, the first thing  you have to do is delete the system cache because it’s possible that some of the files got corrupted. Corrupt system cache may lead to performance issues like crashing of apps and other problems. You need to wipe the cache partition to delete and replace all system caches and here’s how you do it:

  1. Turn off your Google Pixel 2.
  2. Once off, press the power and volume down button together for some time.
  3. This will turn the device on and you need to hold both the buttons till the Google Pixel 2 logo disappears.
  4. After this, simply wait for the time till your device boots into the recovery mode.
  5. Next, you can choose the language of your choice.
  6. Next is to tap on the “Wipe Data and Cache” option.
  7. After this, simply tap on the “Wipe Cache” option.
  8. You will be asked to confirm the same, click yes to proceed.
  9. After this, you need to wait till your Google Pixel 2 clear the entire cache partition.
  10. After this, tap on the reboot. This will restart your device.
  11. Once restarted, you are done.

Don’t worry, none of your files will be deleted if you did this. It’s actually very effective but if the problem continues after this method, then try the next solution.

Fifth solution: Backup your files and reset your phone

After doing the fourth solution and the camera of your Pixel 2 is still failing, then you need to reset your phone to rule out the possibility that it’s a firmware issue. You have no other choice at this point and if the problem continues after this, then you should bring the phone to the shop or back to the store so that a technician can check it for you. Before the reset, make sure you backup all your files and data especially those that are stored in your phone’s internal storage as they will be deleted.

  1. Ensure the device is powered off.
  2. Press and hold the Power+Volume Down buttons until bootloader mode (image of an Android with Start above it) appears, then release.
  3. Select Recovery mode.
  4. Use the Volume buttons to cycle through the available options and the Power button to select.
  5. The device will flash the Google start screen momentarily and then restarts in Recovery mode.
  6. If presented with an image of a broken Android with “No Command” shown on the screen, press and hold the Power button. Press the Volume Up button once then release the Power button.
  7. From the Android Recovery screen, select Wipe data/factory reset.
  8. Select Yes and then allow several minutes for the factory data reset process to complete.
  9. Select Reboot system now.
  10. Allow several minutes for the factory data reset and reboot processes to complete.

I hope that this troubleshooting guide have helped you. If you have other issues with your phone that you want to share with us, feel free to contact us anytime or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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How to fix Samsung Galaxy S9 Plus with its camera that fails when recording videos (easy steps)

Pre-installed applications or ones that are already in your phone when you bought it are deeply embedded in the firmware. If you encounter problems with them, there’s a chance that they’re just a result of a firmware issue. Such could be the case with some of our readers that own Samsung Galaxy S9 Plus units who reported that the camera in their devices keeps failing whenever they record a video. It’s either they’re getting the message “Warning: Camera failed” or the app closes by itself when they start recording videos.

In this post, I will walk you through in troubleshooting your Galaxy S9 Plus with a camera problem. We will try to rule out each possibility until we can determine what the problem is. That way, we can formulate a solution that may fix this problem for good. However, if this problem started after the phone got dropped or left submerged in water for a long time, then you may need a technician to check if it’s really a physical or liquid damage that causes it. Read on to know what to do in case you encounter a problem like this.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to troubleshoot Galaxy S9 Plus with its camera that keeps failing


The camera that keeps on closing or failing may be a sign of a hardware issue that concerns the sensors but we have encountered issues in the past wherein the camera was affected by a problem in the firmware. So, we really can’t be sure what the problem really is just by looking at the symptoms; we need to do some troubleshooting procedures to know what the real score is. The following are the procedures you can do to try and fix this problem. Try to see what works for you…

First solution: Find out if this is caused by a third party

There are times when a third-party application will cause pre-installed apps to crash. This is the first thing you need to find out because if it so happens that this is the case with your phone, then the problem is pretty easy to fix. You just have to uninstall the application and the problem will be solved.

Now, you need to restart your phone in safe mode to temporarily disable all third-party apps. While in that mode, open camera to see if it still crashes or not. If the problem is fixed, then it means that there’s really an app that’s causing all the trouble. Find out which app it is and then uninstall it.

Here’s how you run your phone in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

And here’s how you uninstall apps from it:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list.
  4. To display preinstalled apps, tap Menu > Show system apps.
  5. Tap UNINSTALL > OK.

If, however, the camera still fails when you try recording a video even in safe mode, then the problem could be in the camera. Try the next procedure.

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Second solution: Clear cache and data of camera

It’s possible that the problem could be with the camera itself and since a pre-installed app, you can’t remove or uninstall it like third-party ones. Instead, all you need to do is reset it by clearing its cache and data. This will bring the app back to its default settings or configuration and that could be the end of the problem.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Camera.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.
  7. Reboot your phone.

After this procedure, open the camera and try to record a video to know if it still crashes or fails and if it still does, try the next step.

Third solution: Delete the caches so they’ll be replaced

If there are corrupt system caches, some apps may also crash and this could be the reason why this is happening to your phone. Run your phone in recovery mode and wipe the cache partition so that all the caches will be replaced with new ones:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Your phone will take a little time booting up after the cache partition is wiped off of its contents as it will rebuild or recreate those caches. If the problem is still happening after this, then you have no other choice but to reset your device.

Fourth solution: Backup important files and reset your phone

As I said earlier, the camera is a pre-installed app and after doing all the procedures above and the problem still continues, then you will have to go after the firmware. A reset will fix it but we’re hesitant to suggest such procedure because you may lose some of the files you have. At this point though, you have no other choice so make sure you backup your files and data and then follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

There you have it! That’s how you Factory Reset or Master Reset your Samsung Galaxy S9. I hope that this post can help you, somehow. If you have issues with your phone and you want to share with us, contact us or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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What to do if the camera on your Samsung Galaxy S9 starts to keep failing?

Aside from the error message “Unfortunately, Camera has stopped” there’s another one that many of our readers encountered. The warning says “Camera failed” and it shows up every time the camera is opened but instead of the usual interface you see when you take pictures or record videos, what you can see on the screen is the error. In other words, you won’t be able to use the camera of your phone because of this error and this has been happening to some Samsung Galaxy S9 units.

The “Camera has stopped” error is more of an app-related issue but the other one more often points to a hardware problem and that’s what we need to find out in this post. We simply have to do some troubleshooting procedures and rule out every possibility. If at the end of this guide the problem isn’t fixed, then you should just bring the device to an authorized service center or back to the store so that a technician can perform further tests to determine if the sensor needs to be replaced or not.

But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.

How to fix the “Camera failed” error on Galaxy S9?

Based on experience, this problem could be a very minor issue with the camera or a very complicated one. The purpose of this troubleshooting guide is to know if you can fix it on your own or you need a technician to do it. We will try to exhaust all possible solution but if at the end the problem continues, then seek assistance from a technician who can check the phone physically. Now, here’s what you need to do about this…

Reboot your Galaxy S9

If it’s the first time you encounter this problem, you should try rebooting your phone first as this could be a result of a minor glitch. After the reboot, open the camera to know if the problem is still happening and if it still does, try doing the Forced Reboot: press and hold the volume down and the power keys at the same time for 10 seconds or more. This will restart the phone like the normal process but its memory will be refreshed and all apps and services reloaded. Should the camera continue to fail after this, then try the next procedure.

Find out if it’s caused by a third-party

Since the camera app is used by other apps, it’s possible that a third-party application is causing the problem. With that, you have to reboot your phone in safe mode to temporarily disable all third parties in your device and use the camera. If the problem is seems fixed while in this mode, then it confirms our suspicion. The next thing you need to do is find out which of your apps is causing the issue and uninstall it.

Here’s how to reboot your Galaxy S9 in Safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

If the camera still fails while in safe mode, however, then try the next procedure.

Try deleting the system cache

It’s important that you try doing this procedure as we’ve already fixed similar issues in the past by simply deleting the system cache. It consists of hundreds of small files that the system uses to make your device run smoothly. The thing about it is that you’re not actually just deleting the cache but also replacing it with a new one that’s it’s very effective. Here’s how you do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

If for some reason the problem continues after this, then try the next procedure.

Backup your files and reset your phone

This is your last resort. If the camera still keeps on failing after this, then it’s probably a hardware problem and you may need to get your device checked by a technician. A reset would also be a preparation since all your personal files and information will be deleted so you don’t have to worry about privacy once the phone reaches the hands of the tech. However, make sure to make a backup of your important files and data as they will be deleted during the process. After the backup, follow these steps to reset your Galaxy S9:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you one way or another. If you have other concerns you want to share with us, feel free to contact us or leave a comment below.

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Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

What to do with your Samsung Galaxy A7 with “Camera failed” error (easy steps)

There are two most common errors you may encounter if your phone’s camera doesn’t work properly. The first is “Unfortunately, Camera has stopped” and the other “Camera failed.” This may happen to any Android user but I’ve seen a lot of Samsung device owners being plagued by this problem. In this post, I will tackle this issue with the Samsung Galaxy A7 being the subject of the troubleshooting for the benefit of our readers who contacted us and asked for our help since they could no longer take pictures or record videos due to the problem

I will address the “Camera failed” error in this article since we’ve already published several posts tackling the other. Unlike the “Camera has stopped” error, the “Camera failed” error or warning has a higher possibility that the problem is with the hardware. So, we will have to rule out all possibilities that point to the app or firmware being the culprit. After that and the problem remains, then it’s confirmed the issue is the hardware and in such case, you need to bring your device to the shop or back to the store where you bought it since there’s only so much you can do about hardware problems.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to troubleshoot Galaxy A7 with “Camera failed” error

When the sensor fails to initialize the moment you open the Camera app, this error may occur but it could also be possible that it’s just an issue with the app itself that’s why you still need to troubleshoot your phone as you may be able to fix the problem without bringing the device to the shop. Here’s what you should do…

First solution: Reboot your phone

Glitches happen all the time and when they do, a lot of things in your phone will be affected. Among the most common results are app crashes and some services may also stop working. The thing is that glitches are often fixed by a normal reboot so before doing anything complicated, try to restart your Galaxy A7 first.

After the reboot, open the camera to know if the error remained and if it does, then try doing the forced restart to further refresh your phone’s memory and reload all its applications, services and core functions. To do this, press both the volume down and power keys and hold them down together for 10 seconds or more. Should the problem continue to bug you after this, then move on to the next solution.

Second solution: Reset the camera

We will now try to rule out the possibility that it’s just an issue with the camera app. By reset I mean to clear its cache and data so that it will be brought back to its default settings and configuration. If the problem is with the app, then this procedure is more than enough to fix it…

  1. From any Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Apps.
  4. Tap Camera.
  5. Tap Storage.
  6. Tap Clear data and then tap OK.
  7. Tap Clear cache.

If you’re still getting the same error after doing this step, then try the next one.

Third solution: Run your phone in safe mode

Running your device in safe mode won’t fix the problem but it will immediately give you an idea if the problem is caused by a third-party application. Being an Android user for years and having been able to address thousands of problems sent by our readers, I’ve already encountered this kind of issue several times and the most recent of all was just last week when I was trying record my gameplay.

I was using the DU Recorder which allows users to use the camera while recording the screen. Pressing the home screen won’t close the app, it will just minimize it so it continues to run in the background while using the camera. You can’t have multiple sessions with the camera in your phone so when tap on the default camera app, you will get the “Camera failed” error because the camera is already being used by a third-party app.

I don’t have a clue as to the apps you’re using so you need to run your phone in safe mode temporarily disable all third-party apps. While in safe mode, try to open the camera to know if the error still pops up or not. Here’s how to run your phone in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When the Samsung Galaxy A7 logo appears, release the Power key, then immediately press and hold the Volume down key.
  4. Hold the Volume down key until the device finishes restarting.
  5. When ‘Safe mode’ appears in the bottom left, release the Volume down key.

If the problem is fixed in safe mode, then that makes the problem a lot easier to fix. In fact, if the problem doesn’t occur in safe mode, you can just reboot your phone normally and the camera will work perfectly after that. If not, then just close all apps running in the background by tapping the Recent button.

However, if the problem occurs even in safe mode, then we’ll have to troubleshoot the firmware.

Fourth solution: Wipe the cache partition

It is important you do this because it will rule out the possibility that the problem is caused by some corrupt system caches. Those small files will also be replaced with new ones after you’ve successfully wiped off the contents of the cache partition.

  1. Turn off the device.
  2. Press and hold the Volume up, Home, and Power keys together.
  3. When the Samsung Galaxy A7 logo screen displays, release only the Power key.
  4. When the Android logo displays, release the Volume up and Home keys. ‘Installing system update’ appears for 30 – 60 seconds, followed by the Android system recovery menu.
  5. Press the Volume down key until ‘wipe cache partition’ is highlighted.
  6. Press the Power key to select.
  7. Press the Volume down key until ‘yes’ is highlighted.
  8. Press the Power key to select.
  9. When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Proceed to the next solution if the problem continues to bug you after this.

Fifth solution: Reset your phone

A reset is necessary at this point wherein all the previous procedures failed to fix the problem. This will rule out the possibility that the issue is with the firmware. But before the reset, make sure you backup your files and data as they will be deleted.

  1. Back up data on the internal memory.
  2. If you signed into a Google account on the device, you have activated Anti-theft. You will need your Google username and password.
  3. Turn off the device.
  4. Press and hold the Volume Up and Home keys, then press and hold the Power key.
  5. When the Samsung Galaxy logo displays, release only the Power key.
  6. When the Android logo displays, release the Volume Up and Home keys. ‘Installing system update’ appears for 30 – 60 seconds, followed by the Android system recovery menu.
  7. Press the Volume down key until ‘wipe data / factory reset’ is highlighted, then press the Power key.
  8. Press the Volume down key until ‘Yes — delete all user data’ is highlighted, then press the Power key.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the phone.

If the Camera still fails after this, then it’s possible that it’s a hardware problem. Bring your phone to the shop and let the tech handle the problem for you.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

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