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calendar storage has stopped

Samsung Galaxy S7 keeps showing “Unfortunately, Calendar Storage has stopped” error [Troubleshooting Guide]

There is a Calendar app on your #Samsung Galaxy #S7 and there’s also a Calendar Storage service. The former is actually the interface you can use to save events and other calendar entries while the latter is the service responsible in managing your entries. In other words, it’s the one storing those entries, hence then name.

The error message actually tells us about the service that stopped working for some reason. We will try to look into this error to know what caused it. Based on similar issues we addressed before, it could be that the cause of the problem is the Calendar app or it could be another service depending on the app you use when it popped up. So, if you’re one of the owners of this phone and are currently bugged by a similar problem, then read on to know what to do to get rid of it.

Before anything else though, if you have other issues with your device, then visit our Galaxy S7 troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.

Troubleshooting Galaxy S7 with “Unfortunately, Calendar Storage has stopped” error

The Calendar Storage service always runs in the background and it must work perfectly with the Calendar app as well as other apps that have access to calendar events and entries. One of them may have caused this service to crash or it could be that the firmware itself has some issues. This troubleshooting guide will help us find out what the problem really is and what needs to be done to fix it. But before I give you the steps, here’s one of the messages our readers sent us about this error:

Problem: Hello droid guys. I have a problem with my phone and I hope you can help me with it. First off, my phone is a Samsung Galaxy S7. It’s an upgrade from my old S5 and since I got it last year, I only had a few issues with it and this error is just one of them. The error keeps popping up saying “Unfortunately, Calendar Storage has stopped” and it shows up randomly. I’m not sure what I have to do with it so please guide me. Thanks.

Let’s now jump to our troubleshooting steps..

Step 1: Clear the cache of the Calendar Storage service

This procedure worked for previous Galaxy models that also encountered this error message. It basically just deletes the cache that the firmware created for this service. None of your settings or calendar entries will be deleted so it’s safe…

  1. From Home screen, tap App icon.
  2. Tap Settings.
  3. Tap Applications and Application manager.
  4. Swipe to ALL tab.
  5. Find and tap Calendar Storage.
  6. Touch the Force Close button first.
  7. Tap storage.
  8. Tap Clear cache, Delete.

After clearing the cache, try to see if the error still pops up and if so, the next step might help.

Step 2: Clear the data of Calendar Storage service

If the clearing of the cache didn’t fix the problem, then it’s time you cleared the data. However, before you do that, make sure you sync your phone with your Google account to backup your calendar entries, then follow these steps:

  1. From Home screen, tap App icon.
  2. Tap Settings.
  3. Tap Applications and Application manager.
  4. Swipe to ALL tab.
  5. Find and tap Calendar Storage.
  6. Touch the Force Close button first.
  7. Tap storage.
  8. Tap Clear data, Delete.

You may have to sync your phone again to download calendar entries from your account. If the error still shows up after this, then try to see if one of your apps is causing the problem.

Step 3: Reboot your Galaxy S7 in Safe mode

Starting your phone up in Safe mode will temporarily disable all third-party apps and services. One of them maybe causing this problem so we need to run the phone with only built-in apps and services running in the background. If the error is still showing up and it might be an issue with the firmware, otherwise, you just have to find the app that’s causing the problem and then uninstall it. This is how you boot your phone in safe mode:

  1. Press and hold the Power key.
  2. When Samsung Galaxy S7 logo appears, release the Power key and immediately hold the volume down key.
  3. Continue holding the Volume Down key until it finishes its rebooting.
  4. When “Safe mode” appears on the screen immediately release the Volume Down key.

Step 4: Delete the system cache through the Recovery Mode

System caches often get corrupted during firmware updates so there is a possibility that this problem is due to some corrupt caches that are still being used by the new system. The thing about caches is that they can be deleted without adverse effects on the performance of your device, ironically, deleting them from time to time especially after firmware updates may even improve your phone’s performance as the new system will create new caches that will replace them. Here’s how you do it…

  1. Turn off the phone.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished wiping the cache partition. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

If the error is still showing up after wiping the cache partition, then the next step might help.

Step 5: Backup your data and files and do the Master Reset

This, of course, will bring your phone back to its factory default settings. For problems like this, a reset is very effective. However, it always has to be the last procedure you should do after trying the first four procedures because of the hassle in backing up your data as well as restoring them after. In your case, it seems like you are left with no other choice but to do this. Here’s how…

  1. Turn off your Samsung Galaxy S7.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key. NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds. NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

That’s all you have to do in order to fix this problem or get rid of this error message.

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Fix Samsung Galaxy Note 5 “Unfortunately, Calendar Storage has stopped” error that showed after Nougat update [Troubleshooting Guide]

The error message “Unfortunately, Calendar Storage has stopped” shows up when the service that’s mentioned in it crashes or stops working. Calendar is an app as you could open it manually and basically use it but the Calendar Storage is the service that takes care of all your entries locally. Meaning, any events that you entered and are saved locally in your phone’s storage are handled by the Calendar Storage.

In this post, I will tackle this error message with the Galaxy Note 5 being the subject of our troubleshooting. It is not clear at this point what the problem really is that’s why we need to do the following procedures to have a clearer idea of the problem. Once we have information or if we’ve ruled out some possibilities, it will be easier for us to pinpoint what the problem is. So, if you have a phone like this and are currently bugged by a similar issue, then continue reading below to know what to do.

But before we jump right into our troubleshooting, try to visit our troubleshooting page if you happen to have a problem that’s not the same as the one we’re trying to fix here. We have already addressed hundreds of problems since the phone was released and odds are that there are already existing solutions to your problems. Find ones that are similar with yours and use the solutions and/or troubleshooting guides we suggested. If they don’t work for you, then contact us by completing our Android issues questionnaire.

Troubleshooting Galaxy Note 5 Nougat with error “Unfortunately, Calendar Storage has stopped”

As I mentioned earlier, Calendar Storage is a service that runs hand-in-hand with the Calendar app and it takes care of events saved locally in your phone’s internal storage. While the error message explicitly mentions the service, it doesn’t mean it’s the problem that’s why we need to troubleshoot. However, before we jump to the steps, here’s one problem from our reader that best describes this issue…

Problem: I just recently downloaded an update for my Note 5 and then one problem started. An error keeps showing up saying “Unfortunately, Calendar Storage has stopped” and it shows up randomly. Not really sure why it’s happening or what caused it, it just shows. Please I need your help in bringing my phone back to the way it was before without this error. Thanks.

Step 1: Reboot your Note 5 in safe mode and try to trigger the error

In so doing, you’re immediately isolating the problem. This will give you an idea as to whether the error is triggered by a third-party app or not. If the error doesn’t show up in safe mode, then it’s clear that one or some of the third-party apps play a role in causing this error to show up. You just have to find the app and then uninstall it.

This is how you boot your Note 5 in safe mode:

  1. Turn off the phone completely.
  2. Press and hold the Power key.
  3. Once ‘Samsung Galaxy Note5’ shows, release the Power key and immediately press and hold the Volume Down button.
  4. The phone will restart but keep the Vol Down button pressed.
  5. Once the phone has finished restarting, ‘Safe mode’ will be display in the lower-left corner of the screen.
  6. You may now release the Volume Down button.

And this is how you uninstall a third-party app:

  1. Tap Apps from the Home screen.
  2. Tap Settings.
  3. Tap Application Manager.
  4. Tap to select the application you want to uninstall.
  5. Tap Uninstall.
  6. To confirm uninstallation of the selected app, tap Uninstall again.

After this and the problem still occurs, try to follow the next step.

Step 2: Backup your contacts if possible and reset Calendar Storage

Calendar Storage is responsible for your Calendar events that are saved locally so, at this point, make a backup by syncing your phone to your Google account. Once finished, reset the Calendar Storage service by clearing its cache and data:

  1. From the Home screen, tap the Apps icon.
  2. Find and tap Settings.
  3. Under the ‘APPLICATIONS’ section, find and touch Application manager.
  4. Swipe to the left or to the right to display the appropriate screen but to display all apps, choose the ‘ALL’ screen.
  5. Find and tap Calendar Storage.
  6. Touch Clear cache to delete its cached files.
  7. Touch Clear data and then OK to delete downloaded messages, login information, settings, etc.

After this, don’t restore your calendar events yet, instead observe if the error still shows up. Based on reports from our readers, this procedure is very effective in fixing this problem so it may work for you, too. If not, then you should go after the firmware.

Step 3: Boot your Note 5 in Recovery mode and wipe cache partition

More often, a system cache will be corrupted during or after an update and when the new firmware continues to use the same cache, errors may occur or the system may become really slow. Calendar Storage is a part of the firmware so it’s possible that its cache got corrupted after the Nougat update, so you better clear off all system caches. Here’s how you wipe off the system cache…

  1. Turn off your Samsung Galaxy Note 5 completely.
  2. Press and hold the Volume Up and the Home buttons first, and then press and hold the Power key.
  3. Keep the three buttons pressed and when ‘Samsung Galaxy Note5’ shows, release the Power key but continue holding the other two.
  4. Once the Android logo shows, release both the Volume Up and Home buttons.
  5. The notice ‘Installing system update’ will show on the screen for 30 to 60 seconds before the Android system recovery screen is shown with its options.
  6. Use the Volume Down key to highlight the option ‘wipe cache partition’ and press the Power key to select it.
  7. When the process is complete, use the Volume Down key to highlight the option ‘Reboot system now’ and hit the Power key to restart the phone.
  8. The reboot may take a little longer to complete but don’t worry and wait for the device to become active.

After this procedure, try to trigger the error again and if it still shows up, the next procedure will fix it.

Step 4: Perform the Master reset to bring the phone back to default settings

The error message “Unfortunately, Calendar Storage has stopped” is actually a minor problem involving a service that crashed. A reset will take care of it, however, this always comes at the end because a lot of files and data will be lost. So, make sure you backup your personal files and data first before the reset. I also strongly recommend you disable the kill switch on your phone prior to the reset so you won’t encounter much complex problems after the reset. Here’s how…

  1. From the Home screen, tap the Apps icon.
  2. Tap Settings.
  3. Tap Accounts.
  4. Tap Google.
  5. Tap your Google ID email address. If you have multiple accounts setup, you will need to repeat these steps for each account.
  6. Tap More.
  7. Tap Remove account.
  8. Tap REMOVE ACCOUNT.

Now, to reset your phone, follow these steps:

  1. Turn off your Samsung Galaxy Note 5 completely.
  2. Press and hold the Volume Up and the Home buttons first, and then press and hold the Power key.
  3. Keep the three buttons pressed and when ‘Samsung Galaxy Note5’ shows, release the Power key but continue holding the other two.
  4. Once the Android logo shows, release both the Volume Up and Home buttons.
  5. The notice ‘Installing system update’ will show on the screen for 30 to 60 seconds before the Android system recovery screen is shown with its options.
  6. Use the Volume Down key to highlight the option ‘Yes — delete all user data’ and press the Power key to select it.
  7. When the process is complete, use the Volume Down key to highlight the option ‘Reboot system now’ and hit the Power key to restart the phone.
  8. The reboot may take a little longer to complete but don’t worry and wait for the device to become active.

I hope that this troubleshooting guide somehow helped you fix the problem and get rid of the error message.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. We support every Android device available and we are serious in what we do. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.