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Fix to a Samsung Galaxy S3 Not Syncing

Galaxy S3 not syncing

Galaxy S3 not syncing

A message recently came in Mailbag from Kelly about a problem wherein her Samsung Galaxy S3 not syncing. The email reads, “Hi The Droid Guy. I am so glad that you are on this case now because it will finally get solved. The problem is that the Contacts on my Samsung Galaxy S3 have not synced through Google since June 4, 2013. Nothing special happened that day that I can recall nor did I download any attachments that were from unknown sources or suspicious apps. I read somewhere that Backup Assistant may be contributing to the problem so I disabled it. That did not remedy the problem with Google Sync. I have a Samsung Galaxy S3 SCH-I535 running Android 4.1.2 on the Verizon Wireless network. Attached are pictures which may assist you in diagnosing and fixing the issue. I placed the problem on Google forum as well but there’s no answer yet. Thanks for your help in advance.”

Possible Solutions to a Galaxy S3 Not Syncing

Upon researching about the problem in the Verizon Wireless Forum, it was confirmed by several subscribers that the Backup Assistant of the carrier is indeed causing problems, especially in syncing their devices. So, one solution suggested there was to disable it similar to what Kelly did.

In a related article that we published months ago about the Galaxy S3 not syncing problem, we also suggested clearing the cache of the email app, removing the Google account and adding it again. In addition, we have mentioned too that toggling Airplane mode seemed to fix the issue too according to some users.

If all else fails, there must be a problem with the system files of the phone which is either caused by the buggy Backup Assistant or other third-party apps. If this is the case, the only solution left would be to do a Factory Reset. This will completely delete Backup Assistant as well.

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For more questions, email us at [email protected].

Source: Verizon Wireless Forum

Galaxy S3 Mobile Data Problems After 4.4 Update

Galaxy S3 Mobile Data Problems After 4.4 Update

Galaxy S3 Mobile Data Problems After 4.4 Update

Here’s a message that just came in Mailbag, “I noticed that after downloading the 4.4 update, I started experiencing Galaxy S3 mobile data problems. I mean, it suddenly turns off randomly. This is very irritating because whenever I am in the middle of browsing the Internet, my browser suddenly stops loading and I get this message about my mobile data being off. How can I fix this?”

Possible Causes of the Galaxy S3 Mobile Data Problems

Upon doing my research, I encountered the same type of issue in the product forums of Google. However, the problems seem to affect a number of Nexus 4 devices. Several reports online have also confirmed that many people who got the 4.4 update have experienced bugs after installing the new Android version. Again, most complaints came from Nexus 4 users but there were a handful of people with other types of Android devices who sent us complaints with similar nature too via Mailbag.

The bugs coming out vary in nature. Some of them result to the phone getting lags, unresponsive keys, apps getting haywire, losing network connection and losing mobile data randomly. But one thing is common from people experiencing them, that the problems only started after the installation of the 4.4 version.

Based on the various online forums and other complaints that we have been receiving, it is likely that the Galaxy S3 mobile data problem in 4.4 is caused by the update itself.

How to Fix the Galaxy S3 Mobile Data Problems After Updating to 4.4

Restarting or doing a Soft Reset to your device might solve the problem. Try also removing your battery while your unit is on and then put it back again for a restart. This solution may only be temporary though.

A Factory Reset is also advisable in order to ensure a clean installation of the new OS update. Usually, bugs that come after an update are removed through this procedure. Just make sure to back up your data prior to this.

If a Factory Reset fails to do the trick, you can report the problem to your carrier so they can coordinate with Samsung for a fix. Once a fix is available via OTA, install it. However, if you cannot wait for it, you can always flash your phone to an earlier version. This process is risky though so make sure that you do your research well before going about it or seek help from a person with technical knowledge about the matter.

Email Us

For more questions, email us at [email protected].

BlackBerry goes the Apple way with mapping application


Map apps all over seem to be falling short of Google’s standards. A few months ago, with the new iOS 6.0, Apple received a lot of flak for its very own map app -Apple Maps that notoriously misplaced whole cities. BlackBerry seems to be facing the same issue with its new OS, BB10 as well. The map app doesn’t match Google’s map service that offers different views like satellite, traffic and street view in addition to location and navigation services.

Although the BlackBerry10 operating system is doing relatively well, considering it was rebuilt from scratch, there are complaints about its BB10 map app available on Q10 and Z10 smart phones. Firstly there is no satellite or street view, very popular with Google Maps; there are no reviews for any map service or update making it harder for app consumers to decide whether or not to download the app.

The app doesn’t seem to perform well even at the basic level. It doesn’t display local venues. Chain stores like Walmart and popular landmarks in and around cities and town are clearly displayed. You cannot get directions from any other location other than your current location. BB10 users are very unhappy with the map app, the unavailability of layered services, public transit locations, reviews for apps, lack of local venues in search results and direction from different locations. A few glitches are understandable given that the OS has been rebuilt and multiple patches and fixes would have to be released to fix issues. However, a basic app that hundreds of users rely on was expected to perform better, if not as well as Google maps.

Apple and BlackBerry both need to work extensively on their map apps to be able to bring them on par with the kind of services Android users enjoy. There is little doubt about Apple being able to fix the app, but with BB riddled with problems, consumers will have to wait and watch how soon the company responds.

Windows 7.8 opens doors to various bugs


After several months of wait, Windows Phone 7.5 phones are finally getting updated to Windows Phone 7.8. Windows Phone 7.8 brings several features from Windows Phone 8, and since the older devices won’t be able to upgrade to Windows Phone 8, WP 7.8 should satisfy all the early adopters of Windows Phone platform.
Windows Phone 7.8 brings several features to older devices. Some of the features include:

From Microsoft:
• New home screen experience with more room for your Live Tiles. Now resizable.
• Set the Bing image of the day as the Lock Screen wallpaper.
• Pocket and child Lock screen Security
• 20 new accent theme colours
From Nokia:
• Bluetooth Share (for DRM free media files)
• Cinemagraph add-on to create blend and photo and movie-like animation, creating photos that are alive
• New camera lenses to remove unwanted objects in your photos such as passers-by or people on the edge of the shot the spoil the photo.
• Updated Contacts Transfer application
• Updates Contact Share application
• Ringtone Maker application

Along with plethora of features listed above, WP 7.8 update also opens doors to several new bugs. Many users who have updated the operating system of their legacy devices are reportedly experiencing several problems that they didn’t face on WP 7.5. Many users have discovered an alarming spike in data usage and a significant battery drain since using WP 7.8.

The root cause of first problem is that app gets its data and other information from websites, and this data is used to update icon or tiles. When the particular website is unavailable, WP 7.8 repeatedly tries to get the data and the 30 minute cut-off which was present in 7.5 doesn’t exist in 7.8, hence the system goes into an infinite loop. This of course is a problem that is app specific, but by the looks of it, WP 7.8 has lost the ability to deal with the issue on its own.

This bug or loss of functionality will be only affecting the users who have the offending apps installed on their devices, and the offending app can be easily noticed as the live tile corresponding to that app won’t update. The latter part of the problem is closely related to the former as high data-usage will lead to user’s battery getting drained more quickly, which is annoying as the problem didn’t exist before the upgrade.

Another problem that Nokia Lumia 800 owners are facing after upgrading to Windows Phone 7.8 is in connection with the volume level of the device. Music which used to be loud at the volume level of 15 before the update now has to be increased till 30 in order to have the same effect. According to the complaints, at normal volume values, music cannot be heard at all. Few users have rectified the problem by reflashing Windows Phone 7.5 back on the affected handsets, which points to the fact that the problem isn’t with the device, but the software update.

Microsoft will perhaps fix all these issues in the upcoming updates. Are you facing any problems with Windows Phone 7.8? Share your view with us.

via PhoneReview

SwiftKey Aware Of Android 4.2 Issue, Working With Android Team To Resolve

Many users on Android 4.2 using the popular keyboard app SwiftKey, have been reporting issues with the app. Some of these issues include the keyboard disappearing entirely from devices after the upgrading to the next level of Jelly Bean, Android 4.2. With SwiftKey being such a widely used application, this has been a huge nuisance for a lot of users.

Thankfully, SwiftKey is aware of this issue and is working as hard as they cane with the Android team to get the issue resolved for the many users who use the app. Right now, there is a quick fix, which would require you to re-download the application and then go through the entire installation process once again. The bad thing is that you are literally starting for scratch. All of the data that SwiftKey gathered will be gone. The predictive word sequences that took forever to build up are gone as well. Hopefully SwiftKey will get a fix for the bug shortly here. I use SwiftKey and having to basically push the reset button on it would be terrible. 

Hopefully the issue will be resolved soon. It’s really not that hard typing without SwiftKey, but once you get used to sending text messages or e-mails extremely fast with the predictive word sequences  it’s almost extremely difficult to put it on the shelf until a fix is resolved. Oh well, such is life.

If you’d like to read SwiftKey’s response to all of the bug reports, just hit the source link below.

source: SwiftKey
via: Talk Android

The Motorola Droid Razr HD Seems to Have an Annoying Display Issue


Motorola’s Droid Razr HD is the company’s new flagship on AT&T which promises to turn some heads. Besides being Motorola’s first smartphone with an HD display, the smartphone brings back some of its Razr goodness from the predecessors (Droid Razr and Razr Maxx). Coupled with great data speeds on Verizon’s blazing fast LTE network, the Droid Razr HD is worth every penny. But according to new reports breaking around the internet, the smartphone is suffering from major display issues, like the one shown in the image above. We certainly didn’t see this one coming, and we’re guessing neither did Motorola. The display apparently shows widely scattered colors which is something you don’t see on a phone of this caliber. It is being pegged as a software bug, as things seem to get back to normalcy once the display is refreshed (sleep/wake). It is yet to be seen if the problem persists all across the board or if it’s limited to a few unlucky units out there. Regardless it’s something Motorola would want to get off its back.

With the holiday season upon us, bad PR like this will certainly not go down well with Motorola. The Droid Razr HD and the Droid Razr Maxx HD follow in the footsteps of their predecessors, with heavily beefed up credentials. The USP for the two smartphones is the new 720p HD display, and if that in itself seems to be faulty, it’s time to wake up. In its current form, the display seems to be in perfect shape. As in most instances, certain software bugs can do unflattering things like this to the smartphone. We would like to know if this little glitch is seen elsewhere, so drop a line below in the comments section if you’ve faced similar issues.

The Razr HD features a beautiful 4.7-inch HD display, a 1.5 GHz dual core Snapdragon S4 chip, an 8MP camera sensor, 1GB of RAM and Android 4.0.4 Ice Cream Sandwich. It’s got all the makings of what you would need from a smartphone, but this little bug could prove to be costly for Motorola. Let’s hope this is an isolated incident as Motorola is struggling to sustain in the market and setbacks like these could prove pretty costly for the company. Perhaps a software update would fix this issue once and for all.

Source: Droid-Life (Twitter)
Via: Pocketnow

Samsung Vibrant Owners Experiencing Problems T-Mobile Answering Bugs Aggresively

After the long drawn out wait that was the Samsung Vibrant Froyo update the trouble reports are starting to come in on both official and non official forums.  As you know the Samsung Vibrant saw an update to Froyo via mini kies at the end of last week. T-Mobile cited quality assurance as the reason for the delay in the updates however every update has bugs. Here are some of the bugs reported with the Vibrant.

– Email notification notification sound disappearing on stock mail app
– Random vibrating
– MMS issues
– Apps mysteriously disappearing
– Wifi calling dropping calls randomly

T-Mobile has been answering users questions and bug reports aggressively at this link

As far as we know Mac users are still unable to update to Froyo as mini kies is only PC based.

Source: San Fransico Examiner

Droid X update crawling with bugs?

It seems that we are finally into the age of Froyo. More than 50% of the current device market is over 2.0, and by now the Droid X users should be waking up from their “OMG we haz FR0Y0” coma, bringing that number even further towards 2.2. The Droid X receiving Froyo has been on the minds of every DX owner since the device was first announced, and the promises of its release has been compared to Duke Nukem: Forever. Now that we have it, and the celebrating has ended, it seems there is trouble in paradise, and affected users are more than upset.

It seems that cooking your own version of Android 2.2 is not as easy as it seems. Bug complaints have ranged from intermittent notifications, keyboard lag, and an inability to play .mp3 files have peppered the Moto forums. The most widespread issue, however, seems to be the device’s handling of text messaging via the built in messaging app, where messages are appearing in incorrect order, or not updating at all. Presently there is an update “planned” to fix these, but no release date, and no details as to what specifically they play to fix.

This appears to be the result of poor testing, maybe related to a rushed product, which is odd considering the leaked Froyo rom for the Droid X didn’t even have at least two of these bugs, which means they were broken sometime afterwards. Whatever the case, an update needs to come from Verizon, and fast. The Droid X is a powerful device, and the addition of Froyo gives it some impressive enhancements, namely with battery life and browser speed. Now that handsets will begin shipping with Froyo, bugs like these will offer a poor comparison to upcoming devices from other manufacturers.