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Samsung Galaxy Tab S Tutorials, Tips, Tricks and FAQs


This is the first part of our Samsung Galaxy Tab S Tutorials series that covers both the 8.4-inch and 10.5-inch variants. The tutorials cited in this post are very easy to follow. In fact, you may have already done majority of them. However, we find it necessary to publish posts like this as there are a lot of owners who are still learning a thing or two about their new tablet.

We are not only publishing tutorials, we also offer FREE online Android support. If you have issues with your phone, feel free to contact anytime and tell us about your problem. You may email at [email protected] and we will look into your concerns seriously. We, however, urge you to provide all necessary details about your problem so that we can accurately provide solutions or advices.

Now click on any of the links below to jump to a specific tutorial:

Boot in Safe Mode

When troubleshooting app-related issues, it is imperative you try to boot in safe mode first. This will temporarily disable all downloaded apps leaving pre-installed apps and services running. If the tablet works fine in safe mode, it is obvious the problem is with one of the third-party apps. Here’s how you boot Samsung Galaxy Tab S in safe mode:

  1. If the tablet is currently on, press and hold the power key for five seconds to turn it off.
  2. With the device completely turned off, press and hold the power key for two seconds to turn it on.
  3. Immediately after the Samsung logo displays, press and hold the Volume down key until the tablet reaches the lock screen.
  4. The text “safe mode” will be displayed in the lower-left corner if the boot up was successful.
  5. To exit safe mode, reboot the phone normally.

Performing Factory Reset

Factory reset will revert the settings to factory defaults and will result to the loss of data saved in the tablet’s internal storage. It is one of the most effective procedures to fix firmware- and app-related problems or glitches. It is, however, imperative you spend time backing up your data before you follow the steps below.

  1. Swipe with one finger from the top of the screen to the bottom to bring down the Notification Panel.
  2. Tap the Settings icon (cogwheel).
  3. Under the General tab, touch Backup and reset.
  4. You may now set the Backup and Restore options.
  5. Touch Factory data reset.
  6. If you may, read the warning and then tap the Reset device button.
  7. To confirm the reset, tap the Delete all button.
  8. The tablet will begin the reset and once completed, it will automatically restart.

Performing Master Reset

Master reset is also being referred to as hardware factory reset. It does what the typical factory reset does and it reformats the data partition where all settings and majority of system-related files are saved. Once finished, the tablet will not only be reset to factory defaults, all possible corrupt data files would also be deleted giving the device a fresh start. This kind of reset will be most helpful if the tablet fails to boot normally into Android interface. Here’s how to do it:

  1. Backup all your important data as they will be deleted during the reset process.
  2. Turn off the tablet completely.
  3. Press and hold the Home key and the Volume Up key, and then press and hold the Power key.
  4. When Recovery Booting appears on the screen, release all keys.
  5. Press the Volume Down key to highlight “wipe data/factory reset.”
  6. Once highlighted, press the Power key to select it.
  7. Press the Volume Down key again to highlight Yes — delete all user data.
  8. Press the Power key to confirm the reset.
  9. Once completed, highlight “reboot system now” and press the Power key.
  10. Master reset is now complete and the tablet will restart.

Clear App Cache and Data

Cache files contain all necessary information about specific apps that are used by the system so that they can be easily and smoothly loaded. Data files, on the other hand, contain settings and user preferences. These files can easily be corrupted and when they do, it is more likely that an app would stop functioning normally. The most common result is frequent force closing of apps that may also affect core functions and operations. More often, app-related issues can be fixed by simply clearing an app’s cache and data. Here’s how…

  1. Swipe with one finger from the top of the screen to the bottom to bring down the Notification Panel.
  2. Tap the Settings icon (cogwheel).
  3. Under the Applications tab, touch Application manager.
  4. Swipe to the All tab.
  5. Scroll to and tap the app.
  6. Tap the Clear Cache button.
  7. Tap the Clear Data button.
  8. Read the warning and tap OK to confirm your action.

Taking a Screenshot

It’s easy to take a screenshot using Galaxy Tab S but unlike Samsung’s flagship, the tablet doesn’t have Air Gestures feature, so you only have one way to capture what’s on the screen.

  1. Go to the screen you want captured.
  2. Press the Home key and the Power key simultaneously.
  3. The tablet will then take the screenshot.
  4. The picture will be saved in the “Screenshots” folder and will be visible in the Gallery.

Close Apps Via Task Manager

Instead of the Menu key, Samsung replaced the function of key left of the Home key–it’s now called Recent Apps key. As the name implies, you will be able to view apps you recently used when you hit it. It is also through that key that you can access the tablet’s task manager.

  1. From any screen, touch the Recent Apps key to bring up the Recent Applications screen.
  2. You can swipe any app up or down to close it.
  3. Touch the Task manager icon at the bottom of the screen.
  4. All active apps will be displayed. Touch the End button beside the app you want to close and touch OK.
  5. To force close all active apps, touch the End all button.

Accessing Google Now

There are many benefits of using Google Now and one of them is that it delivers timely information based on your location, schedule or time of the day. People who are new to Android may have not known this service exists.

  1. Go back to the Home screen and then touch and hold the Home key until Google Now service appears.
  2. Tap Next.
  3. Touch Yes, I’m in to launch the service. You may have to choose an account if you’ve setup more than one Google account on your tablet.
  4. Now touch any of the available cards to get more details.

Adding a Contact

If you got a Galaxy Tab S with 3G capability, then adding a contact makes more sense. If you got the WiFi-only version, you can still use the tablet to store important contacts information. Here’s how you add contact on your tablet:

  1. From the Home screen, tap the Contacts icon.
  2. Touch the Add new contact icon (represented by a Plus sign) in the upper-right corner.
  3. Now, enter the name, phone number, and email address.
  4. If you wish to add a contact photo, touch the default thumbnail and choose the image you want to use for that specific contact.
  5. Touch Save.

Accessing the Notification Panel

The Notification Panel is hidden but can be accessed by swiping a finger from the top of the screen to the bottom. It contains shortcuts to most common functions and settings, so it is imperative you know how to access and use it.

  1. Pull down the Notification Panel by swiping a finger from the top of the screen to the bottom.
  2. If there are notifications, you can dismiss them by swiping to the left or to the right.
  3. You may also swipe a notification with two fingers, slightly apart, to expand it for more details.
  4. To access the Quick Panel, swipe from the top of the screen using two fingers.
  5. You may now turn on or off a feature by tapping on its icon.
  6. To reorder the shortcuts, touch and hold a shortcut and drag it to a new location.

There are other things not mentioned here that you can do in both Notification and Quick panels.

Copy & Paste Text

Tablets with larger screens are often use as alternative to laptops for word processing. Thus, Google made copy and paste functions easier on Android. Here’s how you do it on a Tab S:

  1. For this tutorial, let’s use the stock browser.
  2. Touch and hold the area containing the text you want to copy.
  3. The text will be highlighted.
  4. Touch and drag the anchors to enclose text that you want to copy.
  5. Touch Copy.
  6. Now open the location or app where you want to paste the text.
  7. Touch and hold the text field.
  8. Touch Paste.

Connect with us

We are among the very few people who offer free Android support online and we are serious about it. So, feel free to contact us regarding your concerns, questions and problems. You may reach us at [email protected] or post on our Facebook and Google+ pages.

Samsung Galaxy S2 Tutorials, Tips, Tricks and How Tos


This is the first part of our Samsung Galaxy S2 Tutorials series and we may be publishing more posts like this in the coming weeks as we continue to support the device. We seek to make things easier for our readers who want to troubleshoot problems with their phones. I’m sure you are already well-acquainted with your device but just browse through this post to see if there are procedures you don’t know yet.

For those who have issues with their Galaxy S2, we offer FREE online support–we will answer questions and offer solutions to problems you may have encountered. You can reach us at [email protected] but we urge you that when you contact us, provide as much details as possible so that we can accurately assess your problems. We also have our Facebook and Google+ pages that we use to help our readers. Lastly, I suggest you visit our Galaxy S2 Troubleshooting page as we listed more than 400 problems we already addressed before.

The following are tutorials you can find in this page. Click a link to jump to a tutorial:

How To Boot In Safe Mode

When in Safe Mode, all third-party apps and services are temporarily disabled. This makes the phone perform faster and any possible app-related problems will be gone. The following procedure will also help you determine if the problem is caused by a third-party or pre-installed app.

  1. Either the phone is on or off, remove its battery just to make sure it’s completely turned off.
  2. Re-insert the battery.
  3. Press and hold the Power button.
  4. When you see the first logo, release the Power key but immediately press and hold the Volume Down key.
  5. Continue holding the Vol Down key until the device has finished rebooting.
  6. When it reaches the Home or Lock screen, you will see “Safe mode” at the lower-left corner.

You can also make the phone boot in safe mode by following this simpler procedure:

  1. Remove the battery from the phone.
  2. Re-insert the battery.
  3. Press and hold the Menu key.
  4. While holding the Menu key, turn on the device.
  5. When you see the lock screen, you can release the Menu key.
  6. ‘Safe mode’ displays in the lower-left corner.

To exit safe mode, boot the phone normally.

Factory Reset Via Settings Menu

Factory Reset deletes all data saved in the phone’s internal storage as well as user settings and preferences. The procedure will bring the phone back to its default settings. Here’s how you do the factory reset via settings menu:

  1. From the Home screen, tap the Apps icon.
  2. Scroll to the right and touch Settings.
  3. Scroll down and tap Back up and reset.
  4. Select Factory data reset.
  5. Choose Reset device, and touch Delete all button.
  6. Once all data and settings have been deleted, the phone will automatically reboot.

Master Reset Via Recovery Mode

Another way to wipe all settings and data is via recovery mode using hardware keys. This also reformats the entire data partition thus deleting all possible files that may often cause problems.

  1. Turn your phone off.
  2. With the phone off, press and hold the Volume Up key and the Home key, then press and hold the Power key. You’ll see the Android recovery screen.
  3. Scroll to Wipe Data/Factory Reset using the Volume Up or Down keys. Select with the power key.
  4. Scroll down to Yes, Delete User Data and select it.
  5. Your master reset is now complete.
  6. Go to Reboot System Now to restart the phone.

Wipe Cache Partition

The cache partition is a directory where all app caches are saved and is not easily accessible to users. More often, corrupt caches will disrupt the normal operation of the phone that often result to boot loops or incomplete boot ups. Like master reset, you need to boot in recovery mode to access the command to wipe the cache partition:

  1. Turn off the device.
  2. Press and hold both Volume Up and Volume Down keys at the same time.
  3. Press the Power key only until the phone vibrates once, then release only the Power key.
  4. Continue to hold the Volume up and Volume Down keys until the Android System Recovery screen appears.
  5. Press the Volume Down key to highlight wipe cache partition.
  6. Press the Power button to select.
  7. Highlight reboot system now and press the power button again to reboot.

Soft Reset Procedure

For minor hardware and software glitches, soft reset is very effective that is why it is recommended you follow the procedure below if the phone cannot boot up properly.

  1. While the phone is on, remove the back cover and pull the battery out.
  2. Press and hold the Power key for a minute.
  3. Place the battery back in and the back cover.
  4. Turn the phone on.

Clear App Cache

When an app is run for the first time after installation, Android will store files in the cache partition. These files are used so that the next time the app is loaded, the process will become smoother and faster. More often, caches become corrupt. When it happens, app will fail to load so you need to clear the cache to fix the problem:

  1. From the Home screen, tap the Apps icon.
  2. Scroll to the right and touch Settings.
  3. Scroll down and tap Applications.
  4. Tap All tab.
  5. Now scroll to the app and tap on it.
  6. Tap the Clear Cache button.

Clear App Data

Aside from the cache, Android will also save files in the data partition. These files contains all settings and user preferences. When these files become corrupt, the app will also fail to load and may sometimes affect the phone’s normal operation. Clearing app’s data will fix the problem:

  1. From the Home screen, tap the Apps icon.
  2. Scroll to the right and touch Settings.
  3. Scroll down and tap Applications.
  4. Tap All tab.
  5. Now scroll to the app and tap on it.
  6. Tap the Clear Data button.

Turn Off Driving Mode

There are times when your phone just won’t quite speaking about things that’s happening in it. It’s because of the Driving Mode having been turned on. This feature is very helpful when both your hands are on the wheel driving, but if you’re not, then this feature will become very annoying. Here’s how to turn it off:

  1. From the Home screen, tap the Apps icon.
  2. Scroll to the right and touch Settings.
  3. Select Voice input and output.
  4. Choose Text-to-speech.
  5. Uncheck Driving mode.

Turn On Mobile Data

If you are outside your WiFi network range and you need to browse the web or send/receive emails, you need mobile data to connect to the internet. Mobile data is also needed to send / receive MMS or picture messages. So it pays to know how to turn it on:

  1. From the Home screen, tap the Apps icon.
  2. Scroll to the right and touch Settings.
  3. Tap Data usage.
  4. Tap the toggle switch next to Mobile data to turn it on.

Turn On Packet Data

Even if mobile data is already turned on and you still can’t receive picture messages or MMS, you need to enable use of packet data. Here’s how…

  1. From the Home screen, tap the Apps icon.
  2. Scroll to the right and touch Settings.
  3. Tap More…
  4. Scroll down and tap Mobile networks.
  5. Check Use packet data.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android that is available in the market today. And don’t worry, we won’t charge you a single penny for your emails. Email us via [email protected] any time. We read every email but can’t guarantee a response. Lastly, if we were able to help you, please help us spread the word by sharing our posts with your friends or visit our Troubleshooting Page. Thanks.