With all the constant updates and compatibility issues, we understand that you might come across issues with your Android device.  TheDroidGuy has been listening to the users with the most common issues and have gathered the best solutions for the problems you may come across.

Having problems with your Android smartphone?  Here are some of the most common Android issues:

Phone Won't Turn On Troubleshooting

Phone Not Charging Troubleshooting

Text Not Sending Troubleshooting

Have other issues?  Get started by selecting your device:

Below are the most popular devices we’ve aggregated so far, if you don’t see your phone in this list, check out our mailbag section for more devices.

Be sure to check out these accessories that may help with your issues.

Samsung Galaxy S7

Samsung Galaxy S7 Edge

Samsung Galaxy S6

Samsung Galaxy S6 Edge

Samsung Galaxy S6 Edge Plus

Samsung Galaxy S5

Samsung Galaxy S4

Samsung Galaxy S3

Samsung Galaxy Note 7

Samsung Galaxy Note 5

Samsung Galaxy Note 4

Other Devices

Upgrade Your POS Phone

According to studies, most people change their phone every 2 years.  If you’re sick and tired of constantly fixing your current phone, here are some options.

Save Money on your Phone Plan:

Sick and tired of the bloated data plans and phone plans?  Here are some tips to save you some money.

Android Issues Questionnaire:

Still can’t find solutions do your problems?  Let us help you.

First, please like us on Facebook.

Then, simply fill out our issues questionnaire, and our team try to help you out.  We like to help out our fans, so please be sure to like us on Facebook, we do give our fans priority when we respond to questions.



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  1. Hello, please I need help. My s7 edge’s memory got filled up on its own even when I deleted an app of over 1gb, it just got back to showing me “storage space running out ” after some hours after it was left idle.

  2. My Galaxy s5 will not start easily or stay running reliably. It will try to reboot on its own until it depletes the battery. It freezes indiscriminately. Sometimes, it makes a screachy noise and shows some messed up pixels on the screen. Here’s what I have done so far:
    !. Tried a soft reboot with the battery out and power button depleted of any lingering charge. Used an alternate Samsung charger and charged 10 hours
    2. Inspected and gently cleaned battery terminals.
    3. Tried to operate in safe mode to check on errant apps
    4. Installed Samsung Smart Switch on pc and backed up phone data
    5. Executed a factory level reset which helped moderately
    6 Executed a second backup and factory reset after trouble started again.
    I did this all on m own with guidance from tech support and the community. I went to 2 t-Mobile stores for help and they just blinked at me. Nothing has worked. I am a 58-year-old woman.This is literally my first smart phone I need my phone to work. It is only 15 months old and I can’t afford another one. HELP!
    This is literally my first smart phone

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