The #Samsung #Galaxy #S9 is a flagship phone released last year that uses some of the latest hardware components allowing it to have an excellent performance . The phone uses either a Snapdragon 845 or Exynos 9810 processor combined with 4GB of RAM allowing it to run multiple apps smoothly. Its use of a 5.8 inch Super AMOLED display not only makes the phone great for viewing multimedia content but allows it to become a great gaming device as well. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 takes too long to charge issue and other related problems.
If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S9 Takes Too Long To Charge
Problem: I have a Samson 8 phone. And I thought I was making the mistake not plugging my charger in all the way in. But now I realize there is something wrong. It beeps when I stick in the charger. But when I wake up in the am. No charge. I am using the charger that came with my phone. And sometimes when I go to charge my phone it will give me a long charge time. Like 22 hours. I unplug it then it will give me 3 hours. It doesn’t happen all the time. But it’s definitely getting worse
Solution: The first thing that you should do in this case is to make sure that the problem is not caused by some dirt lodged in the charging port of the phone. Clean the charging port using a can of compressed air. Once this is done try charging the phone again. If the problem still occurs then try using a different charging cord and wall charger.
It’s also best to check if this problem is caused by a software glitch by doing a factory reset. Once the reset is complete do not install any apps in the phone yet.
If the above steps fails to fix the problem then this could already be caused by a faulty hardware component. The best thing to do right now is to bring the phone to a service center and have it checked.
S9 Overheats When Charging
Problem: I have bought this Samsung Galaxy S9 and I just recently dropped it and it cracked where the camera and the flash are located. When I was charging my phone it overheated that it got really hot, is this normal even though it cracked by where the camera and flash is? what are consequences can happen after the drop? do they really get that uncomfortable hot? I need your help. Thank you.
Solution: The drop might not have cracked the camera lens but also damaged the battery which is why the phone overheats when you try to charge it. Before bringing in the phone to a service center and have it repaired you should eliminate the other factors that could be causing this problem by following the troubleshooting steps listed below.
- Clean the charging port of the phone using a can of compressed air.
- Charge the phone using a different charging cord and wall charger.
- Backup your phone data then do a factory reset. Check if the phone still overheats when charging.
S9 Restarts When It Gets Wet
Problem: When my S9 gets wet it restarts, as soon as the “port moisture detected” notification comes up. Even when it’s just damp in the room or misty, it does it, not necessarily getting water directly on the device. The weird part is it worked fine and I could use it in water before, but since the oreo update now it restarts when it gets this notification.
Solution: If this problem occured right after a software update then it could be caused by old software data that has not been completely removed during the update process. If this old data sticks around then it could cause a conflict with the new software version resulting in this problem. The best thing to do right now is to backup your phone data then do a factory reset. Do not install any apps in your phone after the reset instead try to check first if the issue still occurs. If after the reset the problem still persists then this might already be caused by a faulty hardware component in which case you will need to bring the phone to a service center and have it checked.
S9 Keeps On Restarting
Problem: I have a S9 and had updated the phone software… now my phone became very slow and i checked for updates and it showed some update and i downloaded the updates and started installing updates (phones battery was at 20% and i plugged in before starting update)… after update, the phone is now keeping on restarting… hence i tried to soft boot by pressing and holding power button and volume down and releasing power button once it started turning on… and again the fone was keeping on restarting… Iit booted to recovery mode and i did system reset now option… and no change, then i tried wipe cache partition 2 times… still no change… what to do? Please help me asap…
Related Problem: Hello, I have a samsung galaxy S9 and it freezes and randomly restarts I have tried deleting the system cache via recovery mode and also booting up in safe mode, and finally factory reset my phone it booted back up recovered all my personal data and still continues to restart. I have no idea what’s been causing it. it started a few days ago. If you have any info that could help me fix this problem it would be much appreciated. I am unsure of my android version so I picked Nougat. Thank you
Solution: If the problem occurs even after a factory reset then this might already be caused by a faulty hardware component. Does your phone have a microSD card installed? If it does then try removing it as this might be causing the problem. If the issue persists then I suggest that you have this checked at a service center.