Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S8+ fix the issues that they are experiencing with their phone. This model is one of the two flagship phones released by the South Korean giant last year which can be easily distinguished by its larger 6.2 inch Super AMOLED display. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S8+ BSoD after software update issue and other related problems.
If you own a Samsung Galaxy S8+ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S8+ BSoD After Software Update
Problem: Hello, i have a samsung S8+ with t-mobile carrier. On July 7th early morning i received an oreo update and i update it. It works fine and no error. At the afternoon, suddenly my battery completely drained and then i try to charge it. After leaving it charging for more than half hours, my phone is entering a bsod state. What made me confuse is, my screen stay dark but i can still access my phone. So i use my phone like a blind person, everything works fine but the screen stays dark. I’ve been trying all the method to exit bsod but no method are works for me. Is it a hardware issue on the lcd?
Solution: What you will want to do right now is to check if a software glitch brought by the update is causing the problem. Start your phone in recovery mode. If the screen works in this mode then you need to do a factory reset here. Take note that this will erase your phone data.Once the reset is complete restart your phone.
In case the above step fails to fix the problem then this is most likely caused by a faulty hardware component possibly the display assembly. The best thing you can do right now is to bring the phone to a service center and have it checked.
S8+ Not Turning On
Problem: Hello, I have an S8 plus. I stuck it in my bra while berry picking, and got sweat on it. However, it seemed fine until I got home. About an hour after I stopped picking, and the phone was in a cool home, I noticed a vertical line on the screen. Then more lines. Then white/cloudy screen with lines. Then unable to turn off or use the power button. Within another hour, the phone was completely unusable. I did a soft reset it still doesn’t work. Seems to be on, but touchscreen and power button don’t respond. Any suggestions? Thank you for your assistance.
Solution: It looks like the problem could be caused by moisture entering the phone. Try placing the phone in a bag of rice for at least 48 hours. Once this is done check if the issue still occurs. If it still persists then you will need to bring the phone to a service center and have it checked.
S8+ Screen Flickers When It Is Cold
Problem: My Samsung Galaxy S8+ works fine except the display. It usually isn’t too much of an issue but when my phone gets very cold, the screen begins flickering green rapidly. Occasionally the display won’t work if the phone is too cold, and when I turn my brightness down a certain amount it will begin flickering. It isn’t too much of an issue for me, but is this harmful to my phone, and is there a way I could fix the issue?
Solution: Unfortunately, this looks like a hardware related problem already. The best thing that you can do right now is to backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs. If it does then you need to have this checked at a service center.
S8+ Screen Is Black
Problem: Hi, I own Samsung Galaxy S8 plus which is very cool and have a nice feature overall. but suddenly last night, after finishing chatting with my friends, suddenly there few line blur over the screen. then green, blue and red spot appear and cover the whole screen. My screen became brighter and brighter before it goes blank. i can still switch on like usually but the screen full with red and green spot like a rainbow before it goes blank over and over. the blue light on the top also appear but the screen still can’t be open
Solution: The best thing that you can do right now is to start the phone in recovery mode. Id the screen works in this mode then you will need to do a factory reset as the problem could be caused by a software glitch. Take note that the reset will erase your phone data. If this does not fix the problem then this is already a hardware related issue in which case you will need to bring the phone to a service center and have it checked.