Text messaging is one of the most convenient forms of communication today. Its popularity grows even larger now that almost everyone has access to a mobile phone. The #Samsung #Galaxy #S6 is one such phone that makes it easier for people to send and receive text messages due to its advanced messaging features. There are however instances when certain issues can occur when trying to send out or receive a text message which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 shows unread message in text icon but no new text issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Shows Unread Message In Text Icon But No New Text
Problem: Hi, I have an unread text message that I cannot locate, it shows 1 message on the envelope icon and on screen lock displays ‘1 new message’
Solution: If you have checked all of the text messages in your phone and don’t see a new one then this issue is usually caused by some form of corrupt temporary data in the text messaging app. You will need to clear the cache and data of this app from the application manager to fix this problem.
S6 Freezes When Typing Message
Problem: I am sometimes unable to type a text message..I can start a new text message but then it won’t let me type..sometimes the letters just come off the keyboard and then it freezes!!
Solution: Does your phone only freeze when typing on the text messaging app? If it does then you will need to clear the cache and data of the text messaging app. You should also clear the cache and data of the keyboard app.
If the issue persists then try wiping the cache partition of your phone from the recovery mode. If this fail then your last option is to backup your phone data then do a factory reset.
S6 Not Receiving Group Text Messages
Problem: I can not receive group texts messages on my phone. I have tried getting rid of go sms pro , thinking that was the problem , it was not. I have made sure that the group message is turned on in the phone, which it is. I don’t know what to do from there. This phone is only a couple of days old. Please help if you are able Thank you for your time.
Solution: Since sending and receiving a group text message uses a mobile data connection make sure that you have an active data subscription. You should also make sure that your phone is using the correct APN settings. You can verify this by comparing your phone settings with the one being used by your carrier. Make the necessary changes in the APN settings of your phone if needed.
Since you mentioned that this phone is only a couple of days old was your previous phone an iPhone? If it was then you should deregister your number from the iMessage service as this might be one of the reasons why this problem is happening.
S6 Can’t Send Photos With Messages
Problem: Samsung Galaxy 6 unable to send photos with messages. Can receive messages with photos but not send. Your solution said to disable VoLTE on phone call settings but that does not work as menu options in your instructions do not exist on this handset. Currently using China Mobile but had same issue with Telstra in Australia so phone related not carrier related Also cannot do soft reset as unable to remove battery
Solution: This was a common issue a few months back and turning off VoLTE was a temporary solution until a software fix was made. I believe that the fix has already been released for this particular issue. You should try checking if a software update is available for your phone then update it accordingly.
S6 Can’t Receive Text From Certain People
Problem: I can text and receive texts from just about everyone. Except for 2 people. I can text them, but can’t receive the text back from them, and that’s just with 2 people. Could you please help me figure this out? I just got this phone last night
Solution: Make sure that you have not placed both number in the Spam list.
- Go to the Messages messages app, then tap on “More” in the top right corner and select Settings
- Tap into Spam filter
- Tap on Manage spam numbers
If the number of both contacts are on the list then you should unblock them by tapping the minus sign beside the number.
If no numbers are on the spam list then both contacts might be sending you an iMessage. Was your number previously linked to iMessage? If it was then you have to deregister your number from this service.
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