Samsung Galaxy S5 Stuck In Download Mode After Software Update Issue & Other Related Problems

The #Samsung #Galaxy #S5 has undergone several software updates ever since it was released in 2014. From Android KitKat, to Android Lollipop, and now Android Marshmallow the phone has been able to work quite well with these updates. Owners of this phone model who have been regularly updating their phone software don’t have any major issues with it however there are instances when certain problems can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 stuck in download mode after software update issue & other related problems.


If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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S5 Stuck In Download Mode After Software Update

Problem: Hello!! I have the Samsung Galaxy S5. I completed the Marshmallow update yesterday because I thought it might help my phone as it has been super slow (especially with sending messages). After the update it was okay for several hours. This morning, when I switched it on; again it was slow, even slower than usual. I attempted the restart option, but since then it has been stuck in the ODIN mode “downloading….Do not turn off target”. I tried your tip with holding the volume down button, but nothing happened.  What do I do now? Looking forward to your assistance.

Solution: Try taking out the phone battery and microSD card ( if you have one installed) then press and hold the power button for at least a minute. This will discharge the phone circuit and clear its RAM. Once this is done reinsert just the battery then try turning on your phone.

If the phone is still stuck in downloading mode then try performing the steps listed below.

  • Start the phone in recovery mode then wipe its cache partition. Restart your phone
  • Start the phone in recovery mode then do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy before proceeding.

S5 Not Upgrading Software

Problem: I cannot upgrade my Galaxy S5 to Lollipop although I am running KitKat 4.4.4. I need help to upgrade my phone! When I run the software checker thing, it says there is no update! I run MetroPCS…

Related Problem: I have a s5 and when i go to the software update it says in the version line that it’s running 5.0 when i try to do the update it says device software is up to date even though it really isn’t up to date.  i have tried factory reset to fix the problem and have had no luck. i have had over 9 gigs of storage so i know that isn’t the problems.

Related Problem: This is an unlocked Samsung Galaxy S5 GSM phone which was originally with Verizon and now with Consumer Cellular.  It has Android 5.0 installed and even though the phone is activated and has been for more than a year I am unable to update the OS to Android 6.

Solution: Before your phone can be updated to the latest software version there are certain conditions that your device must meet which we have listed below.

  • If the phone has been unlocked then it should be running on its original network.
  • The phone must not be rooted.
  • The phone must not be running on a custom software.

If your phone meets the conditions listed above and it still can’t get the updates then follow the steps listed below.

  • Connect your phone using a USB cord to a computer with Kies or Smart Switch running then let the software update your phone.
  • Backup your phone data then do a factory reset. Once the reset is complete try checking for the update again using the OTA method or by using your computer.

If the above steps fail to update your phone then you should consider manually flashing the updated firmware file to your phone. Instructions on how to do this can be found at several of the popular Android forums online.

S5 Keeps Turning Off And Freezes

Problem: my samsung galaxy s5 keeps turning off but not all the way and it freezes up and turns off and it also says that an app is not responding but it is working . also i do not have lollipop the newest software but it says it is up to date . it just started and the battery drains way too fast .

Solution: You will need to check first if this issue is caused by a glitch in the phone software. Since your phone has several issues I suggest that you backup your phone data then do a factory reset. Once the reset has completed try to check if the issue still occurs.

It’s very likely that the freezing and battery drain issue will be resolved after the reset. If the phone software still does not update after the reset then you should consider manually flashing the updated firmware file to the phone. You should check out the various Android forums online on how to flash your specific phone model.

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

One Reply to “Samsung Galaxy S5 Stuck In Download Mode After Software Update Issue & Other Related Problems”

  1. Hello,
    My samsung S5 almost every time i am opening the internet or an application is downloading my last file that was downloaded on my phone.
    can you please help with advices
    Thank you.

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