A lot of #Samsung Galaxy #S5 owners are quite pleased with this smartphone. Being a former flagship model with top of the line specs, this model is powerful enough to handle anything thrown at it. Since its release in 2014 this device has proven to be a dependable daily driver. There are however instances when some issues can occur on this device. What we will be discussing today is the Galaxy S5 is not charging issue & other power related problems. We have gathered several issues of this nature sent our way and have provided the best possible troubleshooting steps below.
If you own a Samsung Galaxy S5 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
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S5 Is Not Charging
Problem: Though my phone says it is charging (has the lightening bolt symbol), it still is not charging, I have the phone turned off, “charging” and, it is losing power.
Related Problem: It’s a new phone when I plug it you can see that it’s charging but actually it’s draining and you can see the percentage fade away. I tried everything Help me
Solution: There are instances when despite the phone charging it seems to be losing power. One of the common reasons behind this is that the battery has become weak. When this happens it discharges power quicker than it is being charged. The best way to deal with this is to get a new battery. However, before spending some cash on a new battery you should consider checking other factors first that could be causing the problem which we have listed below.
- Clean the charging port of your phone. A dirty charging port can usually cause some charging issues. If necessary, clean this port using a can of compressed air or cotton bud dipped in alcohol.
- Try using a different charger and charging cord.
- A software issue can also cause this type of problem. To eliminate this possibility I suggest you backup your phone data and do a factory reset.
S5 Won’t Charge Unless Charger Is Bent
Problem: Phone won’t charge unless charger is bent at a certain angle with applied force. Multiple chargers have been tested. How can i fix this?
Solution: One of the common charging issues that can occur is that the phone does not charge unless the cord is bent at a certain angle. The reason behind this is that the charging cord has become faulty. There may be some wire inside the cord that has been disconnected or has come loose. Try replacing the charging cord then check if the phone will now charge.
If the issue still persists then you need to clean the phone’s charging port using a can of compressed air or cotton bud dipped in alcohol. Presence of dirt or debris in the port can affect the way your phone charges.
S5 Does Not Start
Problem: It’s a long story. My mom had the first Galaxy s5, and the sound completely stopped working so made a claim. She went through hell with t-mobile making the claim because on their system it said she stopped paying for it. She went in the store after receiving a letter that said she still had it, and they sent her a replacement. Well the phone came and then another phone came. We got two Galaxy s5’s. Awfully convenient since my phones screen is totally shattered and it’s hard for me to even see what I’m writing right now.I didn’t have a SIM card that would fit the extra phone but we booted it up anyway and started to set it up. Update it and stuff like that, since we have wifi. The phone doesn’t have a back but we had an extra battery so I was just super careful and held the battery in. The phone was working fine at first, then it started freezing. I had put a few apps on there. Snapchat, Instagram, Facebook, messenger, kik, and DU battery extender or something along those lines because it was draining really fast. The phone froze a couple times before the apps. Then later that night it started to restart itself randomly when I wasn’t even touching it. It was stuck in an endless loop of starting itself. So of course I left the battery out for a little while and tried again. When I turned it back in it was okay for a little while, then out of nowhere it made a strange static noise and froze. Then when I waited and turned it back on, when it would get to the t mobile logo where it should make its little beeps it made the static noise and stopped again. So then I tried again, and it had an error message about an unauthorized operating system. I did a factory reset and cleared everything off the phone. Now it starts up SOMETIMES. You get past the wifi setup, and it freezes. Once it didn’t just make a static noise, but it starting screaming at me. Like seriously a high pitched ear piercing noise. Like dial up or something. One of the few times I booted it up I got a kernel message in yellow letters. Is this phone bricked? Did t-mobile figure out they made a mistake and lock me out? Is there any hope? When we got the phones, both the packages had the same exact tracking number. Is it possible that both of them have the same vin number or something..? I don’t have a SIM card in it yet, is it just confused? Did I fry it’s little brain? Can I plug it into a laptop and do something? Anything?
Solution: There are two possible reasons why this issue is happening. First, the phone software could be corrupt. Since you are getting an unauthorized operating system error and this phone is obviously not brand new the best way to fix this is to flash the phone with its stock firmware. You will need a copy of the phone firmware file as well as the latest version of Odin installed in your computer to do this. For the exact procedure on how to do this you can check out some of the popular android forums online. THe second possible reason is that the issue is caused by a hardware problem. Try connecting the phone to its wall charger then check if the issue still occurs. If it doesn’t then you may need to replace the battery. If the problem still persists then I suggest you have the device checked at an authorized service center.
S5 Shuts Down On Its Own
Problem: Yes my phone shuts down it did it twice but I found it weird because only shut down when was very cold outside the two times a day well I’m guessing it might just be because of the cold like you no more Thanks But give me an email asap thanks.
Solution: In most cases where the phone shuts down on its own it is usually caused by some form of corrupt temporary data. I suggest you wipe the cache partition of your phone from the recovery mode first then check if the problem still occurs. If it does then consider doing a factory reset. Take note that you should backup your phone data before doing this procedure.
Another factor that can cause this problem is a faulty phone battery. Try to observe if your phone shuts down while you are charging it. If you have a spare battery can also try using it in your phone.
S5 Keeps On Restarting
Problem: my phone will just turn off and it goes through the whole process of resting and just repeats itself over and over again without turning on
Solution: This issue is called a boot loop problem where the phone continuously goes in a loop of restarting. In most cases this is caused by a corrupt phone software. What you want to do first in this case is to start your phone in recovery mode then wipe the cache partition of the device. If the issue persists then go back to recovery mode and do a factory reset. Take note that this will delete your phone data.
One other factor that can cause this problem is a faulty battery. Try connecting your phone to its wall charger then see if the issue still occurs. If it doesn’t then you should replace the battery.
A corrupted microSD card can also cause this type of problem. If your phone has one installed then try taking it out.
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