Samsung Galaxy S10 Troubleshooting

What issues are you experiencing?

Internet & Network
Operating System
Calls & Texts
Applications

Specifications

Memory
  • 8GB RAM
  • 128GB / 256GB ROM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 3400 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.1 inches, 93.2 cm2 (~88.3% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~550 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
Build
  • Dimensions: 149.9 x 70.4 x 7.8 mm (5.90 x 2.77 x 0.31 in)
  • Weight: 157 g (5.54 oz)
  • Build: Front/back glass (Gorilla Glass 6), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

How To Factory Reset Galaxy S20

By Harold | February 5, 2020

It is important that you know how to factory reset Galaxy S20, or any smartphone for that matter, because problems occur every now and then even to high-end devices.  No matter what the problem is, you can always expect that a factory reset will fix it, especially if it’s not really that serious.  The procedure

How to Access Developer Options and Enable USB Debugging on Galaxy S10

By Harold | February 4, 2020

USB debugging is a mode that allows your Galaxy S10, or any Android device for that matter, communicate with computers for the purpose of development. It is under Developer options and by default, the mode is hidden away that’s why if you need to have access to the former before you can enable USB Debugging

How To Enable Developer Mode On Galaxy S10

By Harold | February 4, 2020

Users who like to play with the settings of their phones should be able to appreciate the importance of the Developer Options on their smartphones. In this post, I will show you how to enable the developer mode on Galaxy S10 so that you’d be able to enjoy tinkering your device to your satisfaction. Google

How to Reset All Settings on Galaxy S10

By Harold | February 2, 2020

You only need to reset all settings on your Galaxy S10 if there’s a problem with its performance but don’t want to lose the files that are stored in its internal storage.  Doing this procedure will bring your phone back to its factory default settings without deleting your personal files and data.  If you think

How to Force Restart Galaxy S10

By Harold | February 2, 2020

The Forced Restart is the easiest troubleshooting procedure you can always use if you encounter issues with your phone. Even high-end devices like the Galaxy S10 and its variants may develop problems every now and then. But more often than not, those problems are not that serious and can be fixed by this method. That’s

How To Hard Reset Galaxy S10 (Android 10)

By Harold | January 31, 2020

Aside from the usual factory reset, you can also master reset or hard reset Galaxy S10. It will give you the same effects and benefits.  The only difference between these two methods is how they’re done. While the factory reset requires your phone to be working with accessible Settings menu, the hard reset can be