Samsung Galaxy S10 Troubleshooting

What issues are you experiencing?

Internet & Network
Operating System
Calls & Texts
Applications

Specifications

Memory
  • 8GB RAM
  • 128GB / 256GB ROM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 3400 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.1 inches, 93.2 cm2 (~88.3% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~550 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
Build
  • Dimensions: 149.9 x 70.4 x 7.8 mm (5.90 x 2.77 x 0.31 in)
  • Weight: 157 g (5.54 oz)
  • Build: Front/back glass (Gorilla Glass 6), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

T-Mobile Updating Galaxy S10 and S10+ Cameras with ‘Manual Night Mode’

By Valerie | August 19, 2019

If you’re a T-Mobile customer and are waiting for the Manual Night Mode update on the Samsung Galaxy S10 and the S10+, well, the wait is finally over. The carrier is finally rolling out the update which enables the much-awaited camera feature and is surprisingly the last carrier to send the update. AT&T and Verizon

How to unfreeze a frozen Galaxy S10 | easy steps to fix unresponsive device | soft reset procedure

By Harvey | August 10, 2019

The Galaxy S10 is undoubtedly one of best smartphones your money can buy right now. Its hardware is superb and this premium phone sports that best components available for electronics at this time. On the software side, this device runs the latest Android OS has to offer with Android 9 Pie. In general, the Galaxy

How to delete email messages on Galaxy S10 | easy steps to clear emails

By Harvey | August 10, 2019

Deleting email messages on Galaxy S10 is easy. Whether you’re trying to get rid of unwanted emails or erasing old ones, this short guide should help you how to clear up your email inbox. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you

How to fix Galaxy S10 Bluetooth issues | troubleshooting Bluetooth connection issues

By Harvey | August 10, 2019

Bluetooth connection problems can take many forms. This is true for all smartphones in the world today. In this troubleshooting article, we handle Galaxy S10 Bluetooth issues only. If you are experiencing Bluetooth problems lately, spend some time reading all the suggestions in this post. Before we proceed, we want to remind you that if

How to screenshot on Galaxy S10 [easy steps to capture your screen]

By Harvey | August 10, 2019

On your Galaxy S10, there are a number of ways to capture a screenshot. Learn how to do each of these methods by checking out the steps below. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the

How to clear app cache and data on Galaxy S10 | easy steps to delete app cache and data

By Harvey | August 10, 2019

Are you having an issue with a particular app and you don’t know where to start your troubleshooting? Well, you should consider wiping the app’s cache and data. In this post, we’ll show you the easy steps on how to clear app cache and data on Galaxy S10. Before we proceed, we want to remind