Samsung Galaxy S10 Troubleshooting

What issues are you experiencing?

Internet & Network
Operating System
Calls & Texts
Applications

Specifications

Memory
  • 8GB RAM
  • 128GB / 256GB ROM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 3400 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.1 inches, 93.2 cm2 (~88.3% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~550 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
Build
  • Dimensions: 149.9 x 70.4 x 7.8 mm (5.90 x 2.77 x 0.31 in)
  • Weight: 157 g (5.54 oz)
  • Build: Front/back glass (Gorilla Glass 6), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

How to reduce file size of photos and videos on Galaxy S10

By Harvey | December 5, 2019

Starting with flagships Galaxy S9 and S9+ and continuing with the Galaxy S10 models (S10, S10+, and S10e), Samsung introduced a way to help significantly reduce file size photos and videos using High Efficiency Image File (HEIF) and High Efficiency Video coding (HEVC) formats. These formats take less storage space compared to standard photos and

How to record and edit GIF on Galaxy S10

By Harvey | December 5, 2019

Your Galaxy S10 is packed with features that even savvy users may not right away discover. One of such features is the capability of your Galaxy S10 to record GIF or animated image. Although this feature is not unique to the Galaxy S10 models, as it previously debuted with the Galaxy S10, it’s nice to

How to fix distortion in photos using Galaxy S10 Ultra Wide Camera

By Harvey | December 5, 2019

In case you did not notice it before or yet, photos taken by ultra wide camera on a Galaxy S10 has distortion around the edges, also known as fish-eye effect. If you want to fix that, you simply have to enable an option under Camera app settings. The Galaxy S10 devices (S10, S10 Plus, and

How to add watermark on Galaxy S10 photos

By Harvey | December 4, 2019

Almost all flagship Android phones have an automated feature that puts a watermark on every photo you take except in Samsung Galaxy S and Note models. It appears that Samsung intentionally hide adding a watermark on photos. Although adding a watermark is simple and easy on your Galaxy S10, it can’t be implemented for all

Galaxy S10 5G Will Get 3D Face Unlock with Android 10

By Valerie | November 8, 2019

As per a new report, the Samsung Galaxy S10 5G could get a significant security boost with the Android 10 update. According to beta firmware currently floating around in South Korea, this update will introduce 3D Face Unlock, a much more sophisticated authentication system that leverages the dedicated front-facing 3D depth camera. It is understood

How to fix Twitter keeps crashing on Galaxy S10 | Troubleshoot Twitter has stopped error

By Harvey | November 7, 2019

We’ve got some reports about some Galaxy S10 users encountering problems with Twitter app. If you are one of the unfortunate users that has Twitter keeps crashing issue, find out the things that you should do to fix it. This is a list of solutions that you must do in order to find out where