Samsung Galaxy S10 Plus Troubleshooting

What issues are you experiencing?

Camera
Audio
Storage

Specifications

Memory
  • 1 TB, 12 GB RAM,
  • 128/512 GB, 8 GB RAM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 4100 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 102.2 cm2 (~87.5% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~526 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
  • 10 MP, f/1.9, 26mm (wide), Dual Pixel PDAF
  • 8 MP, f/2.2, 22mm (wide), depth sensor
  • Dual video call, Auto-HDR
  • [email protected], [email protected]
Build
  • Dimensions: 157.6 x 74.1 x 7.8 mm (6.20 x 2.92 x 0.31 in)
  • Weight: 175 g / 198 g (ceramic) (6.17 oz)
  • Build: Back glass (Gorilla Glass 5), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

Fix Samsung Galaxy S10 Plus that keeps lagging or became sluggish

By Felix Harley | September 9, 2019

If a high-end smartphone like the Samsung Galaxy S10 Plus keeps lagging or became sluggish, then there could be an issue with its firmware. Performance problems are often tied to system issues and while they’re often very annoying, they’re not really that difficult to fix. In fact, you may be able to make your phone

How to fix Samsung Galaxy S10 Plus with slow performance

By Felix Harley | September 9, 2019

When your high-end smartphone like the Samsung Galaxy S10 Plus starts to have slow performance or becomes sluggish, you can almost expect it to be a firmware issue unless your phone shows signs of physical and/or liquid damage. There are also times when such issue is caused by some apps especially heavy or graphics-intensive games.

Samsung Galaxy S10 Plus WiFi connection keeps dropping

By Harold | September 9, 2019

If your WiFi connection keeps dropping while you’re using your premium phone like the Samsung Galaxy S10 Plus, the issue could be minor and temporary. Needless to say, you may be able to fix it on your own without bringing the phone back to the store or shop. Network issues are often very easy to

Netflix keeps crashing on Samsung Galaxy S10 Plus

By Felix Harley | September 9, 2019

If a popular app like Netflix keeps crashing on a high-end phone like the Samsung Galaxy S10 Plus, it’s either the problem is only limited to the app or it could be a sign of a serious firmware issue. Nevertheless, if you can’t enjoy your free time without Netflix, then you will have to get

How to get rid of virus infection popup on Samsung Galaxy S10 Plus

By Felix Harley | September 9, 2019

The virus infection popup that keeps showing up on your new Samsung Galaxy S10 Plus is probably just a fake notification. The purpose of these pop-ups is to bring the user to a certain website where they will be asked to download some apps that will “help” them get rid of the virus in their

How to unfreeze a frozen Galaxy S10 Plus

By Harold | September 8, 2019

A frozen Galaxy S10 Plus is actually a sign of a firmware issue despite the fact that it may seem like a hardware problem. Most of the time, this problem occurs after an update but there are times when the firmware just crashes and leaves your phone to become unresponsive. If you’re familiar with the