Samsung Galaxy Note9 Troubleshooting

Samsung Galaxy Note 9

What issues are you experiencing?

Recent Guides

What to do if Twitter keeps crashing on the new Samsung Galaxy Note 9?

By Harold | September 13, 2018

Twitter app is one of the most used apps across all mobile platforms and I’m pretty sure that its developers make sure it’s updated regularly to address possible compatibility issues. However, there would always come a time that you you’d encounter some problems while using it. Such is the case with some Samsung Galaxy Note

What to do if Messenger keeps crashing on Samsung Galaxy Note 9?

By Harold | September 7, 2018

Unlike Facebook, the Messenger doesn’t come pre-installed on your Samsung Galaxy Note 9. In fact, to be able to use the instant messaging feature, you need to download it from the Play Store. While we know Facebook makes sure its applications and services are regularly updated and are working properly across all platforms, there would

Samsung Galaxy Note 9 Error: Unfortunately, Internet has stopped

By Harold | September 7, 2018

When your Samsung Galaxy Note 9 starts to pop up the error message “Unfortunately, Internet has stopped” the problem isn’t about your internet connection. The error actually means that the default web browser called Internet has crashed. The cause of the problem could be a minor issue with the app or the firmware. It’s also

Samsung Galaxy Note 9 Error: Unfortunately, Messages has stopped

By Harold | September 7, 2018

The error “Unfortunately, Messages has stopped” is basically a notice telling you that the default text messaging app has crashed or keeps on crashing. As a result of this, you may not be able to read your text messages because most of the time, the app crashes the moment you open it. It may be

Samsung Galaxy Note 9 Error: Unfortunately, Youtube has stopped

By Harold | September 6, 2018

The error message “Unfortunately, Youtube has stopped” simply means that the Youtube app, which comes pre-installed on your Samsung Galaxy Note 9, has crashed for some reason. More often, the error shows up when you open the app. In fact, the app won’t actually open if the error pops up but there are times when

Samsung Galaxy Note 9 Error: Unfortunately, Settings has stopped

By Harold | September 5, 2018

More often, the error message “Unfortunately, Settings has stopped” is accompanied by freezes and lags and sometimes even random reboots. It’s because the problem is in the firmware and this could happen even to the most powerful smartphone like the Samsung Galaxy Note 9. We have encountered similar issues in the past and among the

Specifications

Memory

  • microSD, up to 512 GB (uses SIM 2 slot) – dual SIM model only
  • 512 GB ROM, 8 GB RAM
  • 128 GB ROM, 6 GB RAM

Display

  • Super AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 103.2 cm2 (~83.4% screen-to-body ratio)
  • 1440 x 2960 pixels, 18.5:9 ratio (~516 ppi density)
  • Corning Gorilla Glass 5 protection
  • HDR10 compliant
  • Always-on display

Audio

  • comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384Hz audio
  • Active noise cancellation with dedicated mic

Battery Life

  • Non-removable Li-Ion 4000 mAh battery
  • Up to 28 hours talk time (approx.)
  • Up to 82 hours music play (approx.)

OS & CPU

  • Android 8.1 (Oreo), planned upgrade to Android 9.0 (P)
  • Exynos 9810 Octa – EMEA
  • Octa-core (4×2.7 GHz Mongoose M3 & 4×1.8 GHz Cortex-A55) – EMEA
  • Qualcomm SDM845 Snapdragon 845 – USA/LATAM, China
  • Octa-core (4×2.8 GHz Kryo 385 Gold & 4×1.7 GHz Kryo 385 Silver) – USA/LATAM, China
  • Mali-G72 MP18 – EMEA
  • Adreno 630 – USA/LATAM, China

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth v5.0, A2DP, LE, aptX
  • comes with A-GPS, GLONASS, BDS, GALILEO
  • USB v3.1, Type-C 1.0 reversible connector

Camera

Build

  • Dimensions: 161.9 x 76.4 x 8.8 mm (6.37 x 3.01 x 0.35 in)
  • Weight: 201 g (7.09 oz)
  • Front/back glass (Gorilla Glass 5), aluminum frame
  • Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 certified – dust/water proof over 1.5 meter and 30 minutes
  • Stylus (Bluetooth integration)