Samsung Galaxy Note 10 Troubleshooting

What issues are you experiencing?

Operating System

Applications

Specifications

Memory

Note 10

  • 256 GB ROM
  • 8 GB RAM

Note 10+

  • 256/512 GB ROM
  • 12 GB RAM
  • microSD, up to 1 TB (uses shared SIM slot) - dual SIM model only

OS & CPU

  • Android 9.0 (Pie); One UI
  • Exynos 9825 (7 nm) - EMEA/LATAM
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/China
  • Octa-core (2x2.73 GHz Mongoose M4 & 2x2.4 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA/LATAM
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/China
  • Mali-G76 MP12 - EMEA/LATAM
  • Adreno 640 - USA/China

Audio

  • Comes with stereo speakers
  • NO 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound

Battery Life

Note 10

  • Non-removable Li-Ion 3500 mAh battery
  • Fast battery charging 25W
  • USB Power Delivery 3.0
  • Fast Qi/PMA wireless charging 20W
  • Power bank/Reverse wireless charging 9W

Note 10+

  • Non-removable Li-Ion 4300 mAh battery
  • Fast battery charging 45W
  • USB Power Delivery 3.0
  • Fast Qi/PMA wireless charging 20W
  • Power bank/Reverse wireless charging 9W

Display

Note 10

  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.3 inches, 98.6 cm2 (~90.9% screen-to-body ratio)
  • 1080 x 2280 pixels, 19:9 ratio (~401 ppi density)
  • Corning Gorilla Glass
  • HDR10+
  • Always-on display

Note 10+

  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.8 inches, 114.0 cm2 (~91.0% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~498 ppi density)
  • Corning Gorilla Glass
  • HDR10+
  • Always-on display

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector

Camera

Main Camera

  • 12 MP, f/1.5-2.4, 27mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, Dual OIS
  • 12 MP, f/2.1, 52mm (telephoto), 1/3.6", 1.0µm, PDAF, Dual OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide), 1.0µm
  • LED flash, auto-HDR, panorama
  • [email protected]/60fps, [email protected]/60/240fps, [email protected], HDR10+, dual-video rec., stereo sound rec., gyro-EIS & OIS

Selfie Camera

Build

Note 10

  • Dimensions: 151 x 71.8 x 7.9 mm (5.94 x 2.83 x 0.31 in)
  • Weight: 168 g (5.93 oz)
  • Build: Front/back glass (Gorilla Glass), stainless steel frame
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)
  • Stylus (Bluetooth integration, accelerometer, gyro)

Note 10+

  • Dimensions: 162.3 x 77.2 x 7.9 mm (6.39 x 3.04 x 0.31 in)
  • Weight: 196 g (6.91 oz)
  • Build: Front/back glass (Gorilla Glass), stainless steel frame
  • SIM: Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)
  • Stylus (Bluetooth integration, accelerometer, gyro)

Recent Guides

New Leak Reveals Official Press Photos of the Galaxy Note 10

By Valerie | July 10, 2019

Samsung has scheduled an event on August 7 for the unveiling of the Galaxy Note 10. However, with still a few weeks left, we’re being treated to premature leaks that tell us pretty much everything we need to know about the upcoming flagship. These images appear to be coming from Samsung and were revealed by

New Leaked Galaxy Note 10 Renders Show No Headphone Jack or Bixby Button

By Valerie | June 6, 2019

A new leak by @OnLeaks and @91Mobiles has given us our best glimpse yet at the Galaxy Note 10. The smartphone has been part of multiple leaks in the past, and it’s interesting to finally get some sort of a confirmation about the design. We must mention, however, that this isn’t an official leak, but

New Report Claims Galaxy Note 10 Will Ditch Headphone Jack and Buttons

By Valerie | May 30, 2019

While multiple leaks have given us some idea about the design of the upcoming Galaxy Note 10, a new report has spoken about some omissions on the new flagship. The report claims that Samsung will ditch all physical buttons as well as the 3.5mm headphone jack on the Galaxy Note 10, which has been present

New Galaxy Note 10 Render Gives Us a Very Good Idea About Its Design

By Valerie | May 30, 2019

With just a couple of months left before Samsung can announce the Galaxy Note 10, we’ve been getting information on some of its hardware features. New leaks from the past two days have been giving us a very good idea of what to expect from the flagship in terms of design. Today, a new render

Rumor: Samsung Galaxy Note 10 Could Feature an S-Pen Remote Control App

By Valerie | May 27, 2019

With just a few months left before Samsung unveils its next flagship, the Galaxy Note 10 rumors are already starting to make the rounds. While we’ve previously heard that the phone will have fast charging capabilities, accompanied by a bigger battery and a new Infinity O display. A new leak from Twitter source @UniverseIce reveals