The Mass Effect Legendary crashing in Xbox Series X issue is usually triggered by your wireless headset if you are using one. This is a known bug which should be fixed with the latest game update. A temporary fix is to only enable the headset once you reach the title screen.
Mass Effect Legendary is one of the newest games to be released for the Xbox platform. It is a compilation of Mass Effect, Mass Effect 2, and Mass Effect 3 which is remastered with visual enhancements. You can now enjoy playing this trilogy in 4K Ultra resolution allowing for a better gaming experience.
What to do when Mass Effect Legendary Crashes on your Xbox Series X
One of the issues that you might experience when playing this game on your Xbox is when it crashes. This usually occurs when you are using a wireless headset. EA has already identified this issue and is working on a patch to permanently fix this problem. Here’s what you can do on your end as a temporary fix.
Solution 1: Turn off the wireless headset before launching the game
To check if your version of the game is affected by the bug you should turn off your wireless headset. Once the launcher screen appears choose Mass Effect 1, 2 or 3. When you are at the title screen for either Mass Effect 1, 2 or 3 you can now turn on your headset. The game should run fine right now.
Solution 2: Update your Xbox Series X software
You will need to to make sure that the Xbox is running on the latest software update. Make sure that the console is connected to the internet in order to download any new updates.
Time needed: 5 minutes.
Update Xbox software
- Press the Xbox button.
This can be found on the top center part of the controller.
- Select Profile & System.
This is the last tab on the right.
- Select Settings.
This will open the console settings menu.
- Select System.
This will open the system information menu.
- Select Updates.
If you see Console update available then select it.
Once the latest update has been applied try checking if the issue still occurs.
Solution 3: Restart the Mass Effect Legendary game
If the game is freezing while you are already playing it then this can be caused by a temporary software glitch which can be fixed by restarting it. You can do this by closing the game then starting it again.
Solution 4: Reinstall the game to fix crashing issue
If after performing the troubleshooting steps we have provided the issue still occurs then you should try to uninstall the game then reinstall it again. This will ensure that you will be installing the latest version of the game.
Having the Mass Effect Legendary crashing in Xbox Series X issue can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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