How to fix Google Play Store 907 on Samsung Galaxy S10

The Google Play Store error 907 is one of the errors that some Samsung Galaxy S10 owners have complained about. The actual error message goes like this “App could not be downloaded due to an error. (907)” and it shows up when you’re downloading or installing an application. It’s not a device- or app-specific error so as long as you’re using an Android smartphone, you may be able to encounter this error regardless of the app you’re downloading.

In this post, I will help you troubleshoot your Galaxy S10 that keeps on showing the error 907 when downloading apps. We will consider every possibility and rule them out one by one until we can determine the reason why this error keeps showing up. That’s the best way to do to be able to formulate a solution to get this error sorted out. So, if you’re one of the owners of this device and are currently experiencing the same problem, continue reading as this article may be able to help you one way or another.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

How to troubleshoot Galaxy S10 with Google Play Store error 907

The main purpose of performing these procedures is to know what caused the issue and be able to formulate a solution and eventually resolve the problem. These methods have been proven to be effective in dealing with software issues. With all that being said, here are the things you need to do to fix the Play Store error 907 on your Galaxy S10:

First Solution: Perform the Forced Restart

When it comes to troubleshooting firmware or app issues, it’s best to start the procedure with the forced reboot. It’s a simulated battery removal that refreshes your phone’s memory as well as reloads all its apps and services. If this is just due to a minor firmware problem or a glitch, then this procedure should be able to fix it. Here’s how it’s done on your Galaxy S10:

  1. Press and hold the Volume Down button and don’t release it yet.
  2. While holding down the volume button, press and hold the Power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10 logo shows on the screen.

When the device has successfully restarted and ready, open your Play Store app, download any app and see if the error 907 still shows up. If it still does, then move on to the next procedure.

ALSO READ: How to fix Google Play Store error 504 on Samsung Galaxy S10

Second Solution: Check if this is caused by a third-party app

I have personally encountered a Play Store error in the past and while I couldn’t believe it, it was actually caused by an app I sideloaded. The point is, it’s possible that this problem is caused by one of the apps you downloaded or installed. Therefore, it’s better to do this procedure just to make sure it’s not just due to a third-party app. You have to restart your phone in safe mode and here’s how it’s done:

  1. Press and hold the Power key until options show.
  2. Tap and hold the Power off option until it changes into Safe Mode.
  3. Tap the Safe mode icon to restart your device.
  4. Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen.

While your phone is in this mode, make sure it’s connected to the network and then launch the Play Store. Try to download any app and see if the error 907 still shows up. If it doesn’t, then it means that there’s an app that’s interfering with your phone’s normal operation. Follow these steps to determine which of your apps is the culprit.

  1. Restart your phone normal to boot into standard mode.
  2. Remember the apps you installed about the time when the phone starts to reboot by itself.
  3. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down.
  4. Tap the Settings icon on the upper-right corner.
  5. Scroll to and then tap Apps.
  6. Find and tap suspected app.
  7. Tap Storage.
  8. Touch Clear data and tap OK to confirm.
  9. Tap the back key once and then touch Uninstall.
  10. Confirm that you want to remove the app from your phone.

On the other hand, if the error 907 still shows up even in safe mode, then move on to the next solution.

ALSO READ: How to Fix Google Play Store error 495 on Samsung Galaxy S10

Third Solution: Reset the Play Store App

After doing the first two procedures and your phone continues to show the error 907, the next thing you have to do is clear the cache and data of the Play Store. This will reset the app back to its default settings and configuration. If this error is just an issue with the Play Store itself, then doing this procedure should fix it. Here’s how it’s done:

  1. Swipe down from the top of the screen to pull the notification panel down.
  2. Tap the Settings icon on the upper-right corner.
  3. Scroll to and then tap Apps.
  4. Find and tap Google Play Store.
  5. Tap Storage.
  6. Touch Clear cache.
  7. Touch Clear data and then tap OK to confirm.
  8. Restart your phone to release some RAM.

Once the phone has successfully restarted, open the Play Store and try to download an app to see if the error 907 still pops up. If it still does, then try the next solution.

Fourth solution: Wipe the cache partition

A factory reset will be able to fix this issue but before you do that, make sure to delete the only system cache so that it will be replaced with a new one. I encountered similar issues in the past that were fixed by this procedure, so it’s really worth doing. Don’t worry, you don’t have to backup anything before wiping the cache partition as none of your files will be deleted. Here’s how it’s done:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your Galaxy S10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

After the restart, try to see if the error still shows up and if it still does, then move on to the next solution.

ALSO READ: How to fix Google Play Store error 110 on Samsung Galaxy S10

Fifth Solution: Perform a Reset

As I said in the previous step, a reset will fix this problem and get rid of the error 907, however, you will have to create a copy of your important files and data especially ones that are stored in your phone’s internal storage as they will be deleted. After the backup, make sure to remove your google and samsung accounts so that you won’t be locked out of your device. Once everything is ready, follow these steps to reset your phone.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10 logo shows, release all three keys.
  4. Your Galaxy S10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung Galaxy S10 that shows the Google Play Store error 907 when you download apps. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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