The error code PI101 on your Xbox Series X occurs when you try to add or edit your payment method using the console. You will usually get the error message “Sorry, there was a problem. Try adding or changing that payment option again in a few minutes.”
The Xbox Series X is a highly recommended next generation gaming console that was first released by Microsoft late last year. It’s got lots of power under the hood that allows it to run 4K quality games at 120 FPS. Subscribing to the Game Pass service allows you to play over a hundred gaming titles on this console for a minimal monthly fee.
What to do when you get the error code PI101 on your Xbox Series X
One of the issues that you might experience when adding or editing your payment method using the console is this error code. This could mean that there is an Xbox service outage or the information you provided is incorrect. Here’s what you can do to fix this issue.
Solution 1: Check Xbox service outage
The first thing you need to do is to check if there is an outage on the Xbox Live server that could be affecting the adding or editing of the payment method. Here’s how you can check the Xbox server status.
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Time needed: 5 minutes.
Check the server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If a report of an outage is announced then this is what’s causing the problem. You will need to wait for the game server to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Verify the information
There’s a possibility that you might have entered the wrong information. Make sure to check that everything is correct. If it is, then you should try again after a few minutes.
Having the error code PI101 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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