The error code PBR10321 on your Xbox Series X occurs when you try to make a purchase. You will usually get the error message “Your purchase can’t be completed with this payment option. Try a different or new way to pay”. To fix this, just use a different payment option.

The Xbox Series X is a next generation gaming console that was first released by Microsoft last November 2020. It provides a superior gaming experience by easily running 4K resolution games at up to 120 FPS. One of its advantages is its access to the Game Pass service that allows subscribers to play hundreds of games at a fixed low cost monthly fee.

What to do when you get the error code PBR10321 on your Xbox Series X

One of the issues that you might experience when trying to buy a game on this gaming console is this error code. This means that there is an issue with the payment method that you are using. Here’s what you can do to fix this.

Solution : Use a different payment method

The best way to fix this issue is to add another payment method that you can use to make a purchase.

Time needed: 5 minutes.

Add another payment option

Press the Xbox button.
You can find this on your controller.
Select Profile & system.
This is the last tab on the side menu.
Select Settings.
This will open your console settings menu.
Select Account.
This will open the account settings menu.
Select Payment & Billing.
This is where you will be able to add a payment option.
Select Add a payment option.
This allows you to add a different payment option.