The error code ACC1351 on your Xbox Series X occurs when you try to connect or sign in to the console. This usually means that there is a connection time out. To fix this you need to check both the Xbox Live server status and your internet connection.
The Xbox Series X is a next generation gaming console that was first released last November 2020 by Microsoft. It is capable of running 4K quality games at up to 120 FPS thanks to its powerful hardware architecture. With a subscription to the Game Pass service, players will have access to hundreds of gaming titles that they can enjoy.
What to do when you get the error code ACC1351 on your Xbox Series X
One of the issues that you might experience when connecting or signing in to the console is this error code. This could mean that there is an Xbox service outage or something is wrong with your internet connection. Here’s what you can do to fix this issue.
Solution 1: Check Xbox service outage
There’s a big possibility that this issue is caused by an Xbox service outage which can prevent you from signing in to your account. Here’s how you can check the Xbox server status.
Time needed: 5 minutes.
Check the server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If a report of an outage is announced then this is what’s causing the problem. You will need to wait for the game server to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Perform a network test
One factor that can cause this issue is a problem with the internet connection that your Xbox is getting. You need to check if the console has a good connection.
- Press the Xbox button on your Xbox controller.
- Select Profile & system.
- Select Settings menu.
- Select General.
- Select Network settings.
- Select Test network connection.
- Select Continue.
- Select Test network speed & statistics.
If the test fails then you should troubleshoot the connection. If the Xbox is connected to the router wirelessly you can try using a wired connection.
Having the error code ACC1351 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.