The error code 80070020 on your Xbox Series X occurs when you try to launch an app that is already running. There are several factors that can cause this such as a server outage or a software glitch. To fix this you need to do several troubleshooting steps.
The Xbox Series X is a next generation video game console that was first released by Microsoft last November 2020. It promises superior performance and faster loading times which it delivers with ease. This device is capable of running true 4K resolution games at 120 frames per second. When you combine this with a Game Pass subscription then you will get one of the best gaming experiences available today.
What to do when you get the error code 80070020 on your Xbox Series X
One of the issues that you might experience when downloading content to the console is this error message. This could mean that there is an Xbox server service outage or a software glitch has occurred. Here’s what you can do to fix this issue.
Solution 1: Check Xbox service outage
Sometimes this issue is caused by an Xbox service outage. Here’s how you can check the Xbox server status.
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Time needed: 5 minutes.
Check server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If an outage is announced then this is what’s causing the problem. You will need to wait for the game server to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Close then relaunch the app
There’s a possibility that the issue is caused by a glitch in the app. Restarting the app should fix this problem.
- Press the Xbox button on your controller.
- Highlight the app title that is running.
- Press the Menu button on your controller.
- Select Quit.
- Start the app again.
Try to check if the issue still occurs.
Solution 3: Restart the Xbox console
One of the reasons this error message will occur is because of a system software glitch. You can fix this by performing a power cycle which will also refresh the system. Press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then try running the app again.
Having error code 80070020 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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