Today’s #GalaxyS8 article provides the steps that you can take when faced with a possible water damage scenario. We hope that other S8 users will find this material a good source of information in case they’ll have a similar situation in the future.
Galaxy S8 camera flashed repeatedly due to water damage and won’t turn on
While out with some friends i fell into some water and my Samsung Galaxy S8 was in my pocket, when i got out everything was still working fine as i thought it was water proof, but when i got home it turned off and wouldn’t turn back on and when i tried to charge it the camera flashed repeatedly and after that nothing happened. I thought the s8 was meant to be waterproof why has this damage occurred? — Aman Mahmoof
How to fix a wet Galaxy S8 with a flashing camera and won’t turn on
Hi Aman. The Galaxy S8 is water resistant and not water proof. We’re not here to discuss what’s the difference between the two but the official specification says it is IP68 certified. This means that the device won’t suffer water damage even if it’s submerged into 1.5 meters of water for 30 minutes. IP 68 is effective in preventing moisture or water from penetrating into your phone’s sensitive parts but that doesn’t mean you can take your phone swimming or snorkeling. Any sudden water pressure around the device, like when it is accidentally dropped into a pool, can neutralize the device’s water resistance protection. So, forget about jumping into a pool with your phone at all.
Now, the thing is, the Galaxy S8 water resistance protection is made possible by nanotechnology that seals critical portions of the device as well as the likely entry points like the charging port. If this seal around the device is compromised before you fell into the water, your phone may very well be damaged by liquid at this time. There are many reasons why IP 68 becomes ineffective in a device but the most common is physical damage. Dropping your phone in a hard surface may not only damage the internal components but also the water seals around it. We don’t know the full history of your device so there’s no way for us to tell if this is the case. If the only different thing that happened to your S8 prior to it showing the problems was when you exposed it to water after you fell, then you can assume it’s most probably damaged by water. Frankly, there’s not much that you can do about a water damaged device but below are the potentially useful steps that you can try.
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Never ever cable charge a wet phone
We assume you did not do this. Charging a wet electronic device is one of the easiest way to kill it. That’s why the Galaxy S8 charging port is disabled when the system detects liquid or moisture. You will still be able to charge your S8 wirelessly though so make sure to do that instead, once you’re sure that the phone has been dried properly. Remember, the charging port may be wet but the battery may still be fine, so wireless charging should power the phone back on.
Power off the phone
Ideally, you’re supposed to turn the phone off and remove the battery right away. Cutting the power and disconnecting the board from its power source (battery) is a critical troubleshooting step to prevent doing more harm to the system. Obviously, you can’t take the battery out without tearing the phone apart so if water did penetrate inside, there must be some form of hardware damage already at this time.
Disconnect all accessories
If you are using a SIM card and/or SD card, make sure to disconnect them from the device before you proceed any further. The same goes through for other accessories like a protective case or any other connected gadget. Make sure to wipe them dry.
Air dry the phone
The best way to dry a wet phone is to dismantle everything first before you eventually wipe them. We know this is not easily done in an S8 so what you can do right now is wipe it with a clean soft cloth, then letting air to dry it.
In this situation, you DON’T want to do the following:
- dry the device using a blow dryer
- dry the device using compressed air
- dry the phone by putting it beside an oven or under direct sunlight
Air drying can take some time and won’t guarantee that you’ll take all the moisture out of your device. Still, it’s one of the good things that you can do under the present circumstances.
Dry the phone using rice
We think drying your phone in a bag of rice is a bit overrated but it’s nevertheless one of the things that you can try. Rice is a handy ingredient in most households so it can be used readily by most people.Drying with rice is used when the parts are disassembled, wiped dry, and left in a bag for several days. Since you may be unable to tear your phone apart, make sure to leave the device in a bag for rice for at least 1 week to see if that will change anything.
Should the suggestions above won’t bring the phone back, the best thing that you can do is to contact Samsung so they can perform repair. Keep in mind that despite the water resistance protection the S8 enjoys, Samsung will not repair it for free. If the’ll find out that your phone was indeed damaged by water, you’ll most likely pay for the repair as well as for the replacement parts.