In this post, you will learn what to do if Galaxy Note20 enters black screen of death and won’t turn back on after the Android 11 update. A problem like this can often be caused by a minor firmware issue. Continue reading to learn the most effective solution to fix it.
Most of the time, the Black Screen of Death is a pretty minor issue, which you can fix by doing the most basic troubleshooting procedures. However, there is always a possibility that it’s due to a more serious hardware-related problem.
But what you have to look for are signs of physical and liquid damage, most especially if such a problem started after the phone was dropped or submerged in water. However, assuming that there are no signs of physical damage, then you should be able to make your Samsung Galaxy Note20 again by doing the following procedures.
First solution: Just do the Forced Restart procedure
As long as the black screen of death isn’t due to a physical or liquid damage, a forced restart is often all you need to make it respond again. It is because the black screen issue is basically due to a firmware crash. So the main problem is actually because the system stopped responding and left your phone to become unresponsive. But the forced restart will make your device turn on again. Here’s how it’s done:
- Press and hold the Volume Down button and the Power key for 8 seconds. It will trigger your Note20 to boot up.
- Once the logo shows on the screen, release both keys and allow the phone to continue the boot process uninterrupted.
If the device boots up successfully, then it means the problem is fixed, although there is no guarantee that the problem won’t occur again. But it does, at least now you know what to do. However, if your phone is still not responding after this, then move on to the next solution.
Second solution: Charge your phone and do the Forced Restart
There are also times when the device runs out of the battery, and that the firmware crashes just before the device powers down. So if your Galaxy Note20 doesn’t respond after doing the first solution, then it’s possible that it just has a drained battery. To rule that out, here’s what you should do:
- Plug the power adapter to a working wall outlet.
- Connect your phone to it using the original charging cable.
- Let the phone charge for at least 10 minutes regardless of whether the charging sign shows or not.
- While your Note20 is still connected to the charger, press and hold the Volume Down button and the Power key for 8 seconds or more.
- If the logo shows up, then release both keys and allow the device to continue the boot process.
As long as you can make the logo show on the screen, then the problem is fixed. However, if your Note20 still won’t respond even after doing this procedure, then it’s time to have it checked.
And those are the two procedures you can use if Galaxy Note20 enters black screen of death after the Android 11 update. We hope that we can help you one way or the other.
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