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What to do about your Essential PH-1 that won’t turn on [Troubleshooting Guide]

The Essential PH-1 is one of the phones that really built some hype prior to its release. It’s a pretty phone with impressive specs but it received mixed reviews from experts as well as its owners. But we’re not here for that. We’re actually here to provide support to our readers who might have issues with this device and based on experience, the most common problems users often encounter are power-related.

So, in this post, I will tackle the issue involving the Essential phone that won’t turn on or unresponsive. I know some would immediately decide to bring the phone back to the store if they encounter some issues and I think that’s your best option. However, there are a few procedures you can do to try to see if the problem can be fixed on your own or if the phone needs immediately technical attention. So, if you have this problem with your phone and are willing to do the basic troubleshooting, then read on. Otherwise, bring the phone back to the store.

Now, before we actually do some procedures here, if you are looking for a solution to a different problem, then try to visit our Essential PH-1 troubleshooting page for we have already addressed some of the most commonly reported issues. Try to find problems that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

How to troubleshoot Essential phone that won’t turn on

Our troubleshooting will be centered on bringing the phone to respond or turn back on. We just have to do a few troubleshooting procedures here and if it still refuses to come back on, then it’s the time to bring it back to the store and probably negotiate a replacement.

Step 1: Charge your Essential phone

Assuming you were able to use the phone for weeks or days before this problem started, then there’s a reason to believe this problem is caused by something. However, if the phone won’t turn on out of the box, there’s a possibility it’s a manufacturing defect. But I want you to try charging the phone to see how it responds.

  • If it charges normally and actually shows the charging signs especially the battery symbol with lightning bolt, then the phone might work after the battery gets some charge. Allow the device to charge for at least ten minutes before turning it on.
  • If the phone heats up when connected to its charger, immediately remove the charger and bring it back to the store. Do not try troubleshooting a unit that heats up fast while charging, it’s dangerous. Let the tech check the device for you.
  • If the phone doesn’t show the charging signs and you’re using the original charger and cable, then bring it back to the store and have it replaced.

Step 2: Try to do the Forced Reboot procedure

Assuming your phone doesn’t respond to charger and won’t turn on, try doing the Forced Reboot as the firmware may have crashed for some reason. Press and hold the Volume Down and the Power keys together for 15 seconds. If it turns on, then I believe the problem is solved by now, otherwise, try doing the next steps.

Step 3: Attempt to boot it up in Recovery mode

We simply need to know if the phone is capable of powering its hardware or not. At this state though, we cannot start it up in Safe mode simply because it won’t respond when the Power key is pressed so we’ll have to try starting it up in recovery mode.

  • Press and hold the Volume Down and Power keys together for at least 30 seconds.

If the phone turns on and shows you a black screen with blue, red or yellow texts, then you’ve successfully brought the phone to start in this mode. You may continue your troubleshooting by wiping the cache partition or doing the factory reset. You can highlight options from that screen by using the volume down button and select an option by pressing the power key.

On the other hand, if the phone refused to turn on even in this mode, then you have no other option but to bring it back to the store and negotiate a replacement from your provider.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to remove or hide the notch on Essential Phone PH-1

Hiding the notch on Essential Phone PH-1 is easy. Like in most Android phones that sport a notch, there are two ways to do it. For those who don’t have an idea what a notch is, it’s the circle on top of the screen that houses the selfie or front-facing camera. Check out the two methods below and pick the one that fits you best.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Method 1: Remove or hide the notch on Essential Phone PH-1 under Settings menu

This is your first option if you find the notch on your device annoying or unwanted. The Settings option was originally released when the phone first arrived. However, after a certain update, this same option was taken away for some reason. Obviously, the move backfired when fans realized it so it was obviously returned recently. If you are a first time user and don’t know how to hide the notch, follow the steps below.

  1. Open Settings app.
  2. Tap System.
  3. Tap Developer options.
  4. Tap Essential notch settings.
  5. You should see three options: Essential recommended, Don’t use notch area in landscape, and Always use the notch area
  6. Pick Always use the notch area option if you don’t want to see the notch.

If you don’t see Developer options, it means that you need to enable it first. Here’s how:

  1. Open Settings app.
  2. Tap About phone.
  3. Tap on build number at least 10 times (or more).
  4. Enter your device’s PIN, Password, or pattern.

Keep in mind that this option is artificial (software level only) and won’t remove the physical component from the screen. Even if you use Always use the notch area option, some apps may not observe this software setting and may show the notch again. While Always use the notch area option is ideally set for global default setting, it may not work if you use some apps, or when using your device to do certain tasks.

Method 2: Remove or hide the notch on Essential Phone PH-1 using an app

The second method of hiding the notch is with the help of a third party app like Nacho Notch. This is a free app that you can download from the Play Store. It’s dedicated purpose is, you guessed it, hide the notch. There are other similar apps as well so if you don’t want Nacho Notch, just use a different one.

Unlike the built-in option to hide the notch, Nacho Notch will not make the spaces around the notch useless. It leaves the status bar around it usable, allowing notifications and icons to continue showing up at the top. To make it easier to use, you can put a Nacho Notch quick settings tile in the notification drawer. This allows you to quickly enable or disable it.

Nacho Notch doesn’t work on the lock screen so the notch should still be visible there.

To use the Nacho Notch app, follow these steps:

  1. Install the Nacho Notch app.
  2. Go to the quick settings, look for the ‘Hide notch’ icon and add it to the list.
  3. Toggle the setting on and off to see if it works.
  4. Done!

Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.


The Amazon Fire TV Now Works With A Playstation 3 Controller

Amazon Fire TV

If you have an Amazon Fire TV and a Playstation 3 (PS3) but don’t want to pay for another controller for the Fire TV, you’re in luck. In a YouTube video from Amazon Fire TV, they have demonstrated a way to connect a Playstation 3 Dualshock 3 controller to the Fire TV. It is not an instant connection though, as you have to install some software first.

On your computer, you need to download the software “SixaxisPairTool”. Once that is installed, connect the Dualshock 3 to your computer over USB while the software is running and let the driver be installed so your computer recognizes the controller. The MAC address of the controller will then be displayed onscreen.

You will then have to also install and run the “Sixaxis Controller” app on your Fire TV, which costs $2.99. After that, run the app and tip the checkbox for “Enable Joystick” under the Joystick menu, which is located inside the settings of the app.

When you do that, you will see the local Bluetooth address of the Fire TV, which will then be entered into the “SixaxisPairTool” app located on your computer. Once you apply the change, turn on your Dualshock 3 controller and you should be connected.

The Amazon Fire TV has already been proven in the past to work with the Xbox 360, Playstation 4, and other controllers, but it’s nice to see more compatibility. Let us know in the comments if this worked for you.

Source: Amazon Fire TV via @iJ0rd8n

PengPod Fulfills Fundraising Goal, Ships Tablets in January

PengPod has successfully raised the $49,000 fundraising goal it needed with the help of the  crowd funding website indigogo. To date, the company has collected $72,707 which it will use to support the development of software for its array of products.

According to its indiegogo description, PengPod’s goal is to “build a powerful, True Linux Tablet, one free of Google and Android’s restrictions, at a reasonable price.”

Those who gave $120 for the project will be among the first to get the PengPod 700, a 7-inch tablet. The slate features a capacitive touch screen display with a resolution of 800 x 480 pixels. It also has 1GB of RAM and 8GB of flash memory that is expandable for up to 32GB through a microSD card. Connectivity options include Wi-Fi b/g/n, Ethernet, 3G, Bluetooth, and HDMI. The tablet also packs a front-facing camera, speakers, audio jack, and a G-sensor. It draws its power from a  3300 mAh battery. The PengPod 700 also comes with a charger, headphones, screen protector, and USB OTG adapter. The tablet is capable of running either Android or Linux.

Meanwhile, those who pledged $185 will receive the PengPod 1000, a 10-inch tablet which may likewise run Android or Linux. Said tablet features a capacitive touch screen display with a resolution of 1024 x 600 pixels. Moreover, it has 1 GB of RAM, and 8GB of flash memory, and a microSD card slot for expansion. Like the PengPod 700, it also offers connectivity through Wi-Fi b/g/n, Ethernet, 3G, Bluetooth, and HDMI. It has a front-facing camera, speakers, and G-sensor, and an audio jack, as well.

Those who pledged $85, for their part, will have the PengStick, a 3.5 inch miniPC with 1G of RAM and 4GB of flash memory. $32 entitles one to a 32GB Bootable SD card, $29 to a 10″ Keyboard Case, $24 to a 7″ Keyboard Case, $17 to a 16GB Bootable SD card, and $10 to an 8GB 8GB Bootable SD card.

These PengPod devices will start shipping in January 2013.

via liliputing

Xiaomi MIUI app hub breaches the 1 billion download mark in a year

xiaomi logo

xiaomi logo

Xiaomi has been in the news a lot lately, most notably for snatching up the VP of the Android division Hugo Barra a couple of days ago. The company is in the news again today for crossing over 1 billion downloads on its MIUI app hub for Android. The company has been able to achieve this feat in less than 13 months (391 days), which is remarkable considering the amount of competition there is.

This app store basically offers Android apps including a few exclusive MIUI titles, which makes the feat even more enjoyable for the company. Apple’s iOS app store breached the 50 billion downloads mark in May this year while the Google Play Store for Android breached the magic number last month. Most of Xiaomi’s success is attributed to the Chinese market as its devices mostly do not breach the Asian continent. But with Hugo Barra’s recent inclusion to its management roster, the company is slated to finally go global. We can expect more Xiaomi devices to make its way to global markets in the near future, which is a good sign.

Source: The Next Web

Via: Phone Arena

You’ll have to wait until January 21 to get an Amazon Echo

Amazon Echo

Amazon Echo

The #AmazonEcho is a popular device for the Holidays. Thanks to the Alexa voice assistant, users can get a lot more done with just their voice. However, you will have to wait for at least a month if you want to get the Echo for yourself or your loved ones. This is according to the official Echo page on Amazon, which says the product will only be in stock by the 21st of January.

Luckily, customers will be able to avail the holiday season discount for pre-orders as well, which means you can get the Echo for just $139.99, though the delivery will be by late January 2017. The Amazon Echo Dot will be in stock by the 27th of December, while the Amazon Tap is still up for grabs, so you’re not too late if you want to buy either of these two devices.

Analysts and experts have predicted that Google Home could benefit by the absence of Amazon Echo. The product is still very much in stock, so for the people who can’t get the Echo, Home will naturally be an alternative. Have you purchased or pre-ordered any of these products yet?

Source: Amazon

Via: Phone Arena

OnePlus 2 getting the OxygenOS 3.5.5 update with a bunch of new features

OnePlus 2 Official

OnePlus 2 Official

While #OnePlus is keeping its lips sealed on the fate of the #Android #Nougat update for the #OnePlus2, it’s not going to stop sending out interesting OxygenOS based updates. Starting today, the company is rolling out the OxygenOS 3.5.5 update for the smartphone which comes with a handful of new features designed to enhance the user experience to a great extent.

The smartphone will now see the addition of Battery Saving Mode, Gaming Mode, VoLTE, and App Lock. The Alert slider on the smartphone now gets additional options to choose from. Lastly, the update comes with stability patches and the regular suite of bug fixes, ensuring that the performance is not hindered.

It should begin pushing to device owners right away, although it will be wise to manually check for an update by the time you read this story. Have you received the update already? Be sure to sound off in the comments section below.

Source: OnePlus Forums

Via: Pocketnow

[Deal] 32GB Nextbit Robin for $169.99

Nextbit Robin

Nextbit Robin

The #NextbitRobin is one of the most exciting devices of the year. Although it was originally launched last year, the devices didn’t ship to the first customers until February. You can now purchase this attractive device in the 32GB flavor for just $169.99. The Nextbit Robin is a cloud-based phone, which means it allows you to backup all your precious data to the cloud.

The smartphone comes with a fairly exciting hardware, including a 5.2-inch 1080p display, a 13-megapixel rear camera, a 5-megapixel front camera, the hexa-core Snapdragon 808 SoC, 3GB of RAM, 32GB of non-expandable storage, Android 6.0 Marshmallow, and a 2,680 mAh battery. You also get 100GB of cloud storage space for free along with the device, so you’re in very good hands here with the Robin.

We suggest you have a closer look at the Robin, especially since you can’t get a better phone at this price point.

Get the 32GB Nextbit Robin for just $169.99 on eBay!

[Deal] Fitbit Charge 2 HR for $129.99

Fitbit Charge 2 HR

Fitbit Charge 2 HR

The #FitbitCharge2HR is now available on eBay for just $129.99. The “HR” here stands for Heart-Rate as this is one of the few Fitbit models that comes with heart-rate scanning by default. This is a vital feature to have if you frequently workout and need to know when your heart is being put through its paces. Although there are several fitness trackers out there, Fitbit has made a name for itself with its unique and attractive offerings.

The Fitbit Charge 2 HR can also display certain mobile notifications, so it’s not just a fitness band. While the visibility of the notifications might be limited due to the smaller display real estate, it should do a pretty decent job.

Overall, for just about $130, we think the Fitbit Charge 2 HR is a pretty attractive wearable to own. Hit the link below for more details on the wearable.

Get the Fitbit Charge 2 HR for just $129.99 on eBay!

[Deal] 5th-gen Amazon Kindle Fire 7 for $49

Kindle Fire HD 7

The 7-inch #Amazon #KindleFire is now available on eBay for just $49. Going by the cost, you’ve probably guessed that this is no specs monster. But considering the price that it’s selling for, one can easily look over that aspect. This is designed to be a budget tablet, which justifies the price tag as well.

In the hardware department, the Kindle Fire comes with a 7-inch 1024 x 600 display, 1GB of RAM, 8GB of expandable storage, a 2-megapixel rear camera, a VGA front camera, a 1.3 GHz quad-core processor, Android-based Fire OS, and a decently sized battery (size not specified).

if you’re currently on the hunt for a tablet but don’t want to shell out hundreds of dollars, this is the device to get right now. Knowing how the seller has priced the tablet, we won’t be surprised if it runs out of stock fairly soon. So be sure to check out the eBay listing at the earliest.

Get the Amazon Kindle Fire 7 for just $49!

[Deal] 32GB Nextbit Robin for $169.99

Nextbit Robin

Nextbit Robin

The #NextbitRobin is now available in both launch day colors for just $169.99. The deal comes through eBay which is a reliable source for smartphone deals such as this one. The Nextbit Robin is quite unique in that it features a cloud based storage structure, allowing users to conveniently shift their items from the internal storage to the cloud. The company offers 100GB of cloud storage for free with the device.

The Robin is equipped with a 5.2-inch 1080p display, the hexa-core Snapdragon 808 SoC, 3GB of RAM, 32GB of non-expandable storage, a 13-megapixel rear camera, a 5-megapixel front camera, Android 6.0 Marshmallow, and a 2,680 mAh battery. The handset looks particularly classy in the Midnight color variant, although that might be a subjective opinion. The Robin has come a long way since its days of crowdfunding. Given the hardware that it’s packing, a price tag of just under $170 makes it hard to resist.

Check out the Nextbit Robin on eBay!

[Deal] Unlocked Nextbit Robin for $149.99

Nextbit Robin

Nextbit Robin

The #NextbitRobin was a breakthrough device for many reasons. It introduced a truly cloud-based hardware to the market, although it might not have been as successful as the company had initially hoped. Well, this attractive flagship can now be yours for just $149.99 courtesy of eBay. The handset was selling at the same price during Black Friday, so it seems like the deal got an extension.

The Nextbit Robin comes with a 5.2-inch 1080p display, a 13-megapixel rear camera, a 5-megapixel front camera, the hexa-core Snapdragon 808 SoC, 3GB of RAM, 32GB of non-expandable storage, 100GB of free cloud storage, Android 6.0 Marshmallow, and a 2,680 mAh battery.

The seller is offering the handset in Midnight and Mint color variants for the time being. Be sure to check out the smartphone from eBay’s page below. Stocks might be limited, so it makes sense to hurry.

Get the unlocked 32GB Nextbit Robin for just $149.99 on eBay!

[Deal] Pebble Steel Deluxe Gold Edition for $109.99

Pebble Time Steel Gold

Pebble Time Steel Gold

The Limited Edition Deluxe Gold version of #PebbleSteel is now available for just $109.99 via eBay. The Pebble Steel is an OS agnostic wearable, letting users of both Android and iOS use the smartwatch without much worry. This makes it one of the most sought after wearables in the market, without much surprise. Considering all the factors, the Pebble Steel Gold Edition is a steal with a price tag of $109.99.

The Pebble Steel Deluxe Gold Edition comes with a square display, and all the attributes that you would find on the standard Pebble Steel models. But since the look and appearance is one of the biggest changes here, customers are more likely to focus on this particular aspect. If you haven’t begun your Black Friday shopping just yet, this is the perfect way to begin.

Hit the link below for more details on the smartwatch.

Get the Pebble Steel  Deluxe Gold Edition for just $109.99 on eBay!

[Deal] Nextbit Robin for $149.99

Nextbit Robin

Nextbit Robin

An eBay retailer is offering the #NextbitRobin for just $149.99. The deal is pretty attractive on a device like this, which makes it worth your attention. The Robin usually sells for about $199.99, so you stand to save quite a bit here. For those unaware about the device, it features an all-cloud architecture letting you save plenty of internal storage for other data.

The Robin comes with a 5.2-inch 1080p display, 3GB of RAM, 32GB of non-expandable storage, 100GB of cloud storage, a 13-megapixel rear camera, a 5-megapixel front camera, Android 6.0.1 Marshmallow, and a 2,680 mAh battery. The seller is offering the smartphone in Midnight and Mint color variants, so both the launch day colors are available for purchase here.

Be sure to check out the eBay listing if you’re interested in snatching up the handset. Since it’s Black Friday, stocks might not last long.

Get the 32GB Nextbit Robin for just $149.99 on eBay!