5 Best Phone Systems for Small Business in 2024

As a small business owner, each missed phone call can potentially cost you money. Instead of relying on outdated technology, you should instead maximize your efficiency with a brand-new phone system capable of addressing all the main pain points of small businesses. We’ve tested what’s on the market and selected top 5 best systems that have been designed especially for companies with just a small number of employees.

Best Phone Systems for Small Business

RingCentral Office - The Complete Business Phone System

1. RingCentral

RingCentral is a cloud-based communications and collaboration solution that includes everything from messaging to HD video calls to voice. It takes just a few minutes to set up RingCentral, and helpful customer support is available around the clock to guide you through the process.

RingCentral is flexible, allowing you to start with the bare minimum of features and add more as your business expands. Thanks to its low pricing, most small business owners can expect savings of at least 30 percent. RingCentral is built with security in mind to keep your personal data protected and your communications infrastructure available even during disasters and outages.

Buy on RingCentral

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2. FreedomVoice

FreedomVoice offers a range of cloud-based communications solutions, helping small businesses stay connected with a remote workforce and customers from around the world. With CloudPhone from FreedomVoice, anyone can get a business-class phone solution with unlimited calls and easy setup for a very affordable price and customize it to fit their needs.

Because CloudPhone business VoIP phone systems are hosted by FreedomVoice remotely in the cloud, they are always available and can be accessed both using a softphone desktop or mobile application. Another popular solution provided by FreedomVoice is CloundNumber, which is a professional 1-800 number that can be easily managed through a smartphone.

Buy on FreedomVoice

3. 8×8

8×8 has helped many small businesses ditch hard-to-maintain on-premise PBX systems for the cloud, and it can help you too. Its powerful cloud business phone system offers best-in-class features, simple configuration, mobile apps, and professional support that’s always happy to answer even the most trivial questions yet skilled enough to help with the most complex problems.

With a cloud phone system from 8×8, you can handle calls using an automated receptionist, record incoming and outgoing calls so you never miss any important information, take advantage of rich analytics and customizable web-based reporting, send and receive docs from anywhere with an internet fax service, and more. 8×8 keeps your conversations secured using strong voice encryption, and it guarantees an uptime of 99.9999 percent.

Buy on 8×8

4. Grasshopper

Grasshopper is an ideal phone system for small businesses that would like to establish a more international presence, but it can also accommodate those who want to focus on the local market. To get started with Grasshopper, you simply pick a phone number, record your custom main greeting, add departments and employees, and start receiving calls, voicemails, and faxes from anywhere in the world.

You can create extensions to forward calls to individual departments, make calls from your phone using your Grasshopper caller ID, get voicemails and faxes delivered via email, and much more. Grasshopper has affordable plans for anyone from small businesses to solo entrepreneurs, and all plans include Wi-Fi calls, voicemail, unlimited minutes, business texting, call forwarding, and other useful features.

Buy on Grasshopper

5. Mitel

Selected as a leading phone system for small businesses by Gartner for five years in a row, Mitel deserves the attention of all small businesses that are looking to move their communications systems to the cloud. Mitel’s integrated phone system brings together desk and mobile phones, email, instant messaging, voicemail, video calls, and web conferencing.

Mitel offers outstanding flexibility in hosting options and service plans, and its uptime ranges from 99.97 to 100 percent. All plans offered by Mitel include unlimited domestic calling, voicemail, call routing, a mobile and desktop app, instant messaging, and integration of Microsoft Outlook.

Buy on Mitel

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