ROG Phone User Guide
Welcome to our ROG Phone Troubleshooting page, which contains all the links to problems, issues, questions, tutorials, FAQs, how toβs and guides that you can use.
Stay tuned and receive updates
ROG gaming DNA
A new era of mobile gaming has dawned. An era where you take full control, where every sense is heightened, where every sinew is ready for the fray. With pure ROG gaming DNA at its core, ROG Phone breaks every rule to go where rivals fear to tread.


Built to win
This is a phone built to win: its world-beating, speed-binned 2.96GHz Qualcomm Snapdragon 845 Mobile Platform and Adreno 630 GPU deliver epic performance, its unique GameCool vapor-chamber cooling system
Unique design for gamers
The ultra-comfortable design features unique side-mounted ports, and the enhanced, ultra-responsive game controls β including programmable ultrasonic AirTriggers and advanced haptics β let you focus all your skills on the game, giving you the edge you need for total domination. ROG Phone will change your game β forever.

ROG Phone User Guides
Browse through the tutorial below and master your device.
Getting Started
- How To Set Up Your ROG Phone
- Getting to know the front and back layout
- Inserting and removing the SIM card
- Charging the battery
- Wireless PowerShare
- How To Hibernate Apps in ROG Phone 3
- Super Clean Mode ROG Phone 3 How To Set Up
- Set Up X Mode In Asus ROG Phone 3
- Set Up RGB Lighting In ROG Phone 3
- Set Up AirTrigger In ROG Phone 3
Settings
- How To Factory Reset ROG Phone
- How to put ROG Phone on Silent and Change Ringtone
- Adjusting ROG Phone Screen Timeout and Brightness
- How to Use ROG Phone Power Saving Mode
- How to Manage ROG Phone Data Usage
- How to Manage ROG Phone Battery
- How to Manage ROG Phone Memory
- How to Manage ROG Phone Power Usage
- How to Enable ROG Phone USB Debugging
- How to Check and Install ROG Phone Updates
- Change ROG Phone App Permissions
- Show ROG Phone Battery Percentage
- How To Stop Notification Alerts When Playing Game ROG Phone 3
- Set Up Floating Window In ROG Phone 3
- How To Use Slow Charge On ROG Phone 3
- Using The Bypass Charging Feature In ROG Phone 3
- How To Change Fingerprint Unlock Animations ROG Phone 3
- How To Change Audio Style ROG Phone 3
- How To Select Charging Limit ROG Phone 3
- Power Saving Mode In ROG Phone 3 How to Set Up
Samsung Galaxy S4 Troubleshooting
Wireless Connections
- How to get ROG Phone Connect to Wi-Fi
- How to get ROG Phone Connect to the Internet via Mobile Data
- How to pair Bluetooth Devices with ROG Phone
- How to Set Up ROG Phone Mobile Hotspot
- How To Share Internet Connection of ROG Phone 3
- How To Use Wi-Fi And Mobile Data Simultaneously In ROG Phone 3
- Dual-Band Wi-Fi On ROG Phone 3 How To Set Up
- Live Stream Using ROG Phone 3 How To
- Automatically Record Calls In ROG Phone 3 How To
Home Screen
- How To Take A Screenshot On ROG Phone
- Navigating, Adding and Deleting Home Screens
- Accessing, Using and Customizing the Notification panel
- How to change the Wallpaper and Theme
- Managing Apps and Widgets on the Home Screen
- Adding and Changing a Lock Screen Shortcut
- How to Use a Shortcut to Unlock the Screen
- Turn On Double Tap To Wake In ROG Phone 3
- Screen Refresh Rate ROG Phone 3 How to Set Up
Resets
- How to Soft Reset or Force Restart ROG Phone
- How to Factory Reset ROG Phone
- How to Hard Reset or Master Reset ROG Phone
- How to Reset Apps on ROG Phone
- How to Reset All Settings on ROG Phone
- How to Reset Network Settings on ROG Phone
- How to Reset Accessibility Settings on ROG Phone
- How to Set ROG Phone to Auto Restart
Accounts & Security
- Enable ROG Phone Pattern Lock
- How to Add and Remove Google Account on ROG Phone
- How to Add and Remove Samsung Account on ROG Phone
- How to Add Email Accounts on ROG Phone
- How to Setup a Secure Screen Lock on ROG Phone
- How to Use Biometrics to Secure your ROG Phone
- Configure Google Play Protect to Check Your Apps Regularly
- How to Set Up Find My Mobile on ROG Phone
- How to Create a Secure Folder on ROG Phone
- How to Encrypt and Decrypt SD Card on ROG Phone
ROG Phone Troubleshooting Manual
If you have a problem with your tablet, browse through the topics below for the solutions.
Power
- ROG Phone won’t charge
- ROG Phone not turning on
- Battery draining quickly
- Phone keeps rebooting randomly
- ROG Phone moisture detected issue
Internet & Network
- ROG Phone won’t connect to Wi-Fi network
- No signal, No service issues
- Network not available, please try again later
- Not connecting to WiFi network
- ROG Phone 4G LTE not working
Camera
- How to take a screenshot
- Unfortunately, Camera has stopped
- Warning: Camera failed
- Camera is out of focus
Audio
- No sound and other audio issues
- Loudspeaker doesn’t have any sound
- Bluetooth headset has no sound
- Notifications don’t play
Screen
- Screen keeps on flickering
- Screen is black but phone is powered on
- How to repair broken screen
- Display shows some dead pixels
Operating System
- Stuck on Black Screen of Death
- Different ways to reset ROG Phone
- Keeps freezing and lagging
- Running so slow, poor performance
Calls & Texts
- Text messages not sent or received
- Unfortunately, Messages has stopped
- Phones calls keep dropping
- Callers can’t hear users
- ROG won’t send MMS
Applications
- Facebook keeps crashing, not working
- Twitter closes by itself, not updating
- Nova Launcher crashes, causes phone to lag
- Messenger crashes, closes on its own
Storage
- Unable to read mounted SD card
- Some apps in SD card not working
- How to free up some storage space
- Server storage full, unable to write on SD card