How to fix Galaxy Tab S5e Instagram keeps crashing | troubleshooting Instagram has stopped

Are you trying to look for solutions to your Galaxy Tab S5e Instagram keeps crashing issue? In that case, you’ve come to the right article. Follow the troubleshooting steps below to fix the issue.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Galaxy Tab S5e Instagram keeps crashing | troubleshooting Instagram has stopped

If you’re having a problem with your Instagram app on your tablet, this troubleshooting guide should help. Follow the solutions below if your Galaxy Galaxy Tab S5e Instagram keeps crashing.

Tab S5e Instagram keeps crashing fix #1: Close and restart Instagram

Many app-specific issues are easily fixable by simply closing the app itself. If your Galaxy Tab S5e Instagram keeps crashing, make sure that you force close the app first. There are two easy ways to close a running app. Let’s check out each of them.

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Force Stop.

Any of these methods should effectively restart the app. If nothing changes after doing any of them, proceed to the steps below.

Tab S5e Instagram keeps crashing fix #2: Update Instagram

Popular apps like Instagram are generally stable 99% of the time. However, at rare times when they encounter troubles, the most effective way to fix them is by checking and installing updates. If you are yet to install updates for your Instagram, now is the right time to do it. Updates not only bring cosmetic changes but also fixes for known bugs. Open your Google Play Store app and update Instagram from there.

Tab S5e Instagram keeps crashing fix #3: Check for online solutions

If Instagram was working perfectly fine before, it’s possible that there may be an on-going outage or issues with the servers. To check, try doing a quick Google search about Instagram issues. This is often an effective way to know if a popular social media service is down or not working properly. If the developer is aware of the problem, they may post solutions or advise users to simply update the app.

Tab S5e Instagram keeps crashing fix #4: Perform soft reset

Minor or temporary bugs may develop if a system is left running for a long time. So, try to perform the forced restart to refresh your phone’s memory as well as reload all services.

  • Press and hold the volume down button and the power key for 10 seconds or until the logo shows up on the screen.

Once your Galaxy Tab S5e has rebooted successfully, continue using it and check for the problem. If the problem is fixed, then it was just to a minor glitch or system issue. If nothing change though, continue with the troubleshooting steps below.

Tab S5e Instagram keeps crashing fix #5: Clear Instagram app

Another way to directly deal with the app is by clearing its cache. Delete the cache of your Instagram app with these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear cache button.

Tab S5e Instagram keeps crashing fix #6: Reset or reinstall Instagram app

Should clearing the app’s cache won’t help, your next move would be to return the app to its defaults by clearing its data. The steps are basically the same for clearing the cache. Instead of tapping on clearing the cache, just tap on Clear Data. Doing so will return the Instagram app to its factory settings so you’ll have to sign back in to your account before you can use it again.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear data button.

Tab S5e Instagram keeps crashing fix #7: Reset network settings

Sometimes, bad network configuration in a device can cause apps that require internet to work to become erratic. Try to reset your S10’s network settings to fix the problem.

  1. On the Home screen, tap Apps icon.
  2. Open Settings app.
  3. Tap General management.
  4. Tap Reset.
  5. Tap Reset network settings.
  6. Tap Reset settings to confirm.

To reset network settings on Galaxy S10 won’t result to loss of your personal data. You can do this safely without worrying that you might lose something important. Hopefully, the steps above will help fix whatever network issue you’re experiencing.

Tab S5e Instagram keeps crashing fix #8: Reset app preferences

At other times, apps may not work properly if there’s a missing or disabled default app. Default apps are system apps that comes with Android or your carrier’s firmware. Often, they’re necessary to allow third party apps to work safely and properly. If you’ve disabled one or a few of them by mistake, this may cause problems. To ensure that the default apps are all working normally, follow these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S10 and check for the problem.

Tab S5e Instagram keeps crashing fix #9: Wipe cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Tab S5e Instagram keeps crashing fix #10: Check for bad third party app

Other apps may sometimes interfere with Android and with other apps. To check if that’s the case, restart the phone to safe mode. Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Tab S5e is still problematic, repeat steps 1-4.

Tab S5e Instagram keeps crashing fix #11: Do a factory reset

Majority of Instagram bugs are either fixed by updates or go away by themselves. However, if you’ve already tried all our suggestions above and it’s been a while already since the app has worked normally, you should consider wiping the device. Make sure to factory reset the device if your Galaxy Tab S5e Instagram keeps crashing. Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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