How to fix Galaxy Note10 System UI has stopped

System UI errors is one of the common issues among millions of Android devices. The error itself can happen even on brand new, unrooted Android. If your Galaxy Note10 keeps showing System UI has stopped, you need to narrow down the possible causes for it. In this article, we give you the individual solutions that we found effective in fixing this error across many Android devices.

How to fix Galaxy Note10 System UI has stopped

If you encounter System UI has stopped error, there are a number of troubleshooting steps that you need to perform on your Galaxy Note10 to fix it.  We give you a detailed set of potential solutions below. Be sure to follow them in order. 

Galaxy Note10 System UI has stopped fix #1: Reboot device

System UI is a core, system app in all Android devices. Like any other app, it may encounter bugs due to its interactions with other apps and services. Minor issues may develop if a device is left running for a long time. To lessen the chances of bugs from developing, it’s recommended that you restart your phone at least once every week. Try restarting your Note10 normally first by pressing the Power button to access the boot menu. Then, select Restart option and see if that works.

Another way to restart the device is by pressing and holding the Volume Down button and the Power key at the same time for 10 seconds or until the device’s screen turns on. This simulates the effect of having disconnected the battery from the device. If this works, this may unlock the device.

If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. If nothing changed though, proceed to the next suggestions.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  1. Open Settings app.
  2. Tap Device Care.
  3. Tap the 3-dot at the top.
  4. Select Auto restart.

Galaxy Note10 System UI has stopped fix #2: Troubleshoot System UI app

If rebooting your Galaxy Note10 won’t fix System UI has stopped error, your next move is to deal with the System UI app itself. There’s a few troubleshooting steps that you can do: force quit the app, clear its cache, or return the app to its factory state.

Force quit System UI. A misbehaving app may work back to normal if it’s current operation is interrupted. You can do that by stopping the app. There are two ways to do it. Here’s what you need to do:

Method 1: Close an app using Recent Apps key

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
  3. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

Another way to force close an app is by going within the app’s settings itself. It’s a longer way compared to the first method above but it’s equally effective. You want to use this method if you plan on doing other troubleshooting for the said app like clearing its cache or data. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the app.
  6. Tap Force Stop.

Clear app cache. Clearing the cache of a problem app is another basic troubleshooting step that you can do in this situation. App problems usually go away when an app cache is refreshed. Learn how to do it below.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Phone app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the phone and check for the problem.

Return the app to its factory state. Another effective way to fix app bugs is by restoring to its factory defaults.  Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Phone app.
  6. Tap Storage.
  7. Tap Clear data button.

Galaxy Note10 System UI has stopped fix #3: Refresh system cache

New Android versions are sometimes full of bugs themselves and cause problems instead of fix them. If Galaxy Note10 System UI has stopped issue started after you’ve installed Android update, there may be a problem with the system cache. This is a special cache used by the Operating System in order to load apps quicker. If the system cache becomes corrupted, the device show signs of slow performance, or apps may crash. To check if the system cache needs refreshing:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy Note10 System UI has stopped fix #4: Update Software

Sometimes, all it takes to fix a problem is to install a pending update. Be sure to install any update that you may haven’t allowed yet. For carrier-branded phones, over-the-air updates are usually downloaded and installed automatically and all you must do is to give your permission. For global units that are sold in Samsung stores, you can manually check for updates with these steps:

  1. Open Settings app.
  2. Tap Software update.
  3. Tap Download and install.

It’s also a good idea to make sure that apps are updated all the time. To check for Play Store app updates on your Galaxy Note10:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap My apps & games.
  4. Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap Settings.
  4. Tap App download preference. 
  5. Select Over wifi only (select Over any network if you don’t have wifi).
  6. Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

  1. Tap Auto-update apps.
  2. Tap Over wifi only (select Over any network if you don’t have wifi).
  3. Tap Done.

Galaxy Note10 System UI has stopped fix #6: Remove bad apps

If you noticed the System UI has stopped error after installing a new app on your Galaxy Note10, removing that app might help. On your Home or App screen, look for the newly installed app, tap and hold it, and select Uninstall. Then, check for the problem to see if it happens again.

Another good way to check if a bad third party app is causing trouble is by restarting the device to safe mode.

Galaxy Note10 System UI has stopped fix #7: Reset app preferences

In case there’s a default app that’s been disabled by mistake causing the bug, make sure to reset app preferences.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your device and check for the problem.

Galaxy Note10 System UI has stopped fix #8: Return software to defaults (factory reset)

The best way to fix most software or app bugs is factory reset. So, if none of our suggestions has worked so far, you must wipe the phone to restore its software to defaults. Be sure to back your personal data up before doing this troubleshooting step.

Below are the two ways to factory reset your Note10:

Method 1: How to hard reset on Samsung Galaxy Note10 via Settings Menu

This is the easiest way to wipe your Galaxy Note10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

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Having Issues with your phone? Feel free to contact us using this form. We’ll try to help. We also create videos for those wanting to follow visual instructions. Visit our Youtube page for troubleshooting.