How to fix Camera Failed error on Huawei P30 | Troubleshoot camera keeps crashing on Huawei P30

Are you getting the dreaded Camera Failed error on Huawei P30? Fear not as this error is usually fixable on a user’s end. This troubleshooting article will take care of this problem for you. Simply follow the logical troubleshooting steps below and you should be good.

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How to fix Camera Failed error on Huawei P30 | Troubleshoot camera keeps crashing on Huawei P30

Camera Failed error on Huawei P30 is not that common but it does occur from time to time. If you’re getting this error on your own device, learn what you can do by following our list of solutions below.

Camera Failed error on Huawei fix #1: Force quit Camera app

Many cases of camera-related issues on Huawei devices are fixed by simply restarting the app. That’s because majority of these problems are due to temporary, minor bugs that easily go away. If you are yet to try this step, here’s what you need to do:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Find and select the camera app.
  5. Then tap Force Stop.
  6. Check for the problem.

Camera Failed error on Huawei fix #2: Perform soft reset

In some cases, Camera failed error on Huawei P30 can be due to a minor system bug. At this point, the next best thing that you can do is to refresh the system. Restarting a device can sometimes do wonders. Make sure that you forced restart your phone if none of the suggestions has worked so far. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.

If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.

Camera Failed error on Huawei fix #3: Check for overheating

One of the best features your Huawei P30 has is its camera. A lot of resources is dedicated to allow the camera functionality to work fantastically. With its multiple cameras working almost simultaneously, the entire system is stressed easily as demands for processing everything the camera see happens. If you noticed that the back portion of the device heats up or becomes uncomfortably warm while the camera is on, there may be something wrong with it. Keep in mind though that it’s perfectly normal for such a powerful smartphone to become warm, especially when using the camera. However, if the heat becomes abnormally high and such occurrence is followed by your camera shutting down or freezing, you should allow the phone to cool off. Overheating and camera crashing is pretty common when you use the camera to take high definition photos and videos on hot days. This can be normal so what you have to do is allow the phone to lower its internal temperature by turning it off for at least 30 minutes. If you are outside and it’s pretty hot than normal, try to use the phone in a shade, or try to avoid capturing high definition videos. If there’s no other causes aside from overheating, the camera failed error on your Huawei P30 will go away on its own.

Camera Failed error on Huawei fix #4: Clear camera app cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select Camera app.
  5. Tap Clear Cache.
  6. Check for the problem.

Camera Failed error on Huawei fix #5: Reset camera app

Should nothing happen after clearing an app’s cache and Facebook still keeps crashing, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Tap Camera app.
  5. Tap Clear Data.
  6. Check for the problem.

Camera Failed error on Huawei fix #6: Reinsert SD card (if used as camera storage)

There are some cases wherein a bug related to SD card can cause the camera app to fail. If you are using a microSD card to store photos from the camera app, try to see if removing that card temporarily will help. Here’s what you must do:

  1. Turn off device.
  2. Take out the SD card.
  3. Wait for a few moments.
  4. Re-insert the SD card.
  5. Check for the problem.

Camera Failed error on Huawei fix #7: Wipe cache partition

Clearing the cache partition on your device must be done at this point. In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it:

  1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
  2. Let go of the buttons when the Honor logo appears.
  3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
  4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
  5. Then press the Power button to confirm selection.
  6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Camera Failed error on Huawei fix #8: Check camera app on safe mode

Camera app is one of the default apps in the system. Just like any other app, it can be affected by poorly coded third party apps. Sometimes, a third party app may cause problems or interfere with the Operating System. Having network troubles due to a bad app is not unheard of in Huawei devices. Restart the phone to safe mode and see if that’s the case. In safe mode, no third party app should be able to run. So, if wifi works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

  1. Power off the device.
  2. Power it back on.
  3. Once you see the Huawei animation on the screen press and hold Volume Down button.
  4. You can see safe mode at the bottom left corner once the device finishes booting.
  5. Now that the device has started on safe mode, charge it and see if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Huawei P30 is still problematic, repeat steps 1-4.

Camera Failed error on Huawei fix #9: Factory reset

The final troubleshooting step that you can do is to see whether or not the cause of the problem is software in nature. You can do that by wiping the device and restoring all software settings to defaults. This returns all software settings to their defaults and deletes apps and personal data you’ve added. To avoid losing irreplaceable files, be sure to back your data up ahead of time.  If the reason for the problem is unknown software bug, factory reset will likely be of help.

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

  1. Create a backup of your personal data.
  2. Turn on the device.
  3. Tap Settings.
  4. Tap System.
  5. Choose Reset.
  6. Tap Reset all settings.
  7. Tap Reset all settings.
  8. Confirm the action by tapping on Reset all settings.
  9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

  1. Create a backup of your personal data.
  2. Turn off the mobile by pressing the Power key for a few moments.
  3. Press and hold Volume Up and Power buttons for a couple of seconds.
  4. When Recovery Mode appears let go of all keys​​​​​​.
  5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  8. Finally choose “reboot system now” by using the Power key.

Camera Failed error on Huawei fix #10: Get help from Huawei

Although it’s rare for a Huawei device to have camera failed error due to defective hardware, it’s not unheard of. If factory reset won’t change anything and the error persists after setting up the phone again, you must let Huawei handle the situation by sending the phone in for repair or replacement.  Visit your local Huawei store or call them to set up an appointment.


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