Samsung Galaxy A30 that keeps disconnecting from WiFi network

Some of the owners of the Samsung Galaxy A30 have been complaining because their device keeps disconnecting after the most recent update. The thing is, if this problem occurs after a firmware or app update, you can almost be certain that the problem is with the firmware or software-related. But if the problem started after you dropped your phone or got wet, then it could be a hardware issue. 

In this article, I will walk you through in troubleshooting your Galaxy A30 that keeps disconnecting from the WiFi network. We will try to look into all possibilities and rule them out one after another until we can figure out what the problem really is and what needs to be done to fix it. If you’re one of those users with this kind of problem, then continue reading as this post may be able to help you one way or another. 

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar to yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit. 

Troubleshooting Galaxy A30 that keeps disconnecting from WiFi network

There are only a few procedures I will give you in this guide as I omitted ones that aren’t really helpful. Based on experience, this is just a minor problem and it should be fixed by one of the procedures below. Here’s what you need to do: 

First solution: Force restart to fix phone that keeps disconnecting

It’s always advisable to do this procedure first as the problem could be due to a minor glitch or firmware issue. After all, it’s pretty easy to do and very effective in fixing minor problems. This could save you from doing all other procedures below. To do this, follow these steps: 

  1. Press and hold the volume down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A30 logo shows. 

Once the phone has successfully rebooted, try to see if it still keeps disconnecting from WiFi network. If it still does, then move on to the next procedure.

ALSO READ: Twitter keeps stopping on Samsung Galaxy A30. Here’s the fix.

Second solution: Power-cycle your network devices

It’s always possible that the cause of this problem is your network devices. There are times when these things also crash and intermittently stops broadcasting signal. Therefore, it’s very important to refresh the connection between your phone and your network devices by power-cycling them. 

  1. Unplug your modem or router from the wall outlet. 
  2. Leave it without power for a minute or two. 
  3. After that, plug the device back into the wall outlet and wait until it starts to broadcast signal. 
  4. Let your phone reconnect to the network. 

Observe your device closely to know if it still keeps disconnecting from the network. If it still does, then try the next solution. 

Third solution: Reset network settings

If your Galaxy A30 still keeps disconnecting from the network after the first two procedures, then it’s time to delete all wireless connections in your phone and refresh all wireless services. You can achieve this by resetting the network settings of your phone. 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Touch the Settings icon on the upper-right corner of the screen. 
  3. Once Settings is opened, scroll down to find General management and then tap on it. 
  4. Touch Reset. 
  5. Tap Reset network settings. 
  6. Tap Reset settings. 
  7. Enter your your PIN, password or pattern. 
  8. Tap Reset. 

After this, only the mobile data is enabled so turn on WiFi so it will scan for available networks and then let your phone reconnect to your network. If it still keeps disconnecting even after this, then move on to the next solution. 

ALSO READ: Samsung Galaxy A30 started running slow. Here’s the fix.

Fourth solution: Delete the old system cache

It is also possible that this problem is caused by some corrupt cache files. That’s the reason why you need to delete the old one so that it will be replaced with a new one. You can do so by wiping the cache partition of your phone. This is how it’s done: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A30 logo shows, release all three keys.
  4. Your Galaxy A30 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device. 

If your Galaxy A30 still keeps disconnecting from the network after this, then it’s time to reset it. 

ALSO READ: How to fix your Samsung Galaxy A30 that won’t turn on

Fifth solution: Backup your files and reset your phone

A master reset can fix any software issues including this one. However, we are always hesitant to suggest this procedure without exhausting all possible solutions. At this point though, you have no other choice. Therefore, make sure to create a backup of your important files and data. After that, remove your Google and Samsung accounts so that you won’t be locked out. Once everything is in order, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A30 logo shows, release all three keys.
  4. Your Galaxy A30 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A30 that keeps disconnecting from WiFi network. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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