My Samsung Galaxy A30 keeps freezing after an update. Here’s the fix.

When a smartphone like the Samsung Galaxy A30 keeps freezing after an update, you can always expect it to be firmware-related. While it may seem like a serious problem, it’s actually just a minor issue with the system. It’s something you can fix on your own if you’re willing to troubleshoot your phone. 

We have already encountered several of these problems in the past and the majority of them, we were able to fix. So, in this post, I will guide you in troubleshooting your Galaxy A30 that keeps freezing for some reason. We will try to look into each possibility and rule them out one by one until we can figure out what the issue is all about and hopefully be able to fix it. 

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us. 

How to fix a Galaxy A30 that keeps freezing

Freezing issues aren’t really that hard to fix. In fact, you might be able to fix them by doing a couple of procedures as long as the firmware has not been modified. With that being said, here’s what I suggest you do about this problem. 

First solution: Perform the Forced Restart on your phone

When it comes to possible firmware issue, the first thing you have to do is to force restart your device. It is a simulated battery removal that will refresh your device’s memory, as well as reload all its applications and services. Most of the time, if the problem is really not serious, this is enough to make things work perfectly again. Here’s how it’s done: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A30 logo shows on the screen.

When the phone has finished rebooting, use it like you often do and see if it still keeps freezing. If the problem persists, then move on to the next solution. 

ALSO READ: Easy fix for Samsung Galaxy A30 that’s stuck on Black Screen of Death

Second solution: Run your phone in safe mode

Running your phone in safe mode will immediately isolate the problem. Most of the time, applications make the phone become sluggish which would result to lags and freezes. To know if this is really the case, you have to restart your Galaxy A30 in safe mode to temporarily disable all third party applications. Here’s how you do that: 

  1. Press and hold the Power key until options show. 
  2. Tap and hold the Power off option until it changes into Safe Mode. 
  3. Tap the Safe mode icon to restart your device.
  4. Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen. 

While the device is in this mode, just use it like you normally would and if the problem is fixed, then you have to do the following: 

  1. Restart your phone normal to boot into standard mode. 
  2. Remember the apps you installed about the time when the phone starts to keep freezing.
  3. Once you already have an app in mind, swipe down from the top of the screen to pull the notification panel down. 
  4. Tap the Settings icon on the upper-right corner. 
  5. Scroll to and then tap Apps. 
  6. Find and tap suspected app. 
  7. Tap Storage. 
  8. Touch Clear data and tap OK to confirm.
  9. Tap the back key once and then touch Uninstall. 
  10. Confirm that you want to remove the app from your phone. 

On the other hand, if your phone still keeps freezing even in safe mode, then try the next solution. 

ALSO READ: Samsung Galaxy A30 that keeps disconnecting from WiFi network

Third solution: Wipe the cache partition to fix phone that keeps freezing

There are times when the system cache gets corrupted and it often occurs after a firmware update. If you recently updated your phone’s firmware and then this problem started, it could be the cache that got corrupted. So you have to delete it so that a new one will be created. You can do so by wiping the cache partition. Here’s how it’s done on an A30: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A30 logo shows, release all three keys.
  4. Your Galaxy A30 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

When the phone has finished rebooting, try to see if it still keeps freezing. If it still does, then try the next solution. 

Fourth solution: Reset all settings on your device

There are settings that can cause inconsistencies in your phone’s normal operation, especially settings under the Developer Options. But the thing is we really don’t know if it’s with your phone’s settings or not, so the best thing you can do is reset all settings. This procedure will have an effect of a factory reset but none of your files will be deleted. Here’s how it’s done: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and tap General management. 
  4. Touch Reset. 
  5. Tap Reset settings. 
  6. Tap the Reset settings button. 
  7. If prompted, enter your PIN, Password or Pattern. 
  8. Finally, tap Reset.

If the phone still keeps freezing, then move on to the next solution. 

Fifth solution: Master reset your device

At this point, a master reset will be necessary, especially if your phone still keeps freezing even after doing the first four procedures. A reset will always fix app and firmware issues, however, you just need to create a backup of your important files and data, as you may not be able to retrieve them after the reset. After the backup, remove your Google account so that you won’t be locked out of your device. When ready, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A30 logo shows, release all three keys.
  4. Your Galaxy A30 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

After the reset, set up your phone as a new device and enjoy. 

I hope that we’ve been able to help you fix your Galaxy A30 that keeps freezing. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling out this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter. You may also visit our Youtube channel as we publish helpful videos every week.