How To Fix Windows 10 Update Keeps Turning Off Issue

Windows 10 is the latest version of the Windows operating system which was first released in 2015 and was made as a free upgrade to people who were running Windows 7 or Windows 8 on their computers. Although this is a solid performing operating system there are instances when certain issues can occur which we will be troubleshooting today. In this latest installment of our troubleshooting series we will tackle the Windows 10 update keeps turning off issue.

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How To Fix Windows Update Keeps Turning Off Issue

Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

There are several factors that can cause this particular issue ranging from an overly strict antivirus software to a bug in the operating system. Listed below are the troubleshooting steps you need to do to fix this problem.

Temporarily Turn off the antivirus

The first thing you will need to do when experiencing this problem is to turn off your antivirus software. If the problem does not occur when it is off then you should consider using a different antivirus software.

Avast

  • Right-click on the avast! icon in the system tray. Select avast! shields control and there will be options to disable avast for 10 minutes, 1 hour, until the computer is restarted or permanently.

Bitdefender

  • Double click on the system icon for Bit Defender.
  • When the Bit Defender window appears, move the mouse arrow to the left side and click >> Virus Shield.
  • Move mouse arrow to the black check by Virus Shield is enabled and click.
  • The black works will change to red, >> Virus Shield is disabled.
  • Move mouse arrow to the top right corner and click the down arrows.
  • Bit Defender is now inactive.
  • To enable Bit Defender, do the same steps except click to enable.

Microsoft Security Essentials

  • Right-click on the MSE icon in the system tray and choose Open.
  • Click the Settings tab, then click Real Time Protection.
  • Uncheck the box next to “Turn on real time protection”.
  • Click the “Save changes” button.
  • Exit MSE when done.

ESET

  • Double click on the system tray icon to open the main application window.
  • Or via Start >> All Programs >> ESET >> ESET Smart Security.
  • Click Setup >> Antivirus and antispyware >> Temporarily disable Antivirus and antispyware protection.
  • When prompted to confirm temporarily disable select Yes.
  • Note: Protection will be automatically started after a system reboot.

McAfee

  • Navigate to the system tray on the bottom right hand corner and look for the McAfee icon.
  • Right-click it -> chose “Exit.”
  • A popup will warn that protection will now be disabled. Click on “Yes” to disable the Antivirus guard.

Check if the Windows 10 update keeps turning off issue still occurs.

Make changes in the registry

  • Press Windows key once
  • Type command prompt in the Start Search
  • Right-click Command Prompt from the search results and select Run as administrator
  • Type the following command in the command prompt and press enter: reg add “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update” /v AUOptions /t REG_DWORD /d 0 /f
  • Type the command given below and press Enter: sc config wuauserv start= auto

Check if the Windows 10 update keeps turning off issue still occurs.

Reset Windows components

If the above troubleshooting steps fails to fix the problem then you should reset the Windows update components.

  • Press Windows key once
  • Type command prompt in the Start Search
  • Right-click Command Prompt from the search results and select Run as administrator
  • Type the following commands in the command prompt and press Enter after each one
  • net stop bits press enter
  • net stop wuauserv press enter
  • net stop appidsvc press enter
  • net stop cryptsvc press enter 
  • Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old press enter
  • Ren C:\Windows\System32\catroot2 Catroot2.old press enter
  • net start bits press enter 
  • net start wuauserv press enter
  • net start appidsvc press enter 
  • net start cryptsvc press enter

Check if the Windows 10 update keeps turning off issue still occurs.

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