How to fix Galaxy Note10+ charging paused error | charging keeps stopping or not working

Charging problems can happen from time to time, even on premium phones. If charging paused error keeps on happening on your Galaxy Note10+, learn what specific troubleshooting steps that you can do to fix it.

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How to fix Galaxy Note10+ charging paused error | charging keeps stopping

If your Galaxy Note10+ has charging paused error and you don’t know what to do, follow the suggestions below on what to do.

Galaxy Note10+ charging paused fix #1: Troubleshoot charging port and check accessories

If your Galaxy Note10+ started having charging paused error out of the blue, the first thing that you need to do is to see if there’s an issue with the charging port or accessories. This error can sometimes be caused by a faulty USB cable or adapter so if you haven’t checked yours yet, be sure to do so now. You can do that by using another official Samsung cable and adapter, or charging another Samsung device using the current ones. Either way should help you tell if there’s a problem with your accessories.

Also, try to see if there’s any dirt, lint, debris, or foreign object in the charging port that may block the charging cable. Presence of dirt or debris in the port are the usual reasons why charging may be unsuccessful. If you think that the port is dirty and it causes the charging paused problem, clean the port using a can of compressed air. Avoid sticking anything in the port to not damage the system.

Finally, be sure to check if the port is wet. Normally, if there’s traces of moisture or water in the port, “moisture detected” error will also be shown. If you recently exposed the device to water, or if you operate the device in a humid place, make sure to dry the port properly. You can do that by rinsing the charging port with clean water, wiping it with clean, soft cloth, then letting it dry for a few hours.

Galaxy Note10+ charging paused fix #2: Restart device

Charging paused error is a unique error on Samsung Galaxy devices and is often fixed by a  restart. If you haven’t rebooted your phone yet, be sure to do this procedure now. This is because some minor bugs may develop if a system is left running for an extended period. Try restarting your Note10+ and see if that will help.

There are three ways to restart your Galaxy Note10+. Let’s see each of them below.

Method 1: Try restarting it normally first by pressing the Power button to access the boot menu. Then, select Restart option and see if that works.

Method 2: Another way to restart the device is by pressing and holding the Volume Down button and the Bixby/Power key at the same time for 10 seconds or until the device’s screen turns on. This simulates the effect of having disconnected the battery from the device. If this works, this may unlock the device.

Method 3: If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. If nothing changed though, proceed to the next suggestions.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  1. Open Settings app.
  2. Tap Device Care.
  3. Tap the 3-dot at the top.
  4. Select Auto restart.

Galaxy Note10+ charging paused fix #3: Clear cache partition

Some Android problems may actually be brought about by a lot of things and unfortunately, a few may be an indirect result of an update. This can happen if the system cache gets corrupted following a system update or app installation. To ensure that the system cache is fresh, clear the cache partition with these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “

Galaxy Note10+ charging paused fix #4: Install updates

Updating apps not only fixes known bugs but they can also prevent potential issues from fully becoming a problem. In some rare cases, outdated Android OS may cause some apps to stop working properly. Make sure that Android is up-to-date by installing any available system update. By default, your Note10+ should notify you of any system update automatically. However, you can also check for system updates manually with these steps:

  1. Open Settings app.
  2. Scroll down to the bottom and tap Software update.
  3. Tap Download and install.

If you don’t have this option, that means that your device may be running a carrier-branded software.

Also, second hand or pre-owned carrier-branded phones may no longer receive updates if they’re used in another network. For example, if you bought an unlocked Verizon Galaxy Note10+ and use it in a T-Mobile network, the device will no longer get system update notifications. 

It’s also important to note that outdated apps can sometimes be a cause of Android problems. To lessen the chances of bugs coming from outdated apps, be sure to check for updates via the Play Store. To check for Play Store app updates on your Galaxy Note10+:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap My apps & games.
  4. Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap Settings.
  4. Tap App download preference. 
  5. Select Over wifi only (select Over any network if you don’t have wifi).
  6. Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

  1. Tap Auto-update apps.
  2. Tap Over wifi only (select Over any network if you don’t have wifi).
  3. Tap Done.

Galaxy Note10+ charging paused fix #5: Reset app preferences

In case there’s a default app that’s been disabled by mistake causing the bug, make sure to reset app preferences.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Galaxy Note10 and check for the problem.

Galaxy Note10+ charging paused fix #6: Check for bad apps

As mentioned above briefly, an app may cause problems with Android or with other apps. To check if you have a bad third party app issue at hand, restart your Note10+ to safe mode and check for the problem. Follow the steps below to boot your device to safe mode:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.
  6. Charge the phone in this state and check for the problem.

If your Galaxy Note10+ won’t show the charging paused error on safe mode, you can bet a third party app is to blame. To identify which of the apps is causing the issue, you want to use the process of elimination. This is what you want to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Note10+ is still problematic, repeat steps 1-4.

Galaxy Note10+ charging paused fix #7: Reset All Settings

This solution option is similar to factory reset minus the hassles of deleting user data, apps, and more. If Auto-rotate is still present at this juncture, then you should do this solution to see if you can fix the software bug this way. Here’s how:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset all settings.
  5. Tap RESET button.

Galaxy Note10+ charging paused fix #8: Wipe your Note10 (factory reset)

Erasing your phone may be tried if the Galaxy Note10+ charging paused problem continues at this stage. Factory reset is usually effective in fixing issues that comes from software bugs. Be sure to do this possible solution to see if the problem is fixable on your level. 

This procedure will revert software settings to their defaults and delete your personal data so be sure to create a backup of your photos, videos, documents, contacts, etc. before proceeding.

To see if factory reset is effective, follow the steps below. 

Method 1: How to hard reset on Samsung Galaxy Note10+ via Settings Menu

This is the easiest way to wipe your Galaxy Note10+. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note10+ using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up key and the Bixby / Power key.
  5. When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm the action to clear your phone data.

 Galaxy Note10+ charging paused fix #9: Use wireless charger

In case the problem lies with the charging port or fast cable charging feature only, you can remedy the situation by charging your device using a wireless charger. By default, your Note10+ does not come with with a wireless charger so if you haven’t bought one yet, this may not be a practical choice for you. If factory reset has not fixed the issue, that means that the problem require repair. Avoid getting a new wireless charger to check if this can work for you. However, if you already have an existing official Galaxy Note10+ wireless charger at this time, consider using it until you decide to let Samsung take a look at your phone.

Galaxy Note10+ charging paused fix #10: Repair

Getting help from Samsung is not unheard of when an issue remains after a factory reset. Visit your local Samsung store or Service Center for help in this case.

 


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