Samsung Galaxy S10 Plus Reset Guide: Soft Reset, Factory Reset, Reset Network Settings

There are several kinds of your resets you can do on your new Samsung Galaxy S10 Plus and each one of them has its own purpose. The most common reset which everyone may probably know already is the factory reset. It’s very helpful in bringing your phone back to its default settings and configuration. However, what will you do if your new phone stopped responding? Yeah, there’s also a reset for you that.

If you encounter network or internet-related concerns and you don’t know where to look, there’s also a reset for that. If your phone is stuck on the boot screen and won’t continue booting up to the Home screen, there’s another reset for that.

In this post, I will guide you to do the resets you may probably use with your phone if you encounter some issues. They’re not really that complicated to do so continue reading so that you will know how to do each of them and understand their purpose.

But before we actually move on to our detailed tutorials, if you have issues with your phone, then visit our troubleshooting page as we’ve already addressed some of the most common problems with this device. In case you need more help with your problem, fill up our Android issues questionnaire and hit submit to contact us.

How to Soft Reset your Galaxy S10 Plus if it’s Frozen or Unresponsive


Most of the time, when a powerful device like the Galaxy S10 Plus stops responding or won’t turn on, it’s due to a firmware crash unless, of course, there are signs of either physical or liquid damage. It may seem like a very serious problem but in reality, it’s pretty minor. To fix it and make your device work perfectly again, you just have to do the Soft Reset procedure or what we often refer to as Forced Restart. This is how it’s usually done:
  • Press and hold the Volume Down button and the Power key for 10 seconds or more.

If your Galaxy S10 Plus boots up after doing it, then problem solved! It could have been just a minor firmware issue or crash but there’s no guarantee it won’t happen again in the future. At least now, you already know what to do to make it respond again. However, if your device doesn’t respond to that procedure, then you should try this:

  1. Press and hold the volume down button and don’t release it yet.
  2. While holding it down, press and hold the power key as well.
  3. Keep both keys held down together for 10 seconds or more.

It is basically the same as the first procedure only that in this method, you are pressing the volume down button before the power key because doing it otherwise won’t give you the same result. But if done correctly, you can surely fix your unresponsive phone with it.

ALSO READ: How to run your Samsung Galaxy S10 Plus in Safe Mode

How to Factory Reset Galaxy S10 Plus

You will be required to perform a factory reset when your phone has some kind of software-related issues and you don’t know where they’re from or what to do. A factory reset will be able to fix majority of the problems with your phone as long as they’re not due to physical or liquid damage. For you to be able to do this, your device must be able to boot up properly into the system and access the Settings app. Here’s how it’s done:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. From the Home screen, swipe up on an empty spot to open the Apps tray.
  3. Tap Settings > Accounts and backup > Backup and restore.
  4. Tap the following sliders to desired setting: Back up my data, Automatic restore
  5. Tap the Back key (bottom right) until you reach the main Settings menu.
  6. Tap General Management > Reset > Factory data reset.
  7. Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
  8. If you have screen lock turned on, enter your credentials.
  9. If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
  10. Wait for the device to reset.

You will need to set up your S10 Plus again like new once the reset is done.

How to Master Reset Galaxy S10 Plus

A master reset is basically the same as the factory reset only that it’s performed differently. It means that you don’t need your phone to boot into the normal mode to be able to do this. Instead, you will need to boot your device into the recovery mode so that you can initiate the master reset. This is how you do it:

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

You will also have to set up your phone after doing this but you must use the Google ID you used in your phone before the reset so that you won’t be locked out. This method will be useful if your device cannot properly boot up into the Home screen.

ALSO READ: How to Hard Reset or Master Reset your Samsung Galaxy S10 Plus

How to Reset Network Settings on Galaxy S10 Plus

When you have network or internet-related issues with your new Galaxy S10 Plus and you can’t pinpoint what that problem really is, then this is the procedure you will have to do to fix it. What it does is bring the network settings back to their factory defaults but don’t worry, none of your files and data will be deleted if you did this. The following changes will occur:

  • Stored Wi-Fi networks will be deleted.
  • Paired Bluetooth devices will be deleted.
  • Background data sync settings will be turned on.
  • Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
  • Network selection mode will be set to automatic.

And here’s how you reset the network settings in your Galaxy S10 Plus…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

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