How to unfreeze a frozen Galaxy S10 | easy steps to fix unresponsive device | soft reset procedure

The Galaxy S10 is undoubtedly one of best smartphones your money can buy right now. Its hardware is superb and this premium phone sports that best components available for electronics at this time. On the software side, this device runs the latest Android OS has to offer with Android 9 Pie. In general, the Galaxy S10 is almost perfect. Unfortunately, it’s not. This phone can still succumb to even minor bugs and leave it just as problematic as any low-end phone.

The Galaxy S10 can crash and become unresponsive sometimes, just like any computer or high-end smartphone. There are no definite set of preparations any developer can do to prevent a phone as good as the S10 to sometimes crash or freeze. If you sometimes experience your Galaxy S10 freezing or becoming unresponsive, it does not necessarily mean that the phone is broken. Sometimes, bugs may develop out of nowhere due to the complexity of Android Operating System. If you’re wondering how to bring your Galaxy S10 back to its normal working order when it freezes, all you have to do is restart it.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to unfreeze a frozen Galaxy S10

With older phones, one can simply disconnect the battery to unfreeze it. This is obviously no longer easily doable on the Galaxy S10 as the battery pack is now firmly integrated with the motherboard. Disconnecting the battery is borderline impossible with the Galaxy S10 series. The most that you can do to unfreeze your device is to simulate the effects of a “battery pull” procedure. Here’s how it’s done:

  1. Press and hold the Power + Volume Down buttons for approximately 12 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow up to 90 seconds for the reset to complete.
  3. If Maintenance Boot Mode screen won’t show, then your device does not have it. Simply wait for the device to power down completely.
  4. That’s it! We hope that this short tutorial helps in fixing your device.


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Twitter pages.