How To Fix The LG G8 ThinQ Won’t Turn On Issue

The #LG #G8 #ThinQ is one of the newest premium Android smartphone models which was released in the market last April 2019 by the South Korean company. It is a MIL-STD-810G compliant device that is also IP68 certified. It has a solid build quality which uses an Aluminum frame with glass on both the front and back. This phone uses a 6.1 inch P-OLED screen with a resolution of 1440 x 3120 pixels that’s protected by Corning Gorilla Glass 5. At the back is a dual camera system while the front also has a dual selfie camera system. Under the hood, you will find the Snapdragon 855 octa core processor which is paired with 6GB of RAM. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG G8 ThinQ won’t turn on issue.

If you own an LG G8 ThinQ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. 

How To Fix The LG G8 ThinQ Won’t Turn On Issue

One of the major issues that you don’t want to occur on your phone is when it does not turn on. This can happen for a wide range of reasons but the most common cause is due to a damaged component  possibly because of the phone being dropped or when the device has suffered from water damage. If the problem is caused by a faulty hardware component then you will have to bring the phone to a service center and have it fixed. There are however instances when the problem can be caused by a software glitch which can be fixed by following some troubleshooting steps. Before sending your phone to a service center and having it repaired make sure to have performed the troubleshooting steps listed below which are recommended for this particular problem.

Charge the phone

The first thing that you will need to do in this case is to eliminate the possibility of the problem being caused by a drained battery. There have been several instances when the phone owner has forgotten to charge the device thus causing the phone not to turn on. To properly charge the phone just follow the steps listed below.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Fully charge the phone using its wall charger.
  • In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

Try to refresh the phone software to eliminate the possibility of the problem being caused by a corrupted temporary data. Although procedure is usually performed when the phone is unresponsive but should also work in this case. You can do this by simply restarting the device. Press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.

Check if the LG G8 ThinQ won’t turn on issue still occurs.

Wipe the cache partition of the phone

Sometimes the cached data stored in the dedicated partition of the phone can become corrupted. When this happens  it will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Wipe cache option then the power key to select it
  • Restart the phone.

Check if the LG G8 ThinQ won’t turn on issue still occurs.

Perform a factory reset

In case the LG G8 ThinQ won’t turn on issue still occurs then one last troubleshooting step you can perform is a factory reset from the recovery mode. Take note that this will erase your phone data.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Factory Data Reset option then the power key to select it
  • Restart the phone.

In case the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as this might already be caused by a faulty hardware component.

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