How To Fix The Dragon Age Inquisition Keeps Crashing PC

Dragon Age Inquisition is one of the most popular role playing video games developed by Bioware which was released in November 2014. It is available in a several platforms which includes Microsoft Windows, PlayStation 3, PlayStation 4, Xbox 360, and Xbox One. Although this game runs quite well there have been reports of gamers who are experiencing issues with  it on Windows 10. In our latest installment of our troubleshooting series we will tackle the Dragon Age Inquisition keeps crashing PC issue.

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How To Fix The Dragon Age Inquisition Keeps Crashing PC

Before performing any of the recommended troubleshooting steps listed below you should restart your computer first. This will refresh your computer system and remove any corrupt temporary data from the device which could be causing the problem.

Make sure that your PC satisfies the game system requirements

The minimum system requirements to run the game are as follows

  • OS: Windows 7 or 8.1, 64-bit
  • Processor (AMD): Quad core @ 2.5 GHz
  • Processor (Intel): Quad core @ 2.0 GHz
  • Memory: 4 GB
  • Graphics Card (AMD): Radeon HD 4870
  • Graphics Card (NVIDIA): GeForce 8800 GT
  • Graphics Memory: 512 MB
  • Hard Drive: 26 GB
  • DirectX: 10
  • Internet: 512 kbps up and down

The recommended system requirements to run the game are as follows

  • OS: Windows 7 or 8.1, 64-bit
  • Processor (AMD): Six core @ 3.2 GHz
  • Processor (Intel): Quad core @ 3.0 GHz
  • Memory: 8 GB
  • Graphics Card (AMD): Radeon HD 7870 or R9 270
  • Graphics Card (NVIDIA): GeForce GTX 660
  • Graphics Memory: 2 GB
  • Hard Drive: 26 GB
  • DirectX: 11
  • Internet: 1 Mbps up and down

Disable your Antivirus software

There’s a possibility that the antivirus software installed in your computer is causing the game to crash. To eliminate the possibility that this is what’s causing the problem you will have to temporarily disable the antivirus software of your computer. 

If you are using Windows Security

  • Select Start  – Settings > Update & Security  – Windows Security – Virus & threat protection > Manage settings
  • Switch Real-time protection to Off.  

If you are using Avast

  • Search for the Avast icon in your computer’s system tray and right-click on it.
  • Click on Avast shields control.
  • Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

If you are using AVG

  • Search for the AVG icon in your computer’s system tray and right-click on it.
  • Click on Temporarily disable AVG protection.
  • Choose how long you want AVG to be turned off and whether you want AVG to disable its Firewall too.
  • Click on OK to disable the antivirus program.

If you are using McAfee

  • Search for the McAfee Antivirus icon in your computer’s system tray and right-click on it.
  • Click on Exit.
  • You should see a dialog box warning you that McAfee‘s protection will be turned off. Click on Yes in this dialog box to disable the antivirus program.

If the issue does not occur after disabling the antivirus software then you can uninstall your current antivirus program and use another one or add a security exception to both the game and the Origin client. The procedure on adding the security exception will be different for the various antivirus software so make sure to consult the documentation on how to do this.

Check if the Dragon Age Inquisition keeps crashing PC issue still occurs.

Disable 3D Vision

Nvidia 3D Vision is a feature which enables stereoscopic vision for any Direct3D game. There have been several reports stating that the problem occured right after installing the driver for this feature and enabling it. To fix this problem you can try to uninstall the driver for 3D Vision.

  • Press Windows key + R to open up a Run dialog box. 
  • Type “appwiz.cpl” and press Enter to open up Programs and Features.
  • Inside Programs and Features, scroll down through the list of applications, right-click on Nvidia 3D vision driver and click Uninstall.
  • Follow the on-screen prompts to remove the driver from your system.

Restart your computer then check if the Dragon Age Inquisition keeps crashing PC issue still occurs.

Disable the built-in Origins menu

If you got the game from Origins then you should know that the EA platform has a built-in menu that is known to cause problems with several  games. Try to disable the built-in menu and check if this issue will still occur.

  • Open the origin client and insert your user credentials to log into your EA Account.
  • From the main Origin menu, click on Application Settings, then click on the Origin In-Game tab.
  • Finally, toggle the switch associated with Enable Origin In-Game to Off.

Check if the Dragon Age Inquisition keeps crashing PC issue still occurs.

Change your graphic settings

Sometimes the problem can be caused by running the game in ultra or high graphic settings if your system hardware is having difficulty maintaining this setting. To check if this is what’s causing the problem you should try setting the graphic quality of the game to automatic.

Disable any hardware overclocking settings

Overclocking the processor or RAM is usually done by game enthusiasts to get that extra performance boost from the hardware which will result in an improved gaming experience. Sometimes though this can have a negative effect which is why you should check if this is what’s causing the problem by disabling any overclock settings that you have done on the system.

Check if the Dragon Age Inquisition keeps crashing PC issue still occurs.

Uninstall then reinstall the game

If the above steps fails to fix the problem then there’s a possibility that this is caused by a corrupted game software. You should uninstall the game then reinstall a fresh version.

To uninstall the game

  • Launch the Origin client.
  • Log in to your EA Account.
  • Select the My Games tab.
  • Right-click the game tile you wish to uninstall.
  • Select Uninistall from the pulldown menu.
  • Follow the on-screen instructions.

To reinstall the game

  • Launch the Origin client.
  • Log in to your EA Account.
  • Head to My Game Library.
  • Download your game
  • Follow the instructions for your game to install and start playing

Check if the Dragon Age Inquisition keeps crashing PC issue still occurs.

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