How to fix Galaxy Tab A Facebook has stopped | Facebook keeps crashing or won’t work

Facebook error is one of the known app issues in both Android and non-Android issues. If your Galaxy Tab A keeps showing the Facebook has stopped error, here’s an article to fix that. Make sure to follow the solutions below.

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How to fix Galaxy Tab A Facebook has stopped | Facebook keeps crashing or won’t work

If Facebook has stopped error keeps showing up on your Galaxy Tab A, you must check a number of factors in order to fix it. Learn how to do this by following our suggestions in this post.

Galaxy Tab A Facebook has stopped fix #1: Find online solutions

Facebook issues usually go away on their own, or strictly speaking, fixed by developers under the hood. As long as you install updates for the app as they come, you can expect that bugs are fixed. However, if your app is fully updated but continues to be problematic for some time now, it’s time for you to act. The first troubleshooting step that you want to do is to check for any error code or message. If there’s a particular code that shows up, make sure to do a quick Google search and see if you can find a solution for it.

Galaxy Tab A Facebook has stopped fix #2: Force quit Facebook app

If there’s no error at all or if Facebook only crashes without any available online solution so far, the next good troubleshooting step that you can do is to reboot the app. Below are the two methods to force close an app:

Method 1: Close an app using Recent Apps key

  1. On your screen, tap the Recent Apps soft key (on the left of the Home middle button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
  3. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

Another way to force close an app is by going within the app’s settings itself. It’s a longer way compared to the first method above but it’s equally effective. You want to use this method if you plan on doing other troubleshooting for the said app like clearing its cache or data. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the app.
  6. Tap Force Stop.

Galaxy Tab A Facebook has stopped fix #3: Clear app cache and data

Another troubleshooting step that you can try in this case is to clear Facebook app cache. This can help if the app misbehaves due to outdated or corrupted cache. Here’s how it’s done: 

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear Cache button.
  10. Restart the device and check for the problem.

If deleting the Facebook cache won’t help, follow it up by restoring the data of the app. Before you do this, be sure to create a backup of your text messages to avoid accidentally losing them. 

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear Data button.
  10. Restart the device and check for the problem.

Galaxy Tab A Facebook has stopped fix #4: Update software and apps

As mentioned above, one of the first things that you must do if the Facebook has stopped error continues on your Galaxy Tab A is update the app. If you’ve already done that, then you want to also make sure that all apps are running their latest version.

Also, be sure to update the software whenever there’s an available update to install.

Galaxy Tab A Facebook has stopped fix #5: Restart device

If the Facebook has stopped error continues on your Galaxy Tab A at this point, it’s best if you can restart your tablet. Try restarting it normally first by pressing the Power button to access the boot menu. Then, select Restart option and see if that works.

Another way to restart the device is by pressing and holding the Volume Down button and the Bixby/Power key at the same time for 10 seconds or until the device’s screen turns on. This simulates the effect of having disconnected the battery from the device. If this works, this may unlock the device.

If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. If nothing changed though, proceed to the next suggestions.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  1. Open Settings app.
  2. Tap Device Care.
  3. Tap the 3-dot at the top.
  4. Select Auto restart.

Galaxy Tab A Facebook has stopped fix #6: Reinstall Facebook

If you added Facebook after setting up the device for the first time, you can try to reinstall it. You should do this instead of simply clearing its data. 

To delete an app:

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app.
  3. Tap Apps.
  4. Ensure All is selected (upper-left).  If necessary, tap the Dropdown icon (upper-left) then select All.
  5. Locate then select the appropriate app. If system apps aren’t visible, tap the Menu icon (upper-right) then select Show system apps.
  6. Tap Uninstall to delete an app.
  7. Tap OK to confirm.
  8. To uninstall app updates (This option is only available when an update has been installed.)
  9. Tap Uninstall Updates.
  10. To confirm, tap OK.

Galaxy Tab A Facebook has stopped fix #7: Reset app preferences

Some apps may require default system apps and services. If some of these default apps are not working, apps that require them may misbehave. To ensure that default apps are enabled, follow these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Tab A and check for the problem.

Galaxy Tab A Facebook has stopped fix #8: Check for rogue apps

If your Facebook app comes with the original software, which means that it’s not a third party app in your system, you can check if another app is causing it to crash. While running on safe mode, no third party can run. So, if the problem is absent on safe mode, a third party app must be to blame. To restart to safe mode:

  1. Turn off the device.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting. This may take up to 1 minute. Just be patient to wait for it.
  6. Release the Volume down key when you see Safe Mode on the device.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If Facebook works on safe mode only, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Tab A still won’t turn on normally (but works on safe mode), repeat steps 1-4.

In order to return to normal mode or turn off safe mode:

  1. Press and hold the Power key.
  2. Tap Restart.
  3. The devices restarts in normal mode.

Galaxy Tab A Facebook has stopped fix #9: Wipe cache partition

If your Galaxy Tab A wifi issues started after installing a system update or app, there may be a problem with the system cache. This cache is used by Android to load apps quickly. If the system cache on your Galaxy Tab A is corrupt or outdated, it might interfere with some Android functions, or cause other problems. To ensure that your Galaxy Tab A system cache is fresh, you have to clear the cache partition from time to time. Here’s how to do that:

  1. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  2. Press and hold the Volume Up button and the Power button at the same time for 5 seconds.
  3. Release the Power and Volume Up buttons.
  4. The Recovery screen menu will now appear. 
  5. Use the Volume Down button until you are highlighting ‘Wipe cache partition.’
  6. Press the Power button to select ‘Wipe cache partition.’
  7. Use Volume Down to highlight Yes.
  8. Press the Power button to go ahead with clearing of cache partition.
  9. After clearing the cache partition, press the Power button again for Reboot system now.
  10. That’s it!

Galaxy Tab A Facebook has stopped fix #10: Erase device (Factory reset)

In most cases, wiping the device or doing a factory reset is normally not required but if there’s no known server issue, you can consider it. This may be the eventual solution if none of the suggestions above has helped. Make sure to create a backup of your files ahead of time.

Below are the two methods on how to hard reset or factory reset your Galaxy Tab A.

Method 1: How to hard reset on Samsung Galaxy Tab A via Settings Menu

Under normal circumstances, factory reset under Settings menu should be the primary way for you. It’s simpler to do and does not require pressing hardware buttons, which some users may find difficult to do.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Tab A using hardware buttons

If your case is that the tablet is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Power button at the same time for 5 seconds.
  5. Release the Power and Volume Up buttons.
  6. The Recovery screen menu will now appear. 
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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