How to fix Galaxy Note10+ Settings has stopped | Settings keeps crashing

We’ve been getting reports from a number of Galaxy Note10+ users who are experiencing Settings has stopped error. If you are one of them, this troubleshooting article might help. Follow our suggestions below on what to do.

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How to fix Galaxy Note10+ Settings has stopped | Settings keeps crashing

If your Galaxy Note10+ keeps showing Settings has stopped for no obvious reason, there are a number of troubleshooting steps that you need to do. Learn what you can do by following the steps below.

Galaxy Note10+ Settings has stopped fix #1: Force quit Settings app

Restarting Settings app should be your first move. This is a basic way to troubleshoot a misbehaving app or service. There are two ways to do this.

Method 1: Close an app using Recent Apps key

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
  3. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

Another way to force close an app is by going within the app’s settings itself. It’s a longer way compared to the first method above but it’s equally effective. You want to use this method if you plan on doing other troubleshooting for the said app like clearing its cache or data. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the app.
  6. Tap Force Stop.

Galaxy Note10+ Settings has stopped fix #2: Perform soft reboot

Restarting your device should be one of the first troubleshooting steps in this situation. If Settings has stopped error appeared out of the blue on your Galaxy Note10+ and you have no idea why, a restart may work. Try restarting it normally first by pressing the Power button to access the boot menu. Then, select Restart option and see if that works.

Another way to restart the device is by pressing and holding the Volume Down button and the Bixby/Power key at the same time for 10 seconds or until the device’s screen turns on. This simulates the effect of having disconnected the battery from the device. If this works, this may unlock the device.

If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. If nothing changed though, proceed to the next suggestions.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  1. Open Settings app.
  2. Tap Device Care.
  3. Tap the 3-dot at the top.
  4. Select Auto restart.

Galaxy Note10+ Settings has stopped fix #3: Clear app cache or data

Some app issues are fixed by doing another simple step: clearing the app cache. If the problem is caused by bad cache, the app may misbehave or stop working at all. To clear an app’s cache and return it to its defaults:

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear cache button.
  10. Restart the device and check for the problem.

To return an app to its defaults, clear its data with these steps:

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear data button.
  10. Restart the device and check for the problem.

Galaxy Note10+ Settings has stopped fix #4: Reset app preferences

Some apps, including including IMS Service, requires other default system apps in order to work. Sometimes, these default apps may be turned off by other apps or after some system changes like after an update. To ensure that all default apps are enabled again, you can do these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Galaxy Note10 and check for the problem.

Galaxy Note10+ Settings has stopped fix #5: Update software and apps

Keeping the software updated can sometimes fix errors determined by the developer. At the least, it can help minimize bugs from developing. In general, system updates are there to address known issues as well as to improve some aspects of the software. Your Galaxy Note10+ is set automatically notify you for system updates but if you want to manually check, you can go under Settings > Software update.

For app updates, all you need to do is to open the Play Store app and see if any of the apps has pending updates. To check for Play Store app updates on your Galaxy Note10+:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap My apps & games.
  4. Tap Update or Update All.

If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:

  1. Open Play Store app.
  2. Tap More settings icon at the upper left (three-horizontal lines).
  3. Tap Settings.
  4. Tap App download preference. 
  5. Select Over wifi only (select Over any network if you don’t have wifi).
  6. Tap Done.

Make sure to also keep your apps updated all the time by enabling auto-update option.

  1. Tap Auto-update apps.
  2. Tap Over wifi only (select Over any network if you don’t have wifi).
  3. Tap Done.

Galaxy Note10+ Settings has stopped fix #6: Clear cache partition

If the Settings has stopped error started on your Galaxy Note10+ after installing a system update or app, there may be a problem with the system cache. Make sure to refresh the system cache with these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. The Recovery screen menu will now appear. When you see this, release the buttons.
  5. Use the Volume Down button until you are highlighting ‘Wipe cache partition.’
  6. Press the Power button to select ‘Wipe cache partition.’
  7. Use Volume Down to highlight Yes.
  8. Press the Power button to confirm the action to clear the cache.
  9. Wait for a second as the system wipes the cache.
  10. Press the Power button again to reboot the device. This will return the device to the normal interface.
  11. That’s it!

Galaxy Note10+ Settings has stopped fix #7: Observe on Safe Mode

Another possible reason why default Settings app may not work properly is a bad third party app. To check this, try to restart the device to safe mode. When on safe mode, all third party apps are blocked. If there’s no settings issue on safe mode only, it means that one of the apps is the reason for the problem. To check if that’s the case, restart the phone to safe mode. Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.
  6. Check for the problem.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Note10+ is still problematic, repeat steps 1-4.

Galaxy Note10+ Settings has stopped fix #8: Factory reset

Doing a factory reset is usually effective in fixing software issues. If Settings has stopped issue has not been resolved on your Galaxy Note10+ at this point, erasing the software might work. This potential solution may work if the reason for the problem is some unknown software bug that’s unique to your device. Since factory reset will delete everything, you want to make sure that you create a copy of your personal data such as photos, videos, documents, texts, etc. before doing a factory reset. To see if factory reset is effective, follow the steps below. 

Method 1: How to hard reset on Samsung Galaxy Note10+ via Settings Menu

This is the easiest way to wipe your Galaxy Note10+. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Note10+ using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up key and the Bixby / Power key.
  5. When the green Android logo displays, release both keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm the action to clear your phone data.

Galaxy Note10+ Settings has stopped fix #9: Repair

Settings app is a default app in your Samsung device. If your Galaxy Note10+ keeps showing the Settings has stopped error even after a factory reset, there may be a deeper issue involved. The problem is most likely caused by something that is beyond an end user to resolve. We suggest that you contact Samsung and get help from them.

 


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