Samsung Galaxy A50 turned off by itself and won’t turn on

When a premium smartphone like Verizon’s new Galaxy A50 turned off by itself and won’t turn on or respond, it could be a sign of a minor firmware issue contrary to what many users think that it’s a hardware problem. Needless to say, you may be able to fix it on your own by doing one or a couple of procedures. You have to troubleshoot your phone to know what the problem really is before deciding to bring it back to the store.

In this post, I will help you troubleshoot your Galaxy A50 that turned off by itself and would no longer turn on. Since we’ve encountered this kind of issue in the past, we already know what to do to make the device respond again and I will share with you the solution we’ve been using in fixing problems like this. So, if you’re one of the owners of this device and are currently being bugged by a similar problem, continue reading as this article may be able to help you one way or another.


Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

Troubleshooting Galaxy A50 that turned off and won’t turn on

First of all, I would assume that you were able to use your phone out of the box and that this problem occurred without apparent reason because if the device wasn’t powering up out of the box, there’s no point in troubleshooting it now. You should bring it back to the store and have it replaced. Also, if you dropped your phone on a hard surface and then this problem started, then it’s obvious that the cause of the problem is physical damage.

Now, if you can attest that the problem started on its own, then here’s what you need to do about it:

First solution: Force restart your phone

The first thing you should do if your Galaxy A50 turned off by itself and won’t turn on is the forced restart. It’s a simulated battery removal that refreshes your phone’s memory as well as reloads all its apps and services. Most of the time, a phone won’t turn on or got stuck on a black screen is experiencing what we call a system crash. It’s a pretty minor issue but leaves any device unresponsive. Most of the time, its symptoms may seem like your phone has some serious hardware problems but in reality, it’s just a minor software issue. To fix your phone, here’s what you should do:

  1. Press and hold the Volume Down button and don’t release it yet.
  2. While holding down the volume button, press and hold the Power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

If you were able to make your phone power up, then the problem is solved. However, if the device continues to be unresponsive or still won’t turn on, then try doing the same procedure a few more times and if it still doesn’t fix the problem, then try the next procedure.

ALSO READ: How To Fix Samsung Galaxy A50 Won’t Connect To Wi-Fi Issue

Second solution: Charge phone and do the forced restart

After doing the first procedure a few times and your Galaxy A50 still won’t turn on, it’s possible that the battery was completely depleted. Most of the time, having a drained battery isn’t really a problem as any phone would immediately respond when connected to their chargers that are plugged into a working wall outlet. However, there are times when a simple battery drain would result in a system crash just before the phone turns off due to insufficient power. To rule out this possibility, here’s what you should do:

  1. Plug the charger to a working wall outlet.
  2. Using the original cable, connect the phone to its charger.
  3. Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
  4. After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet.
  5. While holding down the volume button, press and hold the Power key as well.
  6. Keep both keys held down together for 15 seconds or until the Galaxy A50 logo shows on the screen.

Here’s the thing, if your Galaxy A50 still won’t turn on after this, then it’s time to bring it back to the store or shop so that a technician can check it up for you. It is possible that it’s a hardware problem. However, if you were able to make your phone respond but the problem occurs from time to time, then you better reset your phone. That’s the best solution for random occurrence of this issue.

ALSO READ: How To Fix The Samsung Galaxy A50 Black Screen Of Death Issue

Before the reset, make sure to create a backup of your important files and data especially ones that are stored in your phone’s internal storage as they will be deleted. After the backup, remove your Google and Samsung accounts so that you won’t be locked out. After which, follow these steps to reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy A50 logo shows, release all three keys.
  4. Your Galaxy A50 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

After the reset, set up your phone as new and continue using it. I hope that we’ve been able to help you make your Samsung Galaxy A50 that turned off on its own respond again. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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