The #PocophoneF1 is a premium Android model made by #Xiaomi that uses several high end components yet is priced just like a mid range device. The main feature of this phone is its use of a Snapdragon 845 processor which is usually reserved for flagship models. When paired with its 8GB of available RAM this device can run multiple apps smoothly. Another great feature of this phone is its 20MP rear camera which scores a 91 on the DxOMark, a point higher than the original Google Pixel. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Pocophone F1 not automatically connecting to mobile data network issue.
If you own a Pocophone F1 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Pocophone F1 Not Automatically Connecting To Mobile Data Network
Problem: I have a Pocophone F1, running Android 8.1. I have it running on a prepaid AT&T plan. The main problem I have is once I lose phone service (i.e. go into a basement of a building, or a room with no service), my network data does not always come back on once I am back in service range. I do not realize when this happens until I notice I have not received an email or Hangouts message to my phone in a while. To confirm I do not have service, I log into my LinkedIn app or Hangouts app, as LinkedIn will come up with an error when I do not have service, and Hangouts will not display any of the message I sent from my computer app. The reason I do not check it with other apps (i.e. FaceBook, Instagram) for whatever reason, those apps sometimes still allow me to view content and even watch videos, so they are not reliable to test with, as those will be working, but my emails will not be being received. I want to say this also happens sometimes when I leave a WiFi network and go back fully on the AT&T network, but I am not sure if that is the case or I just didn’t notice it had lost service before I got on WiFi. I believe I always receive my emails when on WiFi. I also feel like it can affect text messages sometimes, but do not believe it affects my calls at all. To be clear, I have great AT&T service until one of the above happens, so it shouldn’t be a network Band error. Do you have any solutions? Thank you so much!
Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version. If an update is available I suggest that you download and install it.
The first thing you will want to do in this case is to make sure that you are in an area that has a strong signal reception. If the signal is weak then the phone might have a hard time reacquiring the mobile data signal once the service gets back.
The next thing to do is to check if this is caused by a software glitch by following the troubleshooting steps listed below.
Perform a soft reset
This procedure is usually done on phone’s that are unresponsive but should also work in this case as it will refresh the phone software.
- Press the Power key for a few seconds.
- After that select Power off and tap OK.
- Wait for a couple of seconds.
- Switch on the mobile with the Power button.
Start the Pocophone F1 in Safe Mode
The first thing you need to do in this case is to check if a download app is causing the problem. To do this you will need to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- Your device must be powered on.
- Press the power button on phone.
- When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
- Now, long press the power off word on screen.
- Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
- Select to reboot into Android Safe Mode.
- When done, a dedicated Safe Mode watermark will be displayed on your smartphone
Check if the issue still remains in this mode. If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
Wipe the cache partition of the Pocophone F1
There are instances when corrupt system cached data can cause the battery to drain quickly. To check if this is what’s causing the problem you should wipe the cache partition of the phone from the recovery mode.
- Turn off your phone.
- Now Press and hold Volume UP key + Power Key on your Poco F1 device simultaneously for a while
- Once you see the Pocophone logo, you can release the button.
- The phone is now booted in recovery mode
- Use Volume keys to navigate to the Wipe cache partition option
- To confirm, you can use the Power button.
- Restart your phone
After performing the steps listed above then you should check if the issue still occurs.
Perform a factory reset on the Pocophone F1
One last troubleshooting step to consider is a factory reset. This will revert your phone back to its original factory condition. Make sure to backup your phone data before proceeding with this step as it will be deleted in the process.
- Turn on the phone
- Please make sure battery capacity more than 50%
- Backup important data of the phone
- Go to Menu : Setting > General Setting > Backup and Reset > Factory Data Reset
- Choose : Reset Device > Delete all
- The XIAOMI POCOPHONE F1 will do the hard reset or master format to factory default process.
You can also use the hardware keys to do a factory reset.
- Turn Off the phone
- Make sure the battery is fully charged
- Press and hold POWER BUTTON + VOLUME UP BUTTON key
- Release all button after the LCD show Recovery Mode
- Use Volume Button to select the option and press POWER Button to Ok or Confirm or Choose. Please choose Wipe all data to finish the Hard Reset or Master Format Steps
- Wait until the phone finishes the process and the device will restart
Once the reset is complete do not install any apps in your phone yet. Make sure that the phone has the correct APN settings then check if the issue still occurs. In case it does then you can try using a different SIM card in the device. If this does not fix the problem then you should have the phone checked at a service center.
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