How To Fix LG G8S ThinQ Charging Blocked Due To Moisture Detected Error

The #LG #G8S #ThinQ is a premium Android smartphone model which was first released in June 2019. It has a good build quality which uses an Aluminum frame with glass on both the front and back. This phone has a 6.21 inch G-OLED screen having a resolution of 1080 x 2248 pixels that’s protected by Corning Gorilla Glass 5. At the back is a triple camera system while the front has a dual selfie camera system. Under the hood, you will find the Snapdragon 855 octa core processor which is paired with 6GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG G8S charging blocked due to moisture detected error issue.

If you own an LG G8S ThinQ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. 

How To Fix LG G8S ThinQ Charging Blocked Due To Moisture Detected Error

You will usually get an error message that reads “Moisture has been detected in the USB port. Immediately stop charging and disconnect the USB cable. Make sure the USB port and charging cable are completely free of moisture before charging” when the phone sensor detects the presence of moisture in the charging port. When this happens what you should do is to make sure that the phone charging port  is dry. Wipe the exterior part of your device with a dry cloth then use a hair dryer to remove any moisture in the phone charging port. You can also let the moisture evaporate naturally by placing the phone for a couple of hours in a cool dry place. Once the phone is dry check if you are still getting the error message.

In case the issue persists or if it occurs even if the phone has not been in contact with water then proceed with the troubleshooting steps listed below.

Make sure your phone software is updated

It’s best to make sure that your phone is running on the latest software version first. If an update is available then I suggest that you download and install it first. This will minimize the possibility of the problem being caused by an outdated software version.

Perform a soft reset

Your phone will usually store the most commonly used data to improve its performance. This data can sometimes get corrupted which is why you will need to flush this temporary data out of your phone by restarting the device. To perform this procedure just press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release. Once this is done check if the LG G8S ThinQ charging blocked due to moisture detected error issue still occurs.

Start the phone in Safe Mode

There are cases when an app you downloaded from the Google Play Store will cause issues on the phone when it is installed. This usually happens when the app has some bugs or has compatibility issues with your phone. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • With the screen on, press and hold the Power key.
  • In the options menu that displays, tap Power off and restart.
  • The device will restart and the Safe mode overlay will no longer show on the screen.

In case the issue does not occur in this mode then it is most likely caused by an app you installed. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

Sometimes the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • From the Home screen, tap Settings.
  • Tap the ‘General’ tab.
  • Tap Storage > Internal storage.
  • Wait for menu options to finish calculating.
  • Tap Free up space.
  • Tap Temporary files & raw files.
  • Select the following options: Cached data, Clip tray temporary files, Raw files from camera.
  • Tap Delete > DELETE

Check if the LG G8S ThinQ charging blocked due to moisture detected error issue still occurs.

Perform a factory reset

In case the above steps fails to fix the LG G8S ThinQ charging blocked due to moisture detected error issue then your last option is to do a factory reset. Make sure to backup your phone data before doing the reset as this will be deleted in the process.

  • Turn off the device.
  • Press and hold the Power and Volume down buttons.
  • When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  • When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
  • Press the Power button to reset the device.

Once the reset is complete setup your phone again, but don’t install any apps yet,  then check if the issue still occurs. If it does then this is most likely caused by a faulty hardware component in which case you will need to bring the phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.