How to fix Huawei P30 Lite won’t send texts | SMS not working

Texting issues occur for a wide variety of reasons. In today’s troubleshooting episode, we’ll show you the steps to do if your Huawei P30 Lite won’t send texts or if SMS is not working in general. Learn the steps that you can try by reading the entire article.

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How to fix Huawei P30 Lite won’t send texts | SMS not working

If your Huawei P30 Lite won’t send texts and SMS is not working, there’s a set of troubleshooting steps that you must do to fix it. 

Huawei P30 Lite won’t send texts fix #1: Check for an error

Many cases of SMS or texting failing to send have accompanying error codes or messages. If there’s an error when your Huawei P30 Lite won’t send texts, be sure to take note of the said error. You want to do a quick Google search about that particular error code or message so you’ll know if there’s an available online solution. 

Huawei P30 Lite won’t send texts fix #2: Force quit messaging app

The next move that you want to do is to check if restarting the messaging app will help. This is usually effective in fixing texting or SMS troubles.

Follow these steps to restart the app:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Then tap Force Stop

Huawei P30 Lite won’t send texts fix #3: Delete old conversations

Both incoming and outgoing texts use the same inbox in your messaging app. If you are fond of texting, it’s possible that the inbox may be full so it is unable to send or receive texts. Try to delete older messages and see if will fix the problem. Prioritize deleting messages with a lot of MMS or attachments as they consume larger storage space than regular text threads.

Huawei P30 Lite won’t send texts fix #4: Check network signal

If you are in a location with poor network signal or coverage, texting may not work properly. Try to see if there are at least 3 signal bars before texting. If there are less bars than that, the problem is not within the device but with your network coverage. What you need to do is to move to an open area to have better network quality of service. 

Huawei P30 Lite won’t send texts fix #5: Try inserting SIM card on another device

It’s possible that there may be a problem with your account that prevents SMS from working. To check, insert your SIM card in another compatible device (any device that works with your network) and see if it allows you to send and receive SMS. If text messaging works on the second device but not in your Huawei P30 Lite, you can bet there’s an issue with your phone. Continue troubleshooting it to figure out where the problem lies.

Huawei P30 Lite won’t send texts fix #6: Clear messaging app cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Cache.
  6. Check for the problem.

Huawei P30 Lite won’t send texts fix #7: Delete messaging app data

Should nothing happen after clearing an app’s cache, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Data.
  6. Check for the problem.

Huawei P30 Lite won’t send texts fix #8: Update apps

One of the ways to sometimes fix app issues is by installing an update. Be sure that the messaging app is fully updated at this time. If your text messaging app has a pending update right now, be sure to install it right away.

Huawei P30 Lite won’t send texts fix #9: Install software updates

Software and apps updates usually offer fix patch to obliterate existing problems inflicted by random bugs and malicious software. If you haven’t set your device and/or apps to auto-update, then you will need to manually install pending updates. Here’s how to manually check for software updates on the P30:

  1. Go to Settings.
  2. Tap System.
  3. Select System Update.
  4. Tap the option to Check for Updates.

To check for any pending app updates you’ve downloaded through the Google Play Store app, launch Play Store then navigate to the Updates section. You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.

Don’t forget to reboot/soft reset your P30 after installing updates to ensure all new software changes are properly implemented and to prevent any app from going rogue.

Huawei P30 Lite won’t send texts fix #10: Reset network settings

Another basic troubleshooting step in this situation is clearing of network settings. Here’s how it’s done:

  1. Open the Settings app.
  2. Go to Advanced settings.
  3. Scroll to and tap Backup & reset.
  4. Select Network Settings Reset from the given options.
  5. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.

Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network settings, reboot your phone then reconnect to your Wi-Fi network.

Huawei P30 Lite won’t send texts fix #11: Refresh system cache

Clearing of the system cache may be needed if texts won’t send on your Huawei P30 Lite after installing a system update. Android uses a special cache called system cache to load apps quickly. Sometimes, updates may not work as expected and may lead to a corrupted system cache, which in turn can result to other problems. To ensure that the system cache is refreshed:

  1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
  2. Let go of the buttons when the Honor logo appears.
  3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
  4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
  5. Then press the Power button to confirm selection.
  6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Huawei P30 Lite won’t send texts fix #12: Send on Safe Mode

If the problem started occurring after a new app is installed, you may have a third party app problem. Try to restart the device to safe mode to check if this is true. In safe mode, no third party app should be able to run. So, if Messages app works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

  1. Power off the device.
  2. Power it back on.
  3. Once you see the Huawei animation on the screen press and hold Volume Down button.
  4. You can see safe mode at the bottom left corner once the device finishes booting.
  5. Now that the device has started on safe mode, check if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Huawei P30 is still problematic, repeat steps 1-4.

Huawei P30 Lite won’t send texts fix #13: Factory reset

If the problem is still there after doing all the suggestions above, there may be an unknown bug in the software. To see if it can be fixed on your level, try to factory reset your device. This will return all software settings to defaults and can potentially fix the issue if the cause is software-related. Learn how to factory reset your Huawei P30 below:

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

  1. Create a backup of your personal data.
  2. Turn on the device.
  3. Tap Settings.
  4. Tap System.
  5. Choose Reset.
  6. Tap Reset all settings.
  7. Tap Reset all settings.
  8. Confirm the action by tapping on Reset all settings.
  9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

  1. Create a backup of your personal data.
  2. Turn off the mobile by pressing the Power key for a few moments.
  3. Press and hold Volume Up and Power buttons for a couple of seconds.
  4. When Recovery Mode appears let go of all keys​​​​​​.
  5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  8. Finally choose “reboot system now” by using the Power key.

 


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