Real fix for Galaxy S10 5G Camera keeps crashing | camera not working

From time to time, Samsung Galaxy devices may encounter issues with the camera. In this post, we’ll show you the troubleshooting steps that you can do if your Galaxy S10 5G Camera keeps crashing. Find out the solutions to try below.

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Real fix for Galaxy S10 5G Camera keeps crashing | camera not working

If your Galaxy S10 5G Camera keeps crashing, you must do a set of troubleshooting steps to fix it. Follow our suggestions below.

S10 5G Camera keeps crashing fix #1: Check for errors

Are you getting an error message or code whenever Camera app crashes? If you do, be sure to take note of that error and do a quick Google search for it. If the code is common, there may be an available workaround that you can try to fix it.

S10 5G Camera keeps crashing fix #2: Restart camera app

Aside from checking for errors, the very first thing that you want to do when facing any camera error is to close the camera app. Once you’ve opened an app, it stays running in the background and overtime, may develop a temporary bug. To see if a minor bug is to blame, make sure to force quit the app before using it again. Here’s how:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the camera app.
  6. Tap Force Stop.

If both of these procedures won’t help in fixing the bug, proceed to the rest of the troubleshooting below.

S10 5G Camera keeps crashing fix #3: Perform forced reboot

If your Galaxy S10 5G Camera keeps crashing, the next move that you can do is to see if doing soft reset or forced reboot will help. Here’s how: press and hold the Volume Down button and the Power key at the same time for 10 seconds or until the device’s screen turns on.

If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more.

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. Hopefully, your wifi troubles will get fixed by this procedure. If nothing changed though, proceed to the next suggestions.

S10 5G Camera keeps crashing fix #4: Clear camera app cache

Sometimes, minor app issues are caused by corrupted app cache. To ensure that camera app’s cache is fresh, follow the steps below:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the camera app.
  6. Tap Storage.
  7. Tap Clear cache button.

S10 5G Camera keeps crashing fix #5: Reset camera app

Should clearing the app’s cache won’t help, your next move would be to return the app to its defaults by clearing its data. The steps are basically the same for clearing the cache. Instead of tapping on clearing the cache, just tap on Clear Data. Doing so will return the cameraapp to its factory settings so you’ll have to sign back in to your account before you can use it again.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the camera app.
  6. Tap Storage.
  7. Tap Clear data button.

S10 5G Camera keeps crashing fix #6: Update Camera app

In many cases, simply updating an app is enough to fix bugs. Make sure that your camera application is up-to-date at this time. By default, your device should automatically update apps. If you changed this before, try to see if there’s any available update for apps in the Play Store. One of the underappreciated things Android user can do to fix problems or prevent future bugs is installing updates. Make sure that Whatsapp runs the latest update. Facebook family of apps like Whatsapp can be set to automatically download and install updates, even if you tell Google Play Store not to. Try to go under the app’s settings menu to see if your camera app is up-to-date.

S10 5G Camera keeps crashing fix #7: Install updates

Aside from updating the camera app, make sure you that you also update Anddroid and other apps. To check for software or system updates:

  1. Open Settings app.
  2. Tap Software update.

S10 5G Camera keeps crashing fix #8: Clear cache partition

If the Galaxy S10 5G Camera keeps crashing issue started after installing a system update, there may be a problem with the system cache. Clear the cache partition to refresh this cache.

  1. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  2. Press and hold the Volume Up button and the Bixby button at the same time.
  3. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  4. The Recovery screen menu will now appear. When you see this, release the buttons.
  5. Press the Volume down key several times to highlight ‘wipe cache partition’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  8. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

S10 5G Camera keeps crashing fix #9: Reset app preferences

Some apps require that a certain default or system app is working. To make sure that all default apps are up and running, you can reset app preferences with these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Galaxy S10 5G and check for the problem.

S10 5G Camera keeps crashing fix #10: Check on Safe Mode

If your camera app started to act erratically after installing an app, try to delete that app and see if that will fix the problem. If you can’t remember which of the apps was installed prior to noticing the problem, you can also boot the device to safe mode. On safe mode, only pre-installed apps will be allowed to run so if the problem won’t return, that’s an indication of a bad app problem. If you noticed that camera app started messing up after installing a new app, try to uninstall it and see if it fixes it. If you can’t remember any app that you install that may lead to this problem, then go ahead and restart the phone to safe mode. Here’s how it’s done:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
  7. Open Whatsapp and see how it works.

Safe Mode works by blocking third party apps from running. If there’s no problem on safe mode, that means a bad app is causing it. To identify that app:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If the problem still remains, repeat steps 1-4.

S10 5G Camera keeps crashing fix #11: Factory reset

Should nothing change and the problem continues, you should consider wiping the device with factory reset. This should return software settings to their defaults. If the cause of the problem is software-related, factory reset may help. 

Learn how to factory reset below.

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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