How To Fix The Oppo RX17 Neo Won’t Turn On Issue

The #Oppo #RX17Neo is a premium mid-range Android smartphone model which was first released in November 2018. It has a solid build quality which uses a 6.41 inch Super AMOLED screen having a resolution of 1080 x 2340 pixels. It sports a dual rear camera system and a single 25MP selfie camera on the front. Under the hood, you will find the Snapdragon 660 octa core processor which is paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Oppo RX17 Neo won’t turn on issue.

If you own an Oppo RX17 Neo or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix The Oppo RX17 Neo Won’t Turn On Issue

One major issue that can occur on any mobile device is when it does not turn on This can be a frustrating experience especially if you have important data stored in your phone which you would like to access. One of the main reasons why this can happen is because of a faulty hardware component. If this is a hardware related problem then the best way to deal with this is to have the phone repaired at a service center. This issue can also be caused by a software glitch which can be fixed by following the troubleshooting steps listed below.

Charge the phone battery 

There’s a possibility that the problem can be caused by a drained battery. To eliminate this possibility you will need to charge your phone first.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Fully charge the phone using its wall charger.
  • In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

There are instances when the problem can be caused by a corrupted temporary data. If this is the case then you will want to restart the phone as this will clear out the temporary data from the phone memory. 

  • Press and hold the Power key for up to 45 seconds.
  • Wait as the device restarts.

Check if the Oppo R17 Neo won’t turn on issue still occurs.

Start the phone in Safe Mode

Sometimes an app you downloaded from the Google Play Store can cause this particular issue. This can happen if the app has bugs or is incompatible with your phone. To check if this is what is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. 

  • Turn Off your phone.
  • Press and Hold the Power Button.
  • Release Power button and hold Volume Down Key when you see the Oppo animation.
  • Continue holding the Volume Down Key until Safe Mode appears.

If your phone starts in this mode then the problem could be caused by an app you downloaded. Find out what app is causing the problem then uninstall it.

Wipe the cache partition 

There are cases when a corrupted system cached data can cause this problem. It’s therefore a good idea to delete this data as the phone will just rebuild this data when it starts again.

  • Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
  • Press the Volume Down and Power keys for a few moments.
  • Release all buttons when the OPPO logo appears.
  • Select language.
  • Select Wipe Cache Partition.
  • Tap ok
  • Reboot the phone.

Check if the Oppo RX17 Neo won’t turn on issue still occurs.

Perform a factory reset

One last troubleshooting step to consider to fix the Oppo RX17 Neo won’t turn on issue is a factory reset. This will bring your phone back to its original factory condition. Take note that your phone data will be deleted in the process .

  • Press down the Power key and select the Power off option. If the screen is frozen or unresponsive, you can hold down the Power key for several seconds until the device switches off.
  • Press the Volume Down and Power keys for a few moments.
  • Release all buttons when the OPPO logo appears.
  • Select language.
  • Select  Wipe data and Wipe data(Keep SMS, Contacts and Photos).
  • Tap ok
  • Reboot the phone.

If the above steps doesn’t fix the problem then you will need to bring the phone to a service center and have it checked as this is most likely caused by a faulty hardware component already. 

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