How To Fix The Huawei P20 Lite Facebook Keeps Crashing Issue

The #Huawei #P20Lite is a mid-range version of the flagship P20 device and was first released in March 2018. It has a solid build quality which uses an Aluminum frame and a 5.84 inch IPS LCD screen having a resolution of 1080 x 2280 pixels. It sports a dual rear camera system and a single 16MP selfie camera on the front. Under the hood is a HiSilicon Kirin 659 octa core processor which is paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Huawei P20 Lite Facebook keeps crashing issue.

If you own a Huawei P20 Lite or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. 

How To Fix The Huawei P20 Lite Facebook Keeps Crashing Issue

Facebook is the number one social network today which is the reason why a lot of people who have Android phones have the Facebook app installed on their device. This app allows anyone to easily stay updated with the latest news and communicate easily with their friends. Although this app is quite reliable there are cases when it keeps on crashing. One of the primary reasons why this happens is because of a software glitch and the steps on how to fix this problem are listed below.

Update your phone software

The first thing that you should do in this case is to make sure that your phone is running on the latest software version. If an update is available then I suggest that you download and install it first. This will minimize the possibility of the problem being caused by an outdated software version. Once your phone has the latest software version installed try to check if the issue still occurs.

Perform a soft reset

Your phone will usually store the most commonly used data so that it can access it much faster. Sometimes this data can get corrupted which can cause issues to occur on the device. If this is what’s causing the problem then you should try refreshing the phone software by doing a soft reset. Although this step is usually done when the device is unresponsive it is also recommended in this case as refreshing the phone software will usually eliminate any temporary corrupt data that could be causing the problem.

  • Press and hold the Power and Volume down key for up to 45 seconds.
  • Wait as the device restarts.

Check if the Huawei P20 Lite Facebook keeps crashing issue still occurs.

Clear the cache and data of the Facebook app

There’s a possibility that the cached data stored by the Facebook app has become corrupted which in turn is causing the app itself to constantly crash. To eliminate this possibility you will need to clear the cache and data of this app by following the steps listed below.

  • Go to Settings
  • Tap on Apps & Notification
  • Tap on Apps
  • Tap on the Facebook app
  • Tap on Storage
  • Tap on Clear Cache
  • Tap on Clear Data

Check if the Huawei P20 Lite Facebook keeps crashing issue still occurs.

Install the latest version of the Facebook app

If clearing the cache and data of the app fails to work then you should just uninstall the app from your phone then download the latest version from the Google Play Store. This new version might just fix the issue that you are experiencing with your device right now.

To uninstall the Facebook app

  • Open the Play Store
  • Go to the My Apps & Games section
  • Search for the Facebook app and tap on it
  • Press on uninstall
  • Press ok to confirm

Once the app has been uninstalled search for it again in the Play Store then install it.

Wipe the cache partition of the phone

Sometimes the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn off your phone.
  • Press and hold the Volume UP button along with Power button on your  device simultaneously for a few seconds
  • The phone will enter the stock recovery mode
  • Use volume buttons to highlight ‘wipe cache partition’ and use power key to select it
  • Reboot the system once the process is completed

Check if the issue still occurs.

Perform a factory reset

In case the above steps fails to fix the Huawei P20 Lite Facebook app keeps crashing issue then chances are this is caused by a system glitch. The best way to deal with this right now is to perform a factory reset. Make sure to backup your phone data before doing the reset.

  • Turn off your phone.
  • Press and hold the Volume UP button along with Power button on your  device simultaneously for a few seconds
  • The phone will enter the stock recovery mode
  • Use volume buttons to highlight  select wipe cache/factory reset and use power key to select it
  • Reboot the system once the process is completed

Setup the phone, but do not install any apps yet except for the Facebook app, then check if the issue still occurs. If it does then your best option right now is to contact the Facebook support team for further assistance regarding this matter. You can also try using a different app that allows you to access your Facebook account aside from the official Facebook app.

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