How to fix Samsung Galaxy A10 that won’t turn on

The Samsung Galaxy A10 is an entry-level device that actually has the feel of a premium phone, especially that it runs the latest Android version and Samsung’s One UI. It has some pretty impressive hardware specs for its category. However, just like any other smartphones, it’s not perfect and you may encounter a hiccup or two every now and then. Among the most common issues you may experience is when your phone powers down by itself and won’t turn on anymore. 

Contrary to what many users think that this problem is a hardware issue, it’s actually just a minor problem with the firmware. In fact, you may be able to fix it on your own without having to take that trip back to the store. In this post, I will walk you through in troubleshooting your Galaxy A10 that won’t turn on. I will share with you the most effective solutions for this problem. So if you’re one of the owners that’s currently experiencing this issue, continue reading as this article may be able to help you. 


Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar to yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

Troubleshooting Galaxy A10 that won’t turn on

You may only need to do one procedure to fix this problem and make your Galaxy A10 respond again as long as it doesn’t have any signs of physical or liquid damage. Most of the time, it’s just a system crash that causes the phone to become unresponsive. With that being said, here’s what you need to do about this problem: 

First solution: Force restart your phone

A forced reboot is the best solution for any minor firmware issues including system crashes or glitches. What it does is refresh your phone’s memory as well as reload all its apps and services. It’s a simulated battery removal that will be very effective against all sorts of firmware issues for as long as the firmware hasn’t been modified in any way. Here’s how it’s done on your Galaxy A10: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

Most of the time, this will make your phone respond again and power up. However, if it remains unresponsive after the first try, then do the same procedure a few more times before moving on to the next solution. 

ALSO READ: Samsung Galaxy A10 shows ‘Facebook keeps stopping’ error

Second solution: Charge your Galaxy A10 and do the Forced Restart

There are times when the phone becomes unresponsive due to a drained battery especially if you allowed it to run out of juice. It’s because some of its services and components may haven’t been shut down properly. As a result, you’ll be dealing with a couple of minor issues that both result in an unresponsive phone. To address this, here’s what you should do: 

  1. Plug the charger to a working wall outlet. 
  2. Using the original cable, connect the phone to its charger. 
  3. Regardless of whether the phone shows the charging symbol or not, leave it connected to the charger for at least 10 minutes. 
  4. After which and while the phone is still connected to the charger, press and hold the Volume Down button and don’t release it yet. 
  5. While holding down the volume button, press and hold the Power key as well. 
  6. Keep both keys held down together for 15 seconds or until the Galaxy A10 logo shows on the screen.

If your phone is still not responding after this, then you should bring it to the store or shop where you bought it as it’s probably a hardware issue. However, if the phone powered on but the problem occurs from time to time, then a reset is necessary. Do the master reset to give your phone a fresh start but before that, make sure to create a copy of your important files. Here’s an effective way to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up and Power keys.
  3. When the Galaxy A10 logo shows, release all three keys.
  4. Your Galaxy A10 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A10 that won’t turn on. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

ALSO READ: Samsung Galaxy A10 has a screen flickering issue. Here’s the fix.

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