How to fix Huawei P30 Youtube keeps crashing | Youtube not working on Huawei

Youtube app may encounter problems from time to time. In this troubleshooting episode, we’ll provide the solutions if Youtube keeps crashing on your Huawei P30. Find out the solutions below.

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How to fix Huawei P30 Youtube keeps crashing | Youtube not working on Huawei

Are you having a problem with Youtube app that keeps crashing on your Huawei P30? This troubleshooting guide will help you identify what may be causing the problem.

Huawei P30 Youtube keeps crashing fix #1: Check for outages

In majority of cases, Youtube issues go away on their own. This is because many of such problems are from the server side and end users don’t usually have the means to fix them. The good thing is that there is nothing much that you’re supposed to do. Just wait and you’re good. If Youtube app keeps crashing on your Huawei P30 out of the blue, be sure to do a quick Google  search to see if there’s any Youtube problem at the moment.

Huawei P30 Youtube keeps crashing fix #2: Check for errors

Are you getting an error message when using Youtube? If yes, then try to go ahead and see if there’s any suggested online solution for such error. Again, you want to use Google search to see if there are any known solutions.

Huawei P30 Youtube keeps crashing fix #3: Force quit Youtube

Youtube on Huawei P30 devices are generally stable and seldom encounter major bugs. However, if the app still keeps crashing on your Huawei P30, you must try to close it. The first thing that you should do is to see if force quitting or restarting the app will help. From time to time, apps may encounter bugs that can make them freeze or unresponsive. This can force Android to reboot them as indicated by frequent crashing. To see if a simple app restart will help, follow these steps:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Then tap Force Stop

Huawei P30 Youtube keeps crashing fix #4: Update Youtube app

Any app, including popular ones like Youtube, can encounter problems from time to time, though they usually go away on their own. One of the ways to minimize chances of bugs from developing is to make sure that the app is fully updated. Make sure to check Google Play Store app and install updates once they become available. 

Huawei P30 Youtube keeps crashing fix #5: Clear Youtube app data

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select Youtube app.
  5. Tap Clear Cache.
  6. Check for the problem.

If clearing the app’s cache won’t do anything and Youtube app still keeps crashing on your Huawei P30, the next good thing to do is to reset it. 

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Data.
  6. Check for the problem.

Huawei P30 Youtube keeps crashing fix #6: Refresh system cache

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it:

  1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
  2. Let go of the buttons when the Honor logo appears.
  3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
  4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
  5. Then press the Power button to confirm selection.
  6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Huawei P30 Youtube keeps crashing fix #7: Check for rogue apps

If your Huawei P30 Youtube app keeps crashing after installing a new app, try to delete that app and see what happens. If that is the cause of the problem, removing it from the system will most likely help. However, if you can’t recall what app you installed, you can restart your device to safe mode to see.  In safe mode, no third party app should be able to run. So, if Youtube works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

  1. Power off the device.
  2. Power it back on.
  3. Once you see the Huawei animation on the screen press and hold Volume Down button.
  4. You can see safe mode at the bottom left corner once the device finishes booting.
  5. Now that the device has started on safe mode, charge it and see if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Huawei P30 is still problematic, repeat steps 1-4.

Huawei P30 Youtube keeps crashing fix #8: Install software update

If your Huawei P30 Youtubeapp still keeps crashing, the next move is to ensure that the software is fully updated. Software and apps updates usually offer fix patch to obliterate existing problems inflicted by random bugs and malicious software. If you haven’t set your device and/or apps to auto-update, then you will need to manually install pending updates. Here’s how to manually check for software updates on the Huawei P30:

  1. Go to Settings.
  2. Tap System.
  3. Select System Update.
  4. Tap the option to Check for Updates.

To check for any pending app updates you’ve downloaded through the Google Play Store app, launch Play Store then navigate to the Updates section. You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.

Don’t forget to reboot/soft reset your P30 after installing updates to ensure all new software changes are properly implemented and to prevent any app from going rogue.

Huawei P30 Youtube keeps crashing fix #9: Reset network settings

At times, an incorrect network setting may also cause problems. Bad network configuration may occur for a lot of reasons. Sometimes, an app or update may result to new network settings. To reset all network settings, follow these steps:

  1. Open the Settings app.
  2. Go to Advanced settings.
  3. Scroll to and tap Backup & reset.
  4. Select Network Settings Reset from the given options.
  5. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.

Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network settings, reboot your phone then reconnect to your Wi-Fi network.

Huawei P30 Youtube keeps crashing fix #10: Factory reset

The final troubleshooting step that you want to do is factory reset. This may not be necessary in most cases but if none of the suggestions above work, consider doing it. This will return all software settings to defaults and can potentially fix the issue if the cause is software-related. Learn how to factory reset your Huawei P30 below:

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

  1. Create a backup of your personal data.
  2. Turn on the device.
  3. Tap Settings.
  4. Tap System.
  5. Choose Reset.
  6. Tap Reset all settings.
  7. Tap Reset all settings.
  8. Confirm the action by tapping on Reset all settings.
  9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

  1. Create a backup of your personal data.
  2. Turn off the mobile by pressing the Power key for a few moments.
  3. Press and hold Volume Up and Power buttons for a couple of seconds.
  4. When Recovery Mode appears let go of all keys​​​​​​.
  5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  8. Finally choose “reboot system now” by using the Power key.

 


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